Analyzing 8,190,7148.2M ReviewsFor 23,20023.2K Experts

Experts Reviews · Company report
Faith & Fellows Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Faith & Fellows Hair Salon

Granite City, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 97 wedding hair stylists · 4.9★ from 398 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Faith & Fellows Hair Salon is better than 88% of wedding hair stylists.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Faith & Fellows Hair Salon is better than 81% of wedding hair stylists.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Faith & Fellows Hair Salon is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Faith & Fellows Hair Salon is better than 60% of wedding hair stylists.B
60

Reviews for your job

Customers hired Faith & Fellows Hair Salon for 8 kinds of job.

Faith & Fellows Hair Salon for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.179
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 71

All 179 Google reviews tagged “Hairstyling” · showing 20

Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

This salon location is beautiful. Excellent service and the relaxing spa like shampoo room was phenomenal!

Paid $200+HairstylingHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
-2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job. My hair and beard were a total mess, but they fixed that right away. I’ll definitely be going back.

Paid $60–80Hairstyling
Jodi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Emma always does an amazing job!!! Everybody in the salon is so welcoming and the shampoo room is pure relaxation.

HairstylingHair coloring
LaDonna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Another perfect haircut from Aveda’s mom (Emma)! As always, feeling refreshed and ready to go!!

Paid $60–80HaircutHairstyling
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amanda was very professional and polite. It was a very nice day.

Paid $40–60HaircutHairstyling
kip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Miranda, is the best!!

Paid $40–60Hairstyling
Kelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Emma knows just how to do foils on my hair and I get compliments all the time. It’s an awesome place.

Paid $200+HaircutHairstylingHair coloring
KAREN6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love this salon ! So relaxing and Joanna always understands what my hair needs. Highly recommend!

Paid $140–160HaircutHairstyling
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It provides a stress free positive environment and excellent hair styles. What more do you need. Emma is fabulous!!

Paid $180–200HaircutHairstylingHair highlighting
Boyer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

One of the best all around experiences I have had as a man who takes self care and waxing/hair care seriously! 100% recommend

Paid $60–80Body waxingHaircutHairstyling
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

UPDATED 6/25/26 👏👏👏 There is no way for me to add to my first review other than this salon is so welcoming they treat everyone who comes in like they couldn’t wait for you to get there just like a pet who gets so excited that the parent(s) are home. Ok, I REALLY love everything about this awesome salon. Do…

Paid $80–100HaircutHairstylingService not listed
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Wonderful environment, friendly staff, outstanding service. The head massage with shampoo is the cherry on top! Refreshments always offered as well.

HaircutHairstyling
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great results, as always! Joanna does an incredible job with my thick and wavy hair. There’s nobody I trust with my hair more.

Paid $20–40Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Beautiful salon and the stylists are amazing. Joanna always knows exactly what my hair needs. Highly recommend Faith & Fellows Salon.

Paid $180–200HaircutHairstylingHair highlighting
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Joanna always does an amazing job with color, cut and style. She always consults upfront on what I need and provides her professional advice. This time she did a full foil highlights. Faith and Fellows has a beautiful salon with friendly staff. I highly recommend Faith and Fellows!

HaircutHairstylingHair highlighting
linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joanna does my hair and has been for the past several years. I get low-lighting and haircuts. Joanna is a certified color expert and works with my graying hair to make it blend without a harsh ‘growth line’ at the roots. She gets the color perfect every time. I get many compliments on my hair all the time on how…

Paid $200+HaircutHairstylingHair highlighting
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I feel like a new man everytime I visit! Great experience as usual, everyone there is consistent. Thanks so much.

Hairstyling+ Punctuality+ Cleanliness+ Quality
GiGi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Leila was amazing; very helpful to get me exactly what I wanted. 10 out of 10 wouod reccomend you see Lelia!

HaircutHairstyling
AnitaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have been going to Faith and Fellows for a couple years now. My previous stylist , Hannah, was fabulous but she recently moved from the area. She recommended me to Emma. She definitely left me in great hands. I just love my new hair cut and all the products she recommended. I have been and remain a very satisfied customer.

HaircutHairstylingHair coloring
Christa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I got a hair treatment and a blowout with Miranda. I have a lot of hair and it is pretty course, and am always looking to make it look healthier. My experience was wonderful! Miranda paid attention to every detail and was absolutely lovely. Would definitely recommend!

Paid $40–60Hairstyling

Show more hairstyling reviews (159 more) →

Price

$79-22% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut191$43–$79
Hairstyling177$48–$116
Hair coloring125$124–$323
Hair highlighting48$173–$371
Balayage18$246–$426
Body waxing10—
Curly hair6$60–$169
Hair hydration treatments6—

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