Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate the clinic 4.7 out of 5, with the owner responding to all feedback. Positive comments highlight punctual appointments, compassionate providers, and cohesive care plans that combine therapy and medication management. Patients often note the welcoming atmosphere and effective treatment for anxiety, depression, and ADHD. However, low-star reviews criticize billing discrepancies, unresponsive communication, and unprofessional front desk interactions.
Data from Google, last updated October 27, 2026.
Percentile per factor (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
116 Google reviews we collected
Phrases our text analysis found in 84 written reviews
How often each topic comes up in the written reviews
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brian is magnificent - efficient, kind, caring and very thorough.”
“Overall we've had a really good experience here and highly recommend them all.”
“…ing his MH care under one facility and the two therapist are able to communicate with each other so we can have a cohesive health care plan for our ki…”
“Welcoming place with wonderful front desk workers and I had a great experience with my therapist.”
“If bad care wasn’t enough the billing department is the worst we’ve ever seen in medical.”
“I am suffering with post partum depression pretty bad and they were able to see me same day.”
“My son really likes Ms Kristy's happy attitude and honesty.”
“eking clarification regarding routine administrative matters such as billing or appointment scheduling, her tone shifts to one that is condescending a…”
praise complaint · found by our text analysis, Google review wording unchanged.
I have nothing but praise to relate to the clinicians and staff! I have real progress to boast about as a result of the outstanding care. 👍👍
I always enjoy talking with Jenny. She’s an amazing provider and a great listener.
Immediately upon 1st visit my anxiety was reduced. Repeated weekly appointments have helped me deal on my own in between. I expect to be able to reduce time between appointments, but appreciate the ongoing stability/wellness I’ve gained. Thanks!
So far so good. We are supposed to be determining the treatment plan the next time we meet. More to follow.
Shannon is great to work with. She honestly took the time to listen to me. I feel like myself again and I’m truly grateful for that. Thank you all for helping us be ourselves again. 10/10!
If you want a good psychiatrist, DONT USE Shannon Graves! She lacks professionalism and compassion.
4.7 ★★★★★ 116 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have nothing but praise to relate to the clinicians and staff! I have real progress to boast about as a result of the outstanding care. 👍👍
Hi, Suzanne. Thank you so much for leaving us a stellar review!
I always enjoy talking with Jenny. She’s an amazing provider and a great listener.
Hi, Ashley. We are thrilled with your positive review!
Immediately upon 1st visit my anxiety was reduced. Repeated weekly appointments have helped me deal on my own in between. I expect to be able to reduce time between appointments, but appreciate the ongoing stability/wellness I’ve gained. Thanks!
Hi, Boo. Thanks for taking the time to share your positive experience. We truly appreciate it!
So far so good. We are supposed to be determining the treatment plan the next time we meet. More to follow.
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (719) 345-0429.
Great helpful and knowledgeable staff. Excellent care.
Hi, Dana. We appreciate the kind words!
Shannon is great to work with. She honestly took the time to listen to me. I feel like myself again and I’m truly grateful for that. Thank you all for helping us be ourselves again. 10/10!
Hi, Laura. Your feedback is highly appreciated. Thank you for the review!
If you want a good psychiatrist, DONT USE Shannon Graves! She lacks professionalism and compassion.
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (719) 345-0429.
Brian is magnificent - efficient, kind, caring and very thorough.
Hi, Catherine. We are thrilled with your positive review!
I appreciate Franchesca Stone, PMHNP and her skills in treating mental health issues. She has a calming presence and I am confident in her treatment.
Hi, Cynthia. Thanks for taking the time to share your positive experience. We truly appreciate it!
Excellent session with Shannon
Hi, Mike. Your feedback is highly appreciated. Thank you for the review!
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Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
