Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Family Fence - Long Island Fence Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Family Fence - Long Island Fence Company

East Rockaway, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 13 railing contractors · 4.9★ from 379 Google reviews

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Report card

Percentile vs other railing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Family Fence - Long Island Fence Company is better than 88% of railing contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Family Fence - Long Island Fence Company is better than 82% of railing contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Family Fence - Long Island Fence Company is better than 85% of railing contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Family Fence - Long Island Fence Company is better than 100% of railing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Family Fence - Long Island Fence Company is better than 100% of railing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Family Fence - Long Island Fence Company is better than 97% of railing contractors.A
97

Reviews for your job

Customers hired Family Fence - Long Island Fence Company for 8 kinds of job.

Family Fence - Long Island Fence Company for custom fabrication

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom fabrication”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Custom fabrication”

AnthonyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great company, great staff, great product, great prices and great installation. Frank was awesome as were his staff and installers. Thank you Family Fence

Great priceCustom fabrication
Rudy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Frank from Family fence is amazing. He and his office team as well as his installation group we superb. All work done on time , one day install with all the waste removed. We had about 200 feet of PVC and an aluminum railing of about ten feet on our stoop and front steps. Great pricing and you can feel the…

Great priceAluminum fence installationCustom fabricationVinyl fence installation
Richard15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service and installation.

Reasonable priceCustom fabrication
RosePig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We just had a small fence put in. Due to the size many companies did not contact us back but Family Fence did. We went to the shop and they showed us possible fence options. They were patient and kind and took their time with us. They installed the fence beautifully. Would definitely recommend and use their services again!!!

Great priceAluminum fence installationCustom fabrication
Gawaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The people sent to install our fence were all excellent! They were all skilled in what they do and they work so hard to finish the work as scheduled. They were also kind and well mannered. Glad we chose "Family Fence."

Great priceAluminum fence installationCustom fabrication
LynnLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

On time, did excellent work. Cleaned up all materials

Reasonable priceCustom fabrication
Mel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am extremely happy with the customer service of Family Fence!! They were so accommodating. I ordered my gate for my Fence two weeks ago and already it is installed!! The men who installed it were very professional and did a great job. The gate looks great.!! I highly recommend this company and I will continue to…

Great priceCustom fabrication
CarolLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Price and service great! Professional company and installation. Highly recommend.

Custom fabricationPool fence installation+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Installed an aluminum railing on my paver steps to assist in my ability to hold onto - pending a full knee replacement. Excellent Service from start to finish !!!! All of their team from ordering with Anthony scheduling with Frank Measurements by Tom installation by Juan and Carlos was professionally conducted and…

Custom fabrication+ Responsiveness+ Punctuality+ Quality
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

our contractor highly recommended family fence & as always he was right!! they provide top notch service & product. they just installed an iron railing in the front of my house after a renovation and it was installed seamlessly. in 2018 they installed an aluminum railing in the back of my house & it was perfect as…

Custom fabrication+ Responsiveness+ Punctuality+ Quality
Jared9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hello, I used family Fence for installation of a 6ft vinyl fence with two gates around my property. Frank was excellent in terms of follow up right up to the last part of the job. His team were excellent during the installation and cleaned up everything immaculately. We are so happy with our new beautiful fence! In…

Custom fabricationVinyl fence installation
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had PVC railings installed on my front steps. Quick work, fair price and the job was done within a week of contacting the company for a quote. I was impressed, would highly recommend them!

Custom fabrication+ Responsiveness+ Punctuality+ Quality
joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceCustom fabrication
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Custom fabrication
VEronica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceCustom fabrication

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 44%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Vinyl fence installation37—
Custom fabrication15—
Aluminum fence installation15—
Fence installation12—
Pool fence installation6—
Privacy fence installation6—
General repairs & maintenance5—
Chain link fence installation3—

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