Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Family Fence - Long Island Fence Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Family Fence - Long Island Fence Company

East Rockaway, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 13 railing contractors · 4.9★ from 379 Google reviews

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Report card

Percentile vs other railing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Family Fence - Long Island Fence Company is better than 88% of railing contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Family Fence - Long Island Fence Company is better than 82% of railing contractors.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Family Fence - Long Island Fence Company is better than 85% of railing contractors.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Family Fence - Long Island Fence Company is better than 100% of railing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Family Fence - Long Island Fence Company is better than 100% of railing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Family Fence - Long Island Fence Company is better than 97% of railing contractors.A
97

Reviews for your job

Customers hired Family Fence - Long Island Fence Company for 8 kinds of job.

Family Fence - Long Island Fence Company for fence installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Fence installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Fence installation”

Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Can’t say enough how efficient and easy to work with the Family Fence Team has been - from project planning, installation, to close out.

Fence installation
Rudy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Frank from Family fence is amazing. He and his office team as well as his installation group we superb. All work done on time , one day install with all the waste removed. We had about 200 feet of PVC and an aluminum railing of about ten feet on our stoop and front steps. Great pricing and you can feel the…

Great priceAluminum fence installationCustom fabricationVinyl fence installation
NabihaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team at Family Fence is remarkable. They truly value your business and do whatever is necessary to make sure that you're a happy customer. Family Fence has so many competitors but they are super worth considering as your top choice. Their quotes are transparent in terms of the cost of the materials and labor.…

Great pricePrivacy fence installationFence installation
ReneeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have been using Family Fence for more than 10 years. They have installed/replaced several fences (chainlink, cedar, gates etc..) for us as our yard continues to evolve. Their materials are top quality and their installation staff are meticulous.

Reasonable pricePool fence installationGeneral repairs & maintenanceChain link fence installation
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Frank and Jason were very easy to work with. They made everything very simple and quick. Our fence blew down with some nasty weather and they repaired it. They even put some extra screws in some other places along the fence that were a little weak. Will definitely use them in the future.

General repairs & maintenanceWood fence installationFence installation
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Family Fence is great! They were clean and efficient with their time here. I had a pool fence and a white vinyl fence installed- both came out amazing! Would highly recommend.

Aluminum fence installationFence installation
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I hired Family Fence to repair and move over an existing fence (installed by another company) in my backyard. Anthony, Christian, Manuel and his install crew, every staff I met were kind and professional. Anthony always returned my calls and emails, and his communication was excellent. Manuel and his install crew…

Fence installation+ Responsiveness+ Punctuality+ Professionalism
roseb9113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Family Fence from start to finish ! The installers did an excellent job , they were professional and on time . The installation was quick and done in just a few hours. I would use Family fence again and I highly recommend them.

Fence installation+ Punctuality+ Quality+ Professionalism
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional company, excellent customer service and communication throughout the process. Would recommend to others.

Fence installation+ Professionalism
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

FAMILY FENCING WAS FIRST CLASS !! From the estimate to the install this group was a pleasure to work with. Quick, easy and straight to the point. Finished 125’ of fencing in one day and cleaned up great when they were done with the install. Not to mention great pricing compared to other local fencing companies that…

Fence installationPrivacy fence installationVinyl fence installation
ColinLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Frank, Pablo and team are impressive with there craftsmanship. Installed a beautiful aluminum fence with 14ft custom gate in the front of my house in addition to a chain link fence for the backyard to enclose my pool. The install team takes great pride in there detailed oriented expertise. I highly recommend Family…

Aluminum fence installationChain link fence installationCustom fence construction+ Punctuality+ Quality+ Professionalism
MALGORZATA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company was recommended by two of my friends. Chris and his team was wonderful from the start. They did a great job, I like the professionalism and great quality. Chris, thank you again for a great job!

Fence installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 44%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Vinyl fence installation37—
Custom fabrication15—
Aluminum fence installation15—
Fence installation12—
Pool fence installation6—
Privacy fence installation6—
General repairs & maintenance5—
Chain link fence installation3—

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