How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFamily Pest Control
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 941 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Family Pest Control for 8 kinds of job.
Family Pest Control for bug & insect extermination
Clear ✕All 160 Google reviews tagged “Bug & insect extermination” · showing 60
Professional and very respectful
Charelle was super prompt, efficient, very friendly. Thank you for the awesome work!
It’s always great to see Charelle! She works efficiently, both inside and out. She is also professional and friendly. Thank you, Charelle!
Jonathan is one of the best techs we’ve ever had. He’s patient with our questions, is knowledgeable about the chemicals he uses and the service he provides and does a thorough job inspecting and protecting our house.
Family Pest Control did a great job, were on time, friendly and Courteous. I would highly recommend them.
She was excellent. She moved boxes that were in the way of baseboards and got to all the areas that needed attention.
I have had Family Pest Control provide pest control for a number of years. They have always done an excellent job. Their techs have always been prompt, professional, courteous, and helpful. Johnathan did an excellent job today. I couldn't be happier with today's service.
Great experience with Trei G
Jonathan was really knowledgeable and was very good at explaining the process.
Technicians have always arrived on time, and were polite and easy to work with. Highly recommend family pest control
On time, friendly, pleasant, efficient and professional
Addressed our bug problems.
The technician was very professional yet friendly. She was patient and explained the entire process. My dog even likes her.
I’ve used their service for years, and they always do a great job. They are friendly and professional, and attentive to my concerns.
Very friendly, communicative, pet friendly products and able to remove bee nests.
Chance did a Great job. He explained what he was going to do and then took his time making sure he got rid of these pesky ants all around my house and some trees. He was courteous and professional. I would recommend him and your company to everyone.
They have always been dependable. Every tech they send out is a pleasure to work with.
Perfect service every time!!
The entire service was done promptly and professionally! Vince was very professional and knowledgeable. The experience was smooth from beginning to end. Thank you for the great service y’all provide. Will continue to recommend your company to all my family and friends.
I have used Family Pest Control for years! Trei is our usual tech and he does a fantastic job. Always professional and dependable.
Pest control
Trei was on time and very accommodating. He was very friendly and the service was excellent. I will recommend Family Pest Control to others and continue to make future appointments with them.
Charelle was very thorough and did a fantastic job.
They are always attentive and do a nice job.
Service was excellent. I really appreciate companies that is not only locally owned, but shows and believes in honesty and integrity.
Friendly and fast service. Took care of the interior, garage, sunroom and the full exterior. We haven't seen any fire ant piles even with all the recent rain except for one near the fence so I blame the neighbors. LOL
Have been using Family Pest Control for over 20 years. They are a wonderful company and always do a great job. Very courteous employees and they listen to my concerns each time. Highly recommend this company.
Very friendly and easy to communicate with about modifying what and where we sprayed. Great to work with!
Hands down the best pest control company I’ve ever used. Charelle has serviced our house the last three visits and is extremely thorough, helpful, and as friendly as can be. Can’t recommend enough.
Charelle provided great service and attention to detail ensuring 100% treatment to areas around my homes perimeter. Excellent service and a great asset for FPC!
Very pleased with Vincent’s work. He explained everything he was going to do and did just as he said. Very very pleased with him.
Due to past experiences in other cities, I wanted to schedule a pre-move in pest control service. Family Pest Control made the coordination between myself, my landlord, and our service provider very easy and efficient.
Really professional and efficient great job
Charelle is top notch! She has impeccable customer skills. I highly recommend her.
Charelle was knowledgeable , courteous, intelligent, and professional
Good Job. Much appreciated
Friendly and fast! Vince was very thorough. He got in and out quickly and unobtrusively. Had a nice chat as well!
Charles does a thorough job while being very respectful of our home & family members.
I've been using Family Pest Control for several years now and they've always been wonderful. Mr. Montavious was no different- timely, professional, efficient, and focused on ensuring that my pest control needs were met, especially with all of the rain and overgrowth we've been experiencing in town. I've used Family…
Trey was on time, he asked questions to be clear about what I needed, and was pleasant to work with!
We love Family Pest Control! Vinny is awesome! Super helpful answering any questions we have and taking care of our home! The company is Super reliable and always gets back to their customers and a quickly matter!
Vinny is awesome! Super helpful with any questions or anything we need! We love Family Pest Control!
I've been dealing with family pest control for over 10 years for my house and my rental properties also the house of my parents and my sisters house,they never failed to do the job at hand ,whatever that may, be eliminating bugs ants, wasps, mosquitoes making your home easier to enjoy I could spray myself with…
Very well done…On time and very professional and nice…thank you!!
Trei demonstrated professionalism and meticulous attention to detail. He took the time to carefully listen to our concerns and proceeded efficiently to address them. He ensured my complete satisfaction prior to departure. We have been utilizing Family Pest Control's services for several years and have consistently…
Nice and friendly.
Always great service from the Family Pest Control technicians. So polite and always ask - if we need anything else.
Chance showed up on time and was very thorough with his work. Would highly recommend.
The technician was professional and thorough. Will be using Family Pest for all our pest control needs. Jacque
I am always impressed with Cherelle’s demeanor and willingness to ensure I am complete and satisfied with her service.
We have been customers for years and always highest quality pest control with great customer service
Friendly and thorough service tech will definitely want him again.
Charelle was very professional and nice. She explained what she was going to do before she proceeded to start the service. She also explained the different ways that I can submit my payment. She did a great job overall. I just wish that there wasn't an extra charge from Family Pest Control for paying with a credit card.
We love Family Pest Control!!! Charelle did an awesome job as always. We've gone to the Platinum Plan and it's worth it due to this season's fleas, ugh!!! Fire ants as well. I highly recommend Family Pest Control for all services!!! Thanks Charelle!!!
I've used family pest control for regular inside out pest control and raccoon trapping/exclusion. They are thorough, friendly and very informative. Reasonable prices and will be continuing our services on a regular basis. Thank you family pest control!
Our technician, Vincent, was great! He called to let us know he was running a little behind schedule and gave us an approximate arrival time. He was friendly, efficient, and pleasant to work with.
Fantastic pest control service!!! Trei has always gone above and beyond when servicing our home!! Thanks again Trei!!
Good service. Recommend. Tech did a great job.
Vincent was very attentive and careful. He asked me what type of insect it was and what exactly I had seen, and he took the time to verify and clarify all my questions. Very professional and excellent service. I highly recommend him.
Very pleased to have her serving our home. Always polite and respectful of our home.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 157 | $73–$136 |
| General pest inspection | 141 | $63–$124 |
| Ant extermination | 89 | $76–$246 |
| Cockroach extermination | 78 | $83–$214 |
| Home inspection | 76 | $66–$159 |
| Spider extermination | 60 | $56–$131 |
| Hornet & wasp extermination | 55 | $81–$246 |
| Rodent extermination | 38 | $73–$323 |
