How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFamily Pest Control
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 941 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Family Pest Control for 8 kinds of job.
Family Pest Control for bug & insect extermination
Clear ✕All 160 Google reviews tagged “Bug & insect extermination” · showing 120
Professional and very respectful
Charelle was super prompt, efficient, very friendly. Thank you for the awesome work!
It’s always great to see Charelle! She works efficiently, both inside and out. She is also professional and friendly. Thank you, Charelle!
Jonathan is one of the best techs we’ve ever had. He’s patient with our questions, is knowledgeable about the chemicals he uses and the service he provides and does a thorough job inspecting and protecting our house.
Family Pest Control did a great job, were on time, friendly and Courteous. I would highly recommend them.
She was excellent. She moved boxes that were in the way of baseboards and got to all the areas that needed attention.
I have had Family Pest Control provide pest control for a number of years. They have always done an excellent job. Their techs have always been prompt, professional, courteous, and helpful. Johnathan did an excellent job today. I couldn't be happier with today's service.
Great experience with Trei G
Jonathan was really knowledgeable and was very good at explaining the process.
Technicians have always arrived on time, and were polite and easy to work with. Highly recommend family pest control
On time, friendly, pleasant, efficient and professional
Addressed our bug problems.
The technician was very professional yet friendly. She was patient and explained the entire process. My dog even likes her.
I’ve used their service for years, and they always do a great job. They are friendly and professional, and attentive to my concerns.
Very friendly, communicative, pet friendly products and able to remove bee nests.
Chance did a Great job. He explained what he was going to do and then took his time making sure he got rid of these pesky ants all around my house and some trees. He was courteous and professional. I would recommend him and your company to everyone.
They have always been dependable. Every tech they send out is a pleasure to work with.
Perfect service every time!!
The entire service was done promptly and professionally! Vince was very professional and knowledgeable. The experience was smooth from beginning to end. Thank you for the great service y’all provide. Will continue to recommend your company to all my family and friends.
I have used Family Pest Control for years! Trei is our usual tech and he does a fantastic job. Always professional and dependable.
Pest control
Trei was on time and very accommodating. He was very friendly and the service was excellent. I will recommend Family Pest Control to others and continue to make future appointments with them.
Charelle was very thorough and did a fantastic job.
They are always attentive and do a nice job.
Service was excellent. I really appreciate companies that is not only locally owned, but shows and believes in honesty and integrity.
Friendly and fast service. Took care of the interior, garage, sunroom and the full exterior. We haven't seen any fire ant piles even with all the recent rain except for one near the fence so I blame the neighbors. LOL
Have been using Family Pest Control for over 20 years. They are a wonderful company and always do a great job. Very courteous employees and they listen to my concerns each time. Highly recommend this company.
Very friendly and easy to communicate with about modifying what and where we sprayed. Great to work with!
Hands down the best pest control company I’ve ever used. Charelle has serviced our house the last three visits and is extremely thorough, helpful, and as friendly as can be. Can’t recommend enough.
Charelle provided great service and attention to detail ensuring 100% treatment to areas around my homes perimeter. Excellent service and a great asset for FPC!
Very pleased with Vincent’s work. He explained everything he was going to do and did just as he said. Very very pleased with him.
Due to past experiences in other cities, I wanted to schedule a pre-move in pest control service. Family Pest Control made the coordination between myself, my landlord, and our service provider very easy and efficient.
Really professional and efficient great job
Charelle is top notch! She has impeccable customer skills. I highly recommend her.
Charelle was knowledgeable , courteous, intelligent, and professional
Good Job. Much appreciated
Friendly and fast! Vince was very thorough. He got in and out quickly and unobtrusively. Had a nice chat as well!
Charles does a thorough job while being very respectful of our home & family members.
I've been using Family Pest Control for several years now and they've always been wonderful. Mr. Montavious was no different- timely, professional, efficient, and focused on ensuring that my pest control needs were met, especially with all of the rain and overgrowth we've been experiencing in town. I've used Family…
Trey was on time, he asked questions to be clear about what I needed, and was pleasant to work with!
We love Family Pest Control! Vinny is awesome! Super helpful answering any questions we have and taking care of our home! The company is Super reliable and always gets back to their customers and a quickly matter!
Vinny is awesome! Super helpful with any questions or anything we need! We love Family Pest Control!
I've been dealing with family pest control for over 10 years for my house and my rental properties also the house of my parents and my sisters house,they never failed to do the job at hand ,whatever that may, be eliminating bugs ants, wasps, mosquitoes making your home easier to enjoy I could spray myself with…
Very well done…On time and very professional and nice…thank you!!
Trei demonstrated professionalism and meticulous attention to detail. He took the time to carefully listen to our concerns and proceeded efficiently to address them. He ensured my complete satisfaction prior to departure. We have been utilizing Family Pest Control's services for several years and have consistently…
Nice and friendly.
Always great service from the Family Pest Control technicians. So polite and always ask - if we need anything else.
Chance showed up on time and was very thorough with his work. Would highly recommend.
The technician was professional and thorough. Will be using Family Pest for all our pest control needs. Jacque
I am always impressed with Cherelle’s demeanor and willingness to ensure I am complete and satisfied with her service.
We have been customers for years and always highest quality pest control with great customer service
Friendly and thorough service tech will definitely want him again.
Charelle was very professional and nice. She explained what she was going to do before she proceeded to start the service. She also explained the different ways that I can submit my payment. She did a great job overall. I just wish that there wasn't an extra charge from Family Pest Control for paying with a credit card.
We love Family Pest Control!!! Charelle did an awesome job as always. We've gone to the Platinum Plan and it's worth it due to this season's fleas, ugh!!! Fire ants as well. I highly recommend Family Pest Control for all services!!! Thanks Charelle!!!
I've used family pest control for regular inside out pest control and raccoon trapping/exclusion. They are thorough, friendly and very informative. Reasonable prices and will be continuing our services on a regular basis. Thank you family pest control!
Our technician, Vincent, was great! He called to let us know he was running a little behind schedule and gave us an approximate arrival time. He was friendly, efficient, and pleasant to work with.
Fantastic pest control service!!! Trei has always gone above and beyond when servicing our home!! Thanks again Trei!!
Good service. Recommend. Tech did a great job.
Vincent was very attentive and careful. He asked me what type of insect it was and what exactly I had seen, and he took the time to verify and clarify all my questions. Very professional and excellent service. I highly recommend him.
Very pleased to have her serving our home. Always polite and respectful of our home.
Efficient in every sense of the word Yeah, how’s a very nice way with people and does and knows what he’s doing
Charelle did a fantastic job! She showed up right on time, adjusted to other work that I had going on at the house, and did a full detailed spray inside and out. She was very courteous and completed the job in a timely fashion. Great job!
Vincent, just like everyone at Our Family Pest Control has taken care of us over the last 5 years, and we truly appreciate it. "Kudos to Vincent for his professionalism, and attention to detail! Always a job well done! Thank you so much! We are Family Pest Control for Life!
They're always on time and they always reach out when my quarterly is due. All the experts are great and my most recent experience was with Charelle. She was very kind and thorough. Thanks again!
Vincent was very efficient and through. He was polite and respectful.
Very pleased with my first service from Charelle at Family Prst . She came highly recommended and I am very satisfied with her customer service skills and her professional skills.
Excellent prices and excellent service! Chance serviced our home and did an excellent job! Thank you Chance!
Excellent service. I’ve used Friendly Pest for several years. Their current employee, Vincent, is conscientious, respectful and answered my questions. We were plagued with a gnat problem. He explained where they came from and sprayed our drains. Thanks Vincent
Excellent service! They are always arriving within the window given for the service appointment. Very courteous.
Jonathan did a great job servicing our property. He was professional, thorough, and quick.
Chance was very respectful, professional and through. He didn't mind explaining the entire process and gave great recommendations.
Family Pest Control is a very reliable and service focused company. They follow up each quarter to schedule their service and always show up on time. Since I have been using their service the amount of insects has been reduced and especially a reduction in those annoying millipedes.
Family Pear Control did a great job and always does. Fast, easy, and knowledgeable. Today Trei G answered all my questions and even advised me of a pressing question about Carpenter Ants and where they are coming from.
Vincent provided fast and efficient service and was respectful.
Charelle did an excellent job. Give her a raise. Have a blessed evening… GM
Vincent was very friendly and professional. He was running ahead of schedule and he called ahead to ensure earlier arrival was acceptable.
As always Trei us very friendly and treats any area we need treated.
Incredible service, very thoughtful and carefully explained all the steps of the service for clarity.
Charelle has been servicing our home for Family Pest Control over the last few years, and we are extremely happy with her work. She is careful with our wood floors, and very good about keeping an eye out for any problems/insect activity we might not have noticed. She is friendly with a professional demeanor. We request her every time!
Trei was personable and thorough. We receive quarterly service and have been very pleased with the results.
Jonathan did a great job. Arrived at the scheduled time, was friendly and easy to work with. I would highly recommend to anyone.
Charelle did a great job on both the initial visit and follow up. Helped with general pests as well as fleas and ticks. Was also a great answering questions.
Jonathan was fantastic. Took his time to ask questions and address the couple of areas Inspecifically asked about. Family Pest Control always provides prompt, friendly service. The techs are always on-time and very thorough. Booking and communication is a breeze. They always ask if we are having any specific…
Very professional; thank you!
Chance and Brayden performed a very thorough inspection for critters and bugs! They provided photos and a clear explanation of all findings, plus a reasonable suggestion for treatment. They were friendly, knowledgeable and professional, very comfortable having them in my home. And, my protective dog approved! Highly recommend them.
We have been customers of Family Pest for many years and we could not recommend them more! Every technician we have ever had has been great but we really love Vincent “Vinny”!
Jonathan was very friendly and informative. He worked with me and my dogs to provide the best service.
Thank you! It’s good to have a pest-free house 😊
Professional, competent, efficient, courteous, friendly. Excellent customer service. Thank you.
Charelle is an excellent technician. She has been treating our home for 2 years, and we give her an excellent score for her work.
Charelle is always super professional and always answers my questions that I have. Would recommend!
Austin did a great job at the property, extremely professional & sprayed the entire yard and inside of the home. Highly recommend!
Charelle waa prompt, couteous and efficient. Excellent job!
Trei was polite and friendly and efficient. He covered his shoes inside the house, and sprayed outside as well. This service has controlled insects here very well.
Vincent is always great! Highly recommend for efficiency, quiet work and friendliness. Thank you!
The customer service by this company is outstanding Trei is so thorough and timely. He is very friendly and takes the time to explain the service being provided. I will always use Family Pest Control because for the last five years they’ve helped keep termites away, mice away, and any other critter. They are worth every penny!
All of the techs are always friendly and thorough. Charelle came out today and was no different. As long as I keep up with my quarterlies, I never have any issues. If anything comes up, I call them and they come right back out.
Terrific service provided by Jonathan with Family Pest Control. He was extremely professional, knowledgeable and answered all of my concerns. Jonathan provided excellent advice, customer service and took care of my home issues. I definitely will be contacting Family Pest Control for any services that I may need in the future.
Charlie was amazing, extremely professional and thorough , we will ask for her every time someone will be coming out here. We love her!! Would give her 10 stars if possible!! Can she be our regular service tech??
Charelle’s work is always top notch. She is always on time, courteous, and friendly. She is our favorite tech and the one we always ask for. If she changed companies, we would follow her there. Give her a raise!
Great service as always! Prompt & professional
The technician, Vincent Segovia, was early, professional, courteous, and thorough. He did a fantastic job of clearing numerous wasp nests that were hard to reach. I appreciate his service. Thank you.
Very provisional and technician did a great job. Would definitely continue to use them.
I am very pleased with the service provided and the professionalism of your worker, he took time to explain everything we needed serviced. Thank you so much and keep up the great work, you will definitely be hearing from me again.
The service was exceptionally poor, and there was an unnecessary charge. This service cannot be recommended.
I’ve been using Family Pest Control for about two years now, and I’ve only needed them three or four times, but every single time they’ve been professional, responsive, and super helpful. This month, Austin was the technician who came out, and he did a fantastic job. He first came to take care of an issue I was…
Always polite, professional, and on time. They always call ahead by 15-20 minutes to let you know they are on their way.
Cockroaches/Rats Are Dead!!! GodBless This Superior Pest Control Co. I’ve used this profesional Family Pest Company since I moved from LA 29 years ago-I Highly recommend it. They are proficient, fast, great price, and very reliable. If I ever have an issue, they immediately respond taking care of it, the best part…
Awesome job by Chance. Very professional and enthusiastic. Highly recommend!
Huge shout out to Nathan for such a seamless experience!! He has quickly become my go-to tech after his first visit to my home. I recently purchased an older house and when painting the walls, roaches were literally crawling across them. He is extremely professional, easy to talk to and went above and beyond with…
Chance did an excellent job spraying for bugs on our property. He called ahead of time to let us know he was on the way and was extremely patient and courteous with our two young children around the house. I would highly recommend family pest control to anyone in the San Antonio area who needs pest control services.…
Family Pest control has been our pest control service for a year now and has been great to us. Setting up the initial inspection and 3 month visits was very easy and the rep was very informative. I could name name a single tech that goes above and beyond since every tech that has come out so far has been…
Nathan was on time and friendly. He did a great job. We have been a very satisfied client for over 5 years.
She was efficient and listened to my requests regarding crawl space and bathroom areas. Many thanks.
Nathan and the Family Pest folks sure did a great job.
Chance was very respectful. He asked about my needs. Followed my instructions throughout.
Austin was fantastic! Very professional. We are very pleased with the service provided.
Austin provided detailed information about the services he completed and was informative on what he was using so I knew it was safe for my pets. I would highly recommend Family Pest Control. Everyone at the company is very friendly.
Wow! Yall have always had great service but the technician Austin did an amazing job! Very friendly and professional. He explained what he was doing and why he was doing it. Family Pest Control customer for life.
Nathan did an awesome job! He has serviced our house twice now and is very nice and courteous. Very detailed in his inspection and provides good conversation. Thanks Nathan and thanks Family Peat Control!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 157 | $73–$136 |
| General pest inspection | 141 | $63–$124 |
| Ant extermination | 89 | $76–$246 |
| Cockroach extermination | 78 | $83–$214 |
| Home inspection | 76 | $66–$159 |
| Spider extermination | 60 | $56–$131 |
| Hornet & wasp extermination | 55 | $81–$246 |
| Rodent extermination | 38 | $73–$323 |



