How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFamily Pest Control
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 941 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Family Pest Control for 8 kinds of job.
Family Pest Control for general pest inspection
Clear ✕All 142 Google reviews tagged “General pest inspection” · showing 60
Trey was very friendly and informative. I was very pleased with his service.
Jonathan is one of the best techs we’ve ever had. He’s patient with our questions, is knowledgeable about the chemicals he uses and the service he provides and does a thorough job inspecting and protecting our house.
I have had several pest control companies provide services, but this is the first time I’ve seen them spray beyond just the perimeter of the home. Great value for the services they provide. Will definitely be using them in the future for quarterly maintenance.
So polite and thorough. Very nice person.
He was very professional and courteous.
Jonathan was very knowledgeable, professional and thorough. He answered all of my questions. I am very satisfied with the exceptional service he provided.
Chance did a great job
Great experience with Trei G
Family Pest control came on time, and we had other contractors working on the house and he just went on and did his job with kindness and thoughtfulness as I work from home. Once the job is done I get a receipt without having to stop and pay him. They remind me when it is time for them to come as they come every 3…
Super nice guy. Amazing customer service and always quick and thorough.
I’ve used their service for years, and they always do a great job. They are friendly and professional, and attentive to my concerns.
The entire service was done promptly and professionally! Vince was very professional and knowledgeable. The experience was smooth from beginning to end. Thank you for the great service y’all provide. Will continue to recommend your company to all my family and friends.
Quick and friendly service.
He did a very thorough job and was very considerate.
I just had my home treated by Vincent S. He was patient and understanding. He was great!
Charelle was very thorough and did a fantastic job.
Excellent answering questions. Friendly. Thank you!
Have been using Family Pest Control for over 20 years. They are a wonderful company and always do a great job. Very courteous employees and they listen to my concerns each time. Highly recommend this company.
Very nice and polite
Hands down the best pest control company I’ve ever used. Charelle has serviced our house the last three visits and is extremely thorough, helpful, and as friendly as can be. Can’t recommend enough.
Very polite, thorough and answered all my questions.
Technician showed up on time and accomplished her task right away. Glad to have your business taking care of our meeting place.
Great experience with Family Pest Control. Montocvious was helpful and explained the service to be performed in depth.
Montavius went above and beyond when he came out for our regular pest control.
Trei was very kind and knowledgeable. He asked permission to go into each area of my home, making sure we were ready. He gave clear instructions on how to take care of my home after he sprayed.
Charelle is our regular decide technician from Family Pest Control. The quarterly maintenance program ensures a year-round bug-free home and the technicians - especially Charelle today - arrive at the specified time, text before arrival, out on overshoes before walking through the home, and answer all questions.…
Trei demonstrated professionalism and meticulous attention to detail. He took the time to carefully listen to our concerns and proceeded efficiently to address them. He ensured my complete satisfaction prior to departure. We have been utilizing Family Pest Control's services for several years and have consistently…
The service and experience were great, as usual. Trei was super courteous and professional, and he took care of everything I asked for with care.
I am always impressed with Cherelle’s demeanor and willingness to ensure I am complete and satisfied with her service.
We have been customers for years and always highest quality pest control with great customer service
True was very thorough with his service!
We love Family Pest Control!!! Charelle did an awesome job as always. We've gone to the Platinum Plan and it's worth it due to this season's fleas, ugh!!! Fire ants as well. I highly recommend Family Pest Control for all services!!! Thanks Charelle!!!
She is always so professional and very thorough in her work. Always asks me if I am having any specific problems that she can help address.
I've used family pest control for regular inside out pest control and raccoon trapping/exclusion. They are thorough, friendly and very informative. Reasonable prices and will be continuing our services on a regular basis. Thank you family pest control!
We called the company to help deal with a very specific problem. Chance was thorough and mindful of the application inside and outside the home.
The service was great. Trei was very professional. He did a great job and I was very pleased with the service.
Fantastic pest control service!!! Trei has always gone above and beyond when servicing our home!! Thanks again Trei!!
Good service. Recommend. Tech did a great job.
Efficient in every sense of the word Yeah, how’s a very nice way with people and does and knows what he’s doing
Charelle did a fantastic job! She showed up right on time, adjusted to other work that I had going on at the house, and did a full detailed spray inside and out. She was very courteous and completed the job in a timely fashion. Great job!
Always professional and efficient.
Always a pleasure to work with this company. Jonathan especially was on time and thorough, taking time to make sure there wasn’t anything else I needed before packing up. Thank you.
Jonathan always does a great job! He’s very thorough, listens to my concerns, and answers my questions. Keep sending him to me. Love his work. Give him a raise. He deserves it!
Very pleased with my first service from Charelle at Family Prst . She came highly recommended and I am very satisfied with her customer service skills and her professional skills.
Family Pest Control is a very reliable and service focused company. They follow up each quarter to schedule their service and always show up on time. Since I have been using their service the amount of insects has been reduced and especially a reduction in those annoying millipedes.
Family Pear Control did a great job and always does. Fast, easy, and knowledgeable. Today Trei G answered all my questions and even advised me of a pressing question about Carpenter Ants and where they are coming from.
The tech Charelle Martinez is always very thorough and professional.
We have used Family Pest Control for years. I would not use anyone else. They are professional yet they make you feel like family. Jonathan has serviced our home the last couple of years and he is great.
Charelle always does a great job of taking care of our home . I highly recommend Family Pest.
As always Trei us very friendly and treats any area we need treated.
Trei was awesome… It was a little chaotic this morning at our house with guests but he was patient and respectful…asked if I had any questions at the end!
Incredible service, very thoughtful and carefully explained all the steps of the service for clarity.
Charelle has been servicing our home for Family Pest Control over the last few years, and we are extremely happy with her work. She is careful with our wood floors, and very good about keeping an eye out for any problems/insect activity we might not have noticed. She is friendly with a professional demeanor. We request her every time!
Communited well prior to arrival. Very efficient with the pest control treatment.
Austin was amazing! He addressed all my concerns And was very thorough with the process. I have been with Family Pest Control for almost 7 years and the service is always great.
We have been customers of Family Pest for many years and we could not recommend them more! Every technician we have ever had has been great but we really love Vincent “Vinny”!
They are responsive. Their employees have always been friendly and courteous.
Jonathan was very nice and was thorough with his work. He even pointed out an area of concern and provided a quote and very good information about the concern. Enjoy having him out to service my home!
Charelle is always pleasant and friendly. She is a great asset to Family Pest Control. Thank you Charelle!
Very professional and explained what service was being provided and the reasons for the specific treatments.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 157 | $73–$136 |
| General pest inspection | 141 | $63–$124 |
| Ant extermination | 89 | $76–$246 |
| Cockroach extermination | 78 | $83–$214 |
| Home inspection | 76 | $66–$159 |
| Spider extermination | 60 | $56–$131 |
| Hornet & wasp extermination | 55 | $81–$246 |
| Rodent extermination | 38 | $73–$323 |
