How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFamily Pest Control
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 941 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Family Pest Control for 8 kinds of job.
Family Pest Control for home inspection
Clear ✕All 77 Google reviews tagged “Home inspection” · showing 60
We have used Family Pest Control since we have lived in our home, about 40yrs i think. They have done a good job for us.
Chance did a great job
Jonathan was really knowledgeable and was very good at explaining the process.
Efficient and friendly
The technician was very professional yet friendly. She was patient and explained the entire process. My dog even likes her.
Vincent was helpful and went above and beyond. Than you!
Excellent, professional service!
I’ve used their service for years, and they always do a great job. They are friendly and professional, and attentive to my concerns.
The entire service was done promptly and professionally! Vince was very professional and knowledgeable. The experience was smooth from beginning to end. Thank you for the great service y’all provide. Will continue to recommend your company to all my family and friends.
Had some activity about a month after our quarterly, most likely do to the weather, so had them come back to do another treatment. Charelle's remembered how our house was layer out and the particulars of how we liked things. It was greatly appreciated, especially right now as we have had a little more than normal going on.
Pest control
Prompt, polite, and professional service. Family Pest employs great people!
Technician showed up on time and accomplished her task right away. Glad to have your business taking care of our meeting place.
Vincent was great - one of the best I've worked with.
Charelle is our regular decide technician from Family Pest Control. The quarterly maintenance program ensures a year-round bug-free home and the technicians - especially Charelle today - arrive at the specified time, text before arrival, out on overshoes before walking through the home, and answer all questions.…
Always professional, on time and top quality work
Great customer service!!
Montages was great . Very friendly knowledgeable and polite .
He is a great tech on time. Did a great job
On time excellent service!
We called the company to help deal with a very specific problem. Chance was thorough and mindful of the application inside and outside the home.
Fantastic pest control service!!! Trei has always gone above and beyond when servicing our home!! Thanks again Trei!!
Vincent was very attentive and careful. He asked me what type of insect it was and what exactly I had seen, and he took the time to verify and clarify all my questions. Very professional and excellent service. I highly recommend him.
Family Pest Control services your home as needed. They are well aware of what problems they encounter as far as pests in your home. They are also very prompt and schedule follow up appointments if needed. I highlyrecommend this company. The technicians are very knowledgeable and courteous!
Vincent was very professional and clearly explained what he was doing
Family Pest Control is a very reliable and service focused company. They follow up each quarter to schedule their service and always show up on time. Since I have been using their service the amount of insects has been reduced and especially a reduction in those annoying millipedes.
Teri is very friendly and professional.
Jonathan was outstandingly professional as well as personable. He asked relevant questions and discussed treatment options. I hope he is the specialist every time we need service.
The technician is very professional, listen to a few of my concerns was very thorough taking care of inside and outside of the home highly recommend
Charelle is the best! Very thorough and professional!
We had another company come out before and didn’t feel confident in what they told us. Austin with Family Pest Control was completely different. He actually got up in the attic and on the roof, showed us pictures, and explained what was really going on. What a great rodent guy,Thank you Family Pest Control!
He was Very professional, and honestly told me that he didn’t find any termites and offered a preventative service if I was interested. He wasn’t pushy or forceful trying to sell me his service.
Great service from Austin he is definitely an asset to your company
Chance and Brayden performed a very thorough inspection for critters and bugs! They provided photos and a clear explanation of all findings, plus a reasonable suggestion for treatment. They were friendly, knowledgeable and professional, very comfortable having them in my home. And, my protective dog approved! Highly recommend them.
Charelle’s service was top notch - she’s always very thorough.
Austin provided the best service I’ve ever had with pest control. He was professional, on time, and made sure everything was handled the right way. You can tell he really knows what he’s doing and cares about his work. Hands down the best pest control service in San Antonio. Highly recommend!
Very professional and explained what service was being provided and the reasons for the specific treatments.
Austin is a very nice person he was very accurate on his work I never had any problems He explained himself pretty well on what he would be doing each and every time he came to the house to do his inspections
Austin was great!! Very professional and knowledgeable. He is definitely an asset to family pest control. This company did better work than any of the other critter companies I have used in the past. Thank you Austin and family pest control!
Jonathan was courteous and knowledgeable.
Chance was punctual, polite, and efficient! It was an excellent experience overall and he helped us deal with our random wasp problem!
I’ve used a couple of providers and Austin was hands down the most professional and comprehensive. Highly recommend!
Austin did an extremely thorough job with our inspection. He took a ton of pictures and went through each one explaining what he saw. He also did a great job going through the estimate and explaining our options. Outstanding job!
Austin did a great job and I would definitely recommend him to anyone needing wildlife removal or repairs!
we were honestly at our breaking point dealing with rodents. Multiple companies failed to fix the problem, but Austin immediately stood out. His inspection was incredibly detailed and his recommendations actually made sense. The quality of work was excellent and the results were immediate. Our home finally feels normal again. Truly impressed.
Austin was my inspector today he was very nice and professional and he was very thorough with his inspection and helpful with the problem we have
Austin was very professional on his visit to my home. I really appreciate the level of detail during the inspection process. He was able to explain to me exactly what needed to be done in order for the job to be done the proper way. I would recommend Austin to anyone in need of wildlife removal or repair services.
Very sweet, efficient, and respectful in your home.
Terrific service provided by Jonathan with Family Pest Control. He was extremely professional, knowledgeable and answered all of my concerns. Jonathan provided excellent advice, customer service and took care of my home issues. I definitely will be contacting Family Pest Control for any services that I may need in the future.
Technician arrived on time and was very thorough in completing the service
Outstanding experience with Austin and Family Pest Control. The level of detail, communication, and workmanship exceeded our expectations. Austin’s expertise was obvious from the inspection through completion of repairs. The work was performed professionally and the results speak for themselves. It is refreshing to…
Cockroaches/Rats Are Dead!!! GodBless This Superior Pest Control Co. I’ve used this profesional Family Pest Company since I moved from LA 29 years ago-I Highly recommend it. They are proficient, fast, great price, and very reliable. If I ever have an issue, they immediately respond taking care of it, the best part…
We live in an apartment and had roaches show up shortly after some new neighbors moved in. Charelle has come by to treat our home both times and is one of the best I've worked with in the industry. She took the time to pinpoint where they were nesting then strategically laid trap and spray down. The problem is…
Wow! Yall have always had great service but the technician Austin did an amazing job! Very friendly and professional. He explained what he was doing and why he was doing it. Family Pest Control customer for life.
The female technician who came to our house was very professional, polite, courteous and on time. We would highly request her again to continue to service our house.
I am very pleased doing business with Family Pest Control. They visit my home every 90 days! My house is new and I’m trying to make sure I don’t get any creeping crawlers inside my house . My last Technician was a gentleman name Benjamin! He was very professional and courteous! I told him all my concerns and he…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 157 | $73–$136 |
| General pest inspection | 141 | $63–$124 |
| Ant extermination | 89 | $76–$246 |
| Cockroach extermination | 78 | $83–$214 |
| Home inspection | 76 | $66–$159 |
| Spider extermination | 60 | $56–$131 |
| Hornet & wasp extermination | 55 | $81–$246 |
| Rodent extermination | 38 | $73–$323 |
