How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREFamily Pest Control
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 941 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Family Pest Control for 8 kinds of job.
Family Pest Control for hornet & wasp extermination
Clear ✕All 56 Google reviews tagged “Hornet & wasp extermination”
Addressed our bug problems.
Very conscience took time to make sure nothing was missed.
The technician was very professional yet friendly. She was patient and explained the entire process. My dog even likes her.
Vincent was helpful and went above and beyond. Than you!
Excellent, professional service!
Very friendly, communicative, pet friendly products and able to remove bee nests.
Pest control
Excellent answering questions. Friendly. Thank you!
Great experience with Family Pest Control. Montocvious was helpful and explained the service to be performed in depth.
They did a wonderful job with the service
Friendly and efficient! She was on time and reviewed my entire outside property to make sure she was thorough.
Montavius was friendly, thorough, and did great work. We appreciate him and family pest control.
They do a great job and are very professional.
The technician was professional and thorough. Will be using Family Pest for all our pest control needs. Jacque
Excellent Service!
Quarterly pest service.
Fantastic pest control service!!! Trei has always gone above and beyond when servicing our home!! Thanks again Trei!!
Jonathan did an outstanding job as usual. On time, communicative, and didn’t miss a thing! This company is very easy to work with and I’ll be a returning customer!
Exceptional service- thorough and professional
Jonathan always does a great job! He’s very thorough, listens to my concerns, and answers my questions. Keep sending him to me. Love his work. Give him a raise. He deserves it!
Vincent was very efficient and through. He was polite and respectful.
Chance was very respectful, professional and through. He didn't mind explaining the entire process and gave great recommendations.
Jonathan was fantastic. Took his time to ask questions and address the couple of areas Inspecifically asked about. Family Pest Control always provides prompt, friendly service. The techs are always on-time and very thorough. Booking and communication is a breeze. They always ask if we are having any specific…
Charelle’s service was top notch - she’s always very thorough.
Great customer service experience & it really helps when the assigned technician is highly skilled at their craft. Excellent service!
Austin answered all my questions and my concerns very professional and hardworking and did the job rather quickly
Chance was punctual, polite, and efficient! It was an excellent experience overall and he helped us deal with our random wasp problem!
The technician, Vincent Segovia, was early, professional, courteous, and thorough. He did a fantastic job of clearing numerous wasp nests that were hard to reach. I appreciate his service. Thank you.
Price is really good but service left a not so great first impression. I had to schedule 3 visits within a week because of a negligent tech repeatedly not doing the service we asked for and poor communication between him and the representatives I spoke with on the phone. What should have been a quick and easy…
Always polite, professional, and on time. They always call ahead by 15-20 minutes to let you know they are on their way.
Cockroaches/Rats Are Dead!!! GodBless This Superior Pest Control Co. I’ve used this profesional Family Pest Company since I moved from LA 29 years ago-I Highly recommend it. They are proficient, fast, great price, and very reliable. If I ever have an issue, they immediately respond taking care of it, the best part…
The tech I had was Chance, very professional and thorough, highly recommend
Chance was very friendly and respectful. Great Job Chance!!!!
Chance was very respectful. He asked about my needs. Followed my instructions throughout.
Chance was very professional and knowledgeable. He explained the treatment plan and the expected outcome.
Nathan did an awesome job! He has serviced our house twice now and is very nice and courteous. Very detailed in his inspection and provides good conversation. Thanks Nathan and thanks Family Peat Control!!
I am very pleased doing business with Family Pest Control. They visit my home every 90 days! My house is new and I’m trying to make sure I don’t get any creeping crawlers inside my house . My last Technician was a gentleman name Benjamin! He was very professional and courteous! I told him all my concerns and he…
Nathan performance and services was excellent. I would use this company again in the future.
Alex was very cordial and helpful in helping me schedule a service call for wasps in my shed. Jonathan and Caleb did my service and both were very professional and efficient. If wasps return I will utilize their services again.
Great service provided!!
I used them initially for a rodent infestation and now used them for about 2 years for quarterly pest control services they are always responsive and do a great job!
Caleb & nathan Very professional and on time!
Very friendly.
I am completely disappointed with the tech that came to my home today. He was rude and insulting and I do not want see him in my home ever again! I have been with Family Pest for 2 years now, today's visit showed me I have to start looking for another vendor.
This company has been wonderful to deal with from routine pest control to rodent infestations. Ray helped me and was absolutely awesome. Even repaired many of the entry points in my home left by shabby past contractors. I'd definitely recommend these folks to anyone.
Professional and friendly.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 157 | $73–$136 |
| General pest inspection | 141 | $63–$124 |
| Ant extermination | 89 | $76–$246 |
| Cockroach extermination | 78 | $83–$214 |
| Home inspection | 76 | $66–$159 |
| Spider extermination | 60 | $56–$131 |
| Hornet & wasp extermination | 55 | $81–$246 |
| Rodent extermination | 38 | $73–$323 |
