Experts Reviews · Company report
Family Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Family Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.9★ from 941 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Family Pest Control is better than 93% of wildlife removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Family Pest Control is better than 91% of wildlife removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Family Pest Control is better than 95% of wildlife removal services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Family Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Family Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Family Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Family Pest Control for 8 kinds of job.

Family Pest Control for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$108
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Mosquito extermination”

Margaret8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jonathan did a great job and made sure to close the gate securely to keep our dogs in!

Reasonable priceMosquito extermination
Janelle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience with Family Pest Control. Montocvious was helpful and explained the service to be performed in depth.

Paid $180–200Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Joey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been dealing with family pest control for over 10 years for my house and my rental properties also the house of my parents and my sisters house,they never failed to do the job at hand ,whatever that may, be eliminating bugs ants, wasps, mosquitoes making your home easier to enjoy I could spray myself with…

Paid $180–200Reasonable priceMosquito exterminationBug & insect exterminationBed bug extermination
Cassandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I've used family pest control for regular inside out pest control and raccoon trapping/exclusion. They are thorough, friendly and very informative. Reasonable prices and will be continuing our services on a regular basis. Thank you family pest control!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
robert14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Fantastic pest control service!!! Trei has always gone above and beyond when servicing our home!! Thanks again Trei!!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Danita14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Vincent was very efficient and through. He was polite and respectful.

Not sureHornet & wasp exterminationMosquito exterminationBug & insect extermination
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Incredible service, very thoughtful and carefully explained all the steps of the service for clarity.

Paid $180–200Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
FrancesLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cockroaches/Rats Are Dead!!! GodBless This Superior Pest Control Co. I’ve used this profesional Family Pest Company since I moved from LA 29 years ago-I Highly recommend it. They are proficient, fast, great price, and very reliable. If I ever have an issue, they immediately respond taking care of it, the best part…

Home inspectionHornet & wasp exterminationRodent extermination
Audra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chance was very professional and knowledgeable. He explained the treatment plan and the expected outcome.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Quality+ Professionalism
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use your service every quarter and really appreciated the introduction to your new mosquito control system. Your service man was very informative and polite without being pushy…it’s great to walk on my patio knowing I won’t have to worry about getting bit!!! I also asked for a copy of your brochure so I could…

Bug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nathan has come to our house twice now and is always very informative and professional! Highly recommend this company. Much better than the last company we used.

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service provided!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
CarlaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I used them initially for a rodent infestation and now used them for about 2 years for quarterly pest control services they are always responsive and do a great job!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Caleb was awesome. Very professional. Listened to my concerns and was courteous. 5 stars ⭐️⭐️⭐️⭐️⭐️

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Edward8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Caleb was awesome. He was on time and took time to answer questions. The treatment is very effective, just as they said. Will definitely use again. We can enjoy our back yard. No mosquitoes!

Mosquito extermination+ Responsiveness+ Punctuality+ Value
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Caleb was great! I’ve used family pest control for a while and they are always timely and helpful.

Mosquito extermination+ Punctuality+ Professionalism
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and the technician Roger was very polite, courteous and friendly! Glad I made the decision to set up quarterly service with Family Pest Control!

Ant exterminationMosquito exterminationGeneral pest inspection+ Punctuality+ Professionalism
richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Caleb & nathan Very professional and on time!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Mosquito exterminationBug & insect extermination
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceGeneral pest inspectionMosquito extermination
Myla4 months ago★★★★★

Rating only, no written review.

Paid $100–120Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Brandon4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination

Price

$121+14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination157$73–$136
General pest inspection141$63–$124
Ant extermination89$76–$246
Cockroach extermination78$83–$214
Home inspection76$66–$159
Spider extermination60$56–$131
Hornet & wasp extermination55$81–$246
Rodent extermination38$73–$323

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