Experts Reviews · Company report
Family Tire Pros and Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty50−5Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Family Tire Pros and Auto Repair

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #296Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 629 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Family Tire Pros and Auto Repair is better than 83% of auto repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 54% of auto repair shops.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Family Tire Pros and Auto Repair is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Family Tire Pros and Auto Repair for 8 kinds of job.

Family Tire Pros and Auto Repair for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#75 / 143

All 31 Google reviews tagged “Auto maintenance” · showing 20

lifealignedchiropractic9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A mechanic I can trust with my vehicle. They are very professional, honest and reliable.

TiresAuto maintenanceOil change
JonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Family Tire Pros is my go to place to get my cars worked on. They are very thorough and professional. If they mess up, they make it right. They are friendly and focus on keeping their customers happy. Highly recommend!

Electrical repairExhaustTires
GuillermoLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As always, great customer service by Trent and his team. Highly recommended place for your vehicle maintenance. This is a local family business, and the team makes you part of their family. Plus their prices are unmatched. Come and see it for yourself.

Air & cabin filter replacementTiresGeneral repairs & maintenance
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Did the a-line mint really goood love the pice affordable and did the job right on the first time

Auto maintenance
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest service and fair pricing. And my car was finished on time!

Auto A/C rechargeAuto maintenanceVehicle Inspection
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

One of the only shops I will go to, Trent and his team go above and beyond and never disappoint!

Auto maintenanceBrakesSteering & suspension repair
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great Customer service. Always friendly and willing to help

Auto maintenanceBrakesGeneral repairs & maintenance
Irmarie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! Have been taking my car to them for a few years and have always had a pleasant experience.

Auto emissions testingAuto maintenanceBrakes
Dominique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quick and helpful, only took an hour to replace a couple things and run emissions.

Auto brake repairAuto emissions testingAuto maintenance
RachelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were AMAZING! I had my car towed to them on Tuesday afternoon and they got it fixed and I picked it up Wednesday morning. They kept in touch with me about what was going on and let me know of things they saw that might cause an issue down the road. There was no pressure to fix them now, they just gave me the…

Auto maintenanceElectrical repairEngine repair
Moses1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, fast, great price, knowledgeable, what more could you ask for. 🤙🏽

Auto maintenanceTire rotations
TAYLOR3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jed was friendly and helpful. The thing and impress me most was their level of integrity. They explained clearly why I needed done. And gave me the choice of what I needed or wanted done. With no pressure. Great place to do business thank you, family tire pros.

Air & cabin filter replacementAuto maintenanceOil change
Spoon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! Highly recommended, well run family business!

Auto maintenanceAuto tire replacementGeneral repairs & maintenance
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place was honest and thorough and cared about doing a good job!

Auto maintenance
kent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always the service was great!

Auto maintenance
Benji2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is awesome! very fast, efficient, and helpful. They even gave me a loaner car for the day so i could still make it to college classes while my car was getting fixed. would absolutely recommend!

Auto maintenanceTire rotations
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Car was not put together, and got my car back with flat and shredded tires. Poor business, not one I'd recommend to anyone.

Auto maintenance
MichaelLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

There is nothing like dropping your car off to the mechanic shop and trusting that it will be taken care of at a fair price. Trent and his team are amazing. I trust my vehicles and family’s safety to the capable hand of Family Tire Pros. (I even bring cars from out of state to have them worked on here. )

A/C installation & repairAuto A/C rechargeAuto brake repair
NormLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Way above and beyond expectations. I can’t believe how much Trent and his crew went the extra mile to make sure my QX60 was ready for vacation. We had a repair that was worse than we originally thought. They communicated well and took care of everything quickly. I will be a loyal client for life. Thanks guys!

Auto maintenanceEngine repairGeneral repairs & maintenance
JeffreyLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

WOW!!! Family Tire Pro's really are the PRO"S! I have been having multiple issues with my truck. These guys were able to take care of all of them at their shop. No need to take it to multiple places, that right there speaks volume of the skills & knowledge they have. Thank you so much, we will be back with all of our cars when we have problems!!

Auto exhaust system replacementAuto maintenanceAuto tire replacement

Show more auto maintenance reviews (11 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 31%Overpriced 8%Not sure 0%

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