Analyzing 7,648,7087.6M ReviewsFor 21,61921.6K Experts
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
629 Google reviews we collected
Phrases our text analysis found in 484 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 484 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Family Tire was incredibly helpful repairing a flat tire.”
“Franco and his team are not only efficient and do great work, but they truly treat you like family.”
“Staff are friendly and willing to help, keep you informed of delays.”
“They inspected them and fixed them for a fair price, while I waited.”
“I feel totally ripped off!”
“They gave me the best price I could find while still providing high-quality tires and excellent service.”
“…sk staff wouldn't give her the time of day, they said her english was terrible and they couldn't understand her and they went to get their hispanic/la…”
“Highly recommend for anyone looking for a great mechanic in Utah County!”
“Prices are fair especially considering the quality job they do, cannot recommend enough, 10 stars ⭐️”
“Family Tire Pros is the only place I go for tires and repairs because they are honest and hard working and take care of my fleet of vehicles and trailers!”
“- They happily took our money and replaced a part that apparently didn’t need replacing.”
“They're honest when I need more repairs than I thought and explain why, and at times they've recommended against maintenance I probably don't need right now.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Family Tire Pros and Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Family Tire was incredibly helpful repairing a flat tire. The technicians were very knowledgeable and able to answer my many questions. Would certainly recommend this establishment for any of your tire needs. 11/10 Would Recommend!
Franco is the best with automotive care I’ve experienced in the area. I have a wedding on a Saturday and got a nail in my tire. Franco handled it with expedient care and I couldn’t be happier with him and his staff.
Family Tire Pros is the only place I go for tires and repairs because they are honest and hard working and take care of my fleet of vehicles and trailers!!!
Franco and his team are not only efficient and do great work, but they truly treat you like family. Their prices are exceptional compared to other shops we have used in the past. If you’re looking for a mechanic shop you can trust, Family Tire Pros is your place! We won’t go anywhere else.
Used these peeps a few times and their repairs have been reliable, they seem to be pragmatic and knowledgeable about what I need and what I dont. They're honest when I need more repairs than I thought and explain why, and at times they've recommended against maintenance I probably don't need right now. Doesn't seem…
I needed help with my brakes, and Franco got me right in. They inspected them and fixed them for a fair price, while I waited. I trust them with my car.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 85 | — |
| Wheel alignment | 66 | — |
| Oil change | 54 | — |
| Steering & suspension repair | 49 | — |
| Auto tire replacement | 44 | — |
| Auto emissions testing | 42 | — |
| Tire rotations | 35 | — |
| Auto maintenance | 31 | — |
4.9 ★★★★★ 629 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very nice to work with. Sis more than I expected them to
Judy, we are so glad to hear we exceeded your expectations. We will see you on the next one.
Family Tire was incredibly helpful repairing a flat tire. The technicians were very knowledgeable and able to answer my many questions. Would certainly recommend this establishment for any of your tire needs. 11/10 Would Recommend!
Rob, thank you for your recommendation. With your review, we’ll see you next time, brother.
Franco is the best with automotive care I’ve experienced in the area. I have a wedding on a Saturday and got a nail in my tire. Franco handled it with expedient care and I couldn’t be happier with him and his staff.
Brandin, thank you so much for always trusting us with your vehicle repair needs.
Family Tire Pros is the only place I go for tires and repairs because they are honest and hard working and take care of my fleet of vehicles and trailers!!!
Thank you Joe for being a continuous customer! We are always happy to help you!
Franco and his team are not only efficient and do great work, but they truly treat you like family. Their prices are exceptional compared to other shops we have used in the past. If you’re looking for a mechanic shop you can trust, Family Tire Pros is your place! We won’t go anywhere else.
Amber, you are too kind. Thank you so much for trusting us with your vehicle. We are glad to hear your recommendation. We’ll see you on the next one.
Used these peeps a few times and their repairs have been reliable, they seem to be pragmatic and knowledgeable about what I need and what I dont. They're honest when I need more repairs than I thought and explain why, and at times they've recommended against maintenance I probably don't need right now. Doesn't seem like they're nickel and diming like a lot of places. Local business ftw 🤘🏼
Thank you for this review!
I needed help with my brakes, and Franco got me right in. They inspected them and fixed them for a fair price, while I waited. I trust them with my car.
Mitchell, thank you so much for trusting us with your vehicle. We truly appreciate your business and are glad we could get you back on the road quickly!
My wife and I have been looking for a trustworthy shop to bring our vehicles to for YEARS! I’m so glad we found Franco and his crew at Family Tire Pros. Trustworthy, honest and shoot ya straight with fair pricing.
Tanner, thank you so much for the kind words! We truly appreciate you trusting us with your vehicles and are honored to be your go-to shop. We look forward to keeping you, your wife, and the kids safely on the road for years to come!
We were supposed to get a U-Haul rental on Saturday and it said to go in the office to grab the key. However they are not open today which is not what it says according to U-Haul or any of their info on google or Apple Maps…so we are kinda screwed. They just need to update their open hours to U-Haul because there was someone else here that this happened to as well.
Carl, we apologize for the miscommunication but you are giving us a bad review on the shop for a Uhaul mistake also we make sure the trucks are set to 24/7 so you can self dispatch the keys and return. We have asked Uhaul to make sure our hours are correct and the only other one that we’ve tried to resolve with no changes is Apple Maps but everywhere else is all correct
Absolutely fantastic group of people. Great deal on new tires and they solved a problem 3 other mechanics could not figure out.
We are so glad to hear you were happy with our team. Thank you for trusting us with your vehicle.
Analyzing 7,648,7087.6M ReviewsFor 21,61921.6K Experts
