Analyzing 7,679,2307.7M ReviewsFor 21,73921.7K Experts

Experts Reviews · Company report
Family Tire Pros and Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty50−5Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Family Tire Pros and Auto Repair

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #296Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 629 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Family Tire Pros and Auto Repair is better than 83% of auto repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 54% of auto repair shops.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Family Tire Pros and Auto Repair is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Family Tire Pros and Auto Repair for 8 kinds of job.

Family Tire Pros and Auto Repair for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 139
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Electrical repair”

Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t say enough good thing about these guys! Having recently moved to the area I’ve been in a few times and every single visit I become more impressed. Koehler and Franco are a dream to work with. I get in and out in just a couple hours with an unexpected alternator replacement!! Pricing is very fair and they are…

Reasonable priceElectrical repair
Madison10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Awesome guys the red head up front is kinda cute super nice

Great priceTransmissionCarburetor cleaningElectrical repair
JonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Family Tire Pros is my go to place to get my cars worked on. They are very thorough and professional. If they mess up, they make it right. They are friendly and focus on keeping their customers happy. Highly recommend!

Electrical repairExhaustTires
Han6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best mechanic in the valley! I used to take my vehicles to the shop down the road, but they always had my car for at least a week and were pretty pricy. A few months ago, I was in a pinch and need work on my car desperately. I called SO many places and none could fit my car in. On my final attempt I tried Family…

Electrical repairEngine repairOil change
Jeremy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is great. After trying a number of shops in the area over the years for different automotive needs I have settled on this one for quick diagnostics and communication back to me. I value honesty, even if it means bad news on a repair cost. Much better than getting the run-around on what is broken, how long…

Electrical repairGeneral repairs & maintenance
RachelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were AMAZING! I had my car towed to them on Tuesday afternoon and they got it fixed and I picked it up Wednesday morning. They kept in touch with me about what was going on and let me know of things they saw that might cause an issue down the road. There was no pressure to fix them now, they just gave me the…

Auto maintenanceElectrical repairEngine repair
MichaelLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

There is nothing like dropping your car off to the mechanic shop and trusting that it will be taken care of at a fair price. Trent and his team are amazing. I trust my vehicles and family’s safety to the capable hand of Family Tire Pros. (I even bring cars from out of state to have them worked on here. )

A/C installation & repairAuto A/C rechargeAuto brake repair
Michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticElectrical repairSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 31%Overpriced 8%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires85—
Wheel alignment66—
Oil change54—
Steering & suspension repair49—
Auto tire replacement44—
Auto emissions testing42—
Tire rotations35—
Auto maintenance31—

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