How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty50−5Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREFamily Tire Pros and Auto Repair
Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #296Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 629 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Family Tire Pros and Auto Repair for 8 kinds of job.
Family Tire Pros and Auto Repair for oil change
Clear ✕All 54 Google reviews tagged “Oil change” · showing 40
My wife and I have been looking for a trustworthy shop to bring our vehicles to for YEARS! I’m so glad we found Franco and his crew at Family Tire Pros. Trustworthy, honest and shoot ya straight with fair pricing.
Great, efficient service
Koehler was super helpful and kind at the front desk. My oil change service was done quickly, these guys have the best value for the services they provide.
A mechanic I can trust with my vehicle. They are very professional, honest and reliable.
Family Tire Pros is my go to place to get my cars worked on. They are very thorough and professional. If they mess up, they make it right. They are friendly and focus on keeping their customers happy. Highly recommend!
As always, great customer service by Trent and his team. Highly recommended place for your vehicle maintenance. This is a local family business, and the team makes you part of their family. Plus their prices are unmatched. Come and see it for yourself.
Best mechanic in the valley! I used to take my vehicles to the shop down the road, but they always had my car for at least a week and were pretty pricy. A few months ago, I was in a pinch and need work on my car desperately. I called SO many places and none could fit my car in. On my final attempt I tried Family…
They get it done on time. They are good at communicating. I’ve been very pleased with their work.
Excellent customer service, very knowledgeable, mechanics are great I was very satisfied with their work.
Great Customer service. Always friendly and willing to help
Excellent service! Have been taking my car to them for a few years and have always had a pleasant experience.
This place is the first and only call you need for your vehicle. I have used a number of other garages for my cars in the area and don't have much to say other than it is a different experience when you walk in the door at Family Tire Pros. The service is fantastic and honest. I have called ahead and made an…
Jed was friendly and helpful. The thing and impress me most was their level of integrity. They explained clearly why I needed done. And gave me the choice of what I needed or wanted done. With no pressure. Great place to do business thank you, family tire pros.
In and out pretty quickly. Comfortable waiting room. Inspection included, with recommendations on services that prolong the life of my vehicle.
I got my fluids changed and emissions done here. It was a very pleasant experience with friendly people!
Way above and beyond expectations. I can’t believe how much Trent and his crew went the extra mile to make sure my QX60 was ready for vacation. We had a repair that was worse than we originally thought. They communicated well and took care of everything quickly. I will be a loyal client for life. Thanks guys!
WOW!!! Family Tire Pro's really are the PRO"S! I have been having multiple issues with my truck. These guys were able to take care of all of them at their shop. No need to take it to multiple places, that right there speaks volume of the skills & knowledge they have. Thank you so much, we will be back with all of our cars when we have problems!!
I can always trust their advice.
Very professional and friendly business, with quality work and great service. I needed a quick tire fix and was able to get in right away. As someone who hasn’t really had a set place to take my car for repairs, I can easily say that I will be going here from now on for any future auto work.
We have been to family tire pros several times and won’t go anywhere else. They are always so helpful and efficient! We’ll be back!
Great Customer Service. Very personable and honest.
Jeb, Trent and the crew were AMAZING! I wanted to align my Ford F450 and they were one of 4 shops that had the ability to align this big truck. They were simple in explanation and great pricing. Grateful I found them to work on my truck! Mahalo Jeb!
Great service! Trent and Koehler were awesome with helping me get many things taken care of with my car. They were quick and affordable and got me in right away. They also did emissions and were able to renew my registration, which saved me a huge hassle. Definitely recommend using Family Tire Pros services!
Fast, friendly and efficient! Love taking my cars here. Thanks!
These guys are amazing. Trent and his team are awesome! They take the time to understand you, diagnose the issues and explain in detail what repairs are needed as well as which ones are critical and which ones you could wait on. I highly recommend taking all your vehicles there!
Great service, friendly, honest and helpful staff. Trent and his team have worked on my cars for many years; I know I can trust their recommendations for the work needed, thats why I keep taking my cars to them. Their service has always been speedy and punctual.
The staff is always friendly, even came and picked up my car while i was at work.
I got my cars oil changed at Family Tire Pros. I have always enjoyed my experience working with the Tire Pros. I have especially enjoyed working with Trent. He is the manager and store owner. He use to run the Tire Pros in Provo. Sense moving to American Fork, I have heard that the service done in Provo just isn't…
They are very honest and very good with their work! I would go back 10/10 for any service I love honesty and they have a new customer now!
Trent and the employees are amazing! They have taken great care to insure that everything was in good condition with two of my vehicles. I highly recommend them. Before having them do repairs I’ve checked around for prices and found that Family Tire Pros give a good and fair price for the repairs. I will continue to…
Great place for almost all your automotive needs. I have taken all my cars there for years, and they always help me get my maintenance completed in a timely manner, and they make registering my vehicle so easy.
These guys are top notch in quality and service you definitely get what you pay for. They communicate very well and we're honest.
These guys are my go to place for all my vehicle repairs, tires, etc. Fast service, reasonably priced and great quality! They are also willing explain in detail what my vehicle needs and are willing to prioritize repairs based on my budget or schedule. I recommend these guys to anyone!
This place is amazing and I could not be happier with the service I’ve received, especially from Trent the owner and Mike. I would 100% avoid any other place in the valley because you will not find honesty like you find it here (especially avoid Main Street Auto down the street). Also don’t be fooled by their title,…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 85 | — |
| Wheel alignment | 66 | — |
| Oil change | 54 | — |
| Steering & suspension repair | 49 | — |
| Auto tire replacement | 44 | — |
| Auto emissions testing | 42 | — |
| Tire rotations | 35 | — |
| Auto maintenance | 31 | — |
