Experts Reviews · Company report
Family Tire Pros and Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty50−5Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Family Tire Pros and Auto Repair

Lehi, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #296Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 629 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Family Tire Pros and Auto Repair is better than 83% of auto repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 54% of auto repair shops.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Family Tire Pros and Auto Repair is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Family Tire Pros and Auto Repair is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Family Tire Pros and Auto Repair for 8 kinds of job.

Family Tire Pros and Auto Repair for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.85
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 85 Google reviews tagged “Tires” · showing 20

Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Family Tire was incredibly helpful repairing a flat tire. The technicians were very knowledgeable and able to answer my many questions. Would certainly recommend this establishment for any of your tire needs. 11/10 Would Recommend!

Great priceTires
JoeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Family Tire Pros is the only place I go for tires and repairs because they are honest and hard working and take care of my fleet of vehicles and trailers!!!

Tires+ Punctuality+ Quality+ Professionalism
Augustin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Franco and his team at Family Tires Pro are great to work with! I’ve had them replace the tires on both my personal vehicle and my business van, and I’ve been very happy with the experience. They gave me the best price I could find while still providing high-quality tires and excellent service. Franco is honest,…

Great priceTires
EmilyLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

You guys were excellent!! My copilot and I were in town picking up a client horse and my truck needed the rear tires checked after coming down out of the mountains in Montana. They got us in the schedule, helped me park the big trailer, and were super friendly! Thank you! Thank you!

Great priceTires
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We pulled in just before closing, and the staff couldn’t have been more helpful. Even though they were about to close for the day, they took the time to repair our tire instead of trying to sell us a new one. They mounted the repaired tire, put our spare back underneath the truck, and even helped us put the jack and…

Great priceTires
NedLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have had great success coming here! I brought my truck in for a lift, my wifes rig was also lifted and put new tires on, and just brought in another truck for new tires and brakes. They have been amazing to work with and very friendly service! Thank you for your hard work!

Great priceTiresSteering & suspension repair
Talmage6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great, efficient service

TiresSteering & suspension repairBrakes
Jake10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely incredible experience. These guys went above and beyond to get my truck right. They were quick to order everything I needed, and they installed my entire lift kit and new tires in a single day — super fast turnaround without sacrificing quality. I later had an issue with my rear suspension/load-leveling…

Customer photo from Jake's reviewCustomer photo from Jake's reviewCustomer photo from Jake's review
Great priceTiresSteering & suspension replacementWheel alignment
lifealignedchiropractic9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A mechanic I can trust with my vehicle. They are very professional, honest and reliable.

TiresAuto maintenanceOil change
JonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Family Tire Pros is my go to place to get my cars worked on. They are very thorough and professional. If they mess up, they make it right. They are friendly and focus on keeping their customers happy. Highly recommend!

Electrical repairExhaustTires
GuillermoLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As always, great customer service by Trent and his team. Highly recommended place for your vehicle maintenance. This is a local family business, and the team makes you part of their family. Plus their prices are unmatched. Come and see it for yourself.

Air & cabin filter replacementTiresGeneral repairs & maintenance
BlakeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every time I call these guys with questions, appointments, they are always super friendly and take the time to make sure you are taken care off. There prices are very reasonable and they don't try and black ball you or lie about anything! They treat you like family when you walk through the doors! They even work…

Auto engine diagnosticTires
PaulLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Trent and the team at Family Tire Pros are very professional and detail oriented. Never had a bad experience with them.

Tire rotationsTiresVehicle Inspection
Christabel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys had a great performance on doing their job. They always made sure your car is %100 safe . I have a lot of work needs to be done for my car but these guys take care of it. Because they are always the best of all time 💯💯

Air & cabin filter replacementBrakesGeneral repairs & maintenance
TiffanyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jed runs an honest shop! I thought I needed brakes on my car, he checked them and assured me that they were still OK. He helped me with tire rotation (more than once), and got my registration done so incredibly fast, I am so impressed. I couldn't recommend them more! I will definitely use this company going forward! Thank you!

BrakesTire rotationsTires
Spencer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their fast, friendly, helpful, and communicative. What more could you ask for in an auto repair shop. Most definitely recommend their services!

Steering & suspension replacementSteering & suspension repairTires
Doug3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy, understanding, quick.

TiresWheel alignmentService not listed
Henry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

i will recommend this place to do your tires

TiresWheel alignment
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great Customer service. Always friendly and willing to help

Auto maintenanceBrakesGeneral repairs & maintenance
Manda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The owner and his employees were fantastic, they stayed late for us which we are so thankful for. The owner was the nicest person and understanding he went above and beyond for us. Thank you family Tire for making our safe again. You definitely have a customer for life.

Tires

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 31%Overpriced 8%Not sure 0%

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