Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%80+47Reliability 26%64+16.7Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal

Lansing, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 26 ice removal services · 4.9★ from 81 Google reviews

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Report card

Percentile vs other ice removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal is better than 80% of ice removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal is better than 64% of ice removal services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal is better than 97% of ice removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal is better than 100% of ice removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal is better than —% of ice removal services.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal is better than —% of ice removal services.–
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Reviews for your job

Customers hired Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal for 6 kinds of job.

Fantastic Lawns - Landscaping, Excavating, Snow & Ice Removal for mulching

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Mulching”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 4 Google reviews tagged “Mulching”

Nayana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down….the best lawn company I have worked with so far. Tom and his crew did amazing job in mulching my flower beds and trimming the hedges….. Tom is very knowledgeable, prompt and amazing at what he does……thank you guys…..

Mulching
Shig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I work night shift and have terrible allergies. Fantasic Lawns and Tom have made this hard year so much easier to deal with. Tom was available to schedule via text and would respond at almost any time which was a massive benefit to me. Prices were very fair and service was quick. I highly recommend Fantastic Lawns for anyone.

Lawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tom and Crew do an excellent job; they are thorough, consistent, quick and go above and beyond to leave things in a good way; it has been especially nice to be able to count on them to take care of things at home this year as I had to be out of town more often.

Lawn mowing & maintenanceMulching
Kelvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Fantastic Lawns. Their service is on time & well done.

Lawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance21—
Landscaping11—
Yard work5—
Mulching4—
Grass seeding3—
Lot clearing3—

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