Carpet cleaning service · Bradenton, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 51 steam cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★166 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$262typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Fat Cat Carpet- Tile and Upholstery Cleaning at a glance
Google reviewers rate Fat Cat Carpet- Tile and Upholstery Cleaning five stars based on 166 reviews, with the owner responding to every comment. Customers frequently cite punctual arrivals, flexible scheduling, and effective removal of stains from carpets, upholstery, and tile. Many describe the staff as professional, friendly, and detail-oriented, while noting that pricing is generally reasonable for the quality of service provided. One criticism involves a discrepancy between a quoted price and the final bill, where the customer felt the lack of prior communication regarding the cost increase was unacceptable.
Google rating: 5.0 out of 5 from 166 reviews (99% five-star).
Reviews on this page: 166 Google reviews (126 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Steam Cleaning Service serving Bradenton, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other steam cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companySteam Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fat Cat Carpet- Tile and Upholstery Cleaning: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fat Cat Carpet- Tile and Upholstery Cleaning: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fat Cat Carpet- Tile and Upholstery Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fat Cat Carpet- Tile and Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fat Cat Carpet- Tile and Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
166 Google reviews we collected
5.0of 5
5 stars16599%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 126 written reviews
99%praise
Praise20599%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1442%
Reasonable1958%
Overpriced00%
Not sure00%
$262-12% vs typical steam cleaning services
Middle half of what 22 customers paid ($203–$373) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6531%
Staff & attitude5024%
Would recommend3215%
Speed & response3014%
Price & value189%
Communication94%
Honesty & trust42%
What customers talk about
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“For the third year, Fat Cat did an awesome job cleaning our carpets.”
“Nate pays attention to details and goes about his work in a thoroughly professional manner.”
“I highly recommend them to anyone looking for professional, reliable carpet cleaning!”
“They were very friendly and easy to work with, arrived right on time, and worked incredibly hard from start to finish.”
“We think that his service was exceptional and reasonable.”
“Nathan was thorough and explained the process well.”
“Fat Cat has been providing reliable and quality service to our hotel for several years.”
People customers mention
Nathan28 reviews
Amie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fat Cat Carpet- Tile and Upholstery Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Deborah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Nathan was extremely personable and efficient.
We think that his service was exceptional and reasonable.
Charlotte11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fast service upholstery came out great. Very detailed and respectful. Recommend highly.
SANDRALocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Have used Fat Cat for 23+ years! Nathan has always done a great job & works with you & your schedule . Since I replaced all my carpet with hardwood, I still use Fat Cat to clean all my upholstery, they to do a marvelous job
Maria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Nathan and Amie did a beautiful job on our extremely dirty carpets. They worked together and then Nathan did the bulk of the job. They cleaned close to 6,000sf of commercial carpet in our church sanctuary and offices that had only been spot cleaned for at least the last 7 years - I'm not exactly sure how long. They…
Paid $500+Great priceGeneral carpet cleaning
CarlosLocal Guide · 314 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Nathan did a really good job! Our carpets look practically brand new, even though they are a very light color and over 10 years old. He even touched up the arm on our velvet couch.
maureen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Nothing better than having the professionals from Fat Cats Upholstery and Rug cleaners at your home. Nathan is knowledgeable and resourceful regarding all types of fabric and carpet cleaning solutions.The office staff are courteous and set up appointments ASAP.
For the third year, Fat Cat did an awesome job cleaning our carpets. They look like new. Nate pays attention to details and goes about his work in a thoroughly professional manner. I appreciate his friendly demeanor and his commitment to excellence. Don’t even think of hiring anyone else. Nate is the best! ❤️
Price assessment: Reasonable price
Services: General carpet cleaning
Response from the owner · a year ago
That is very kind and thoughtful of you to take the time and I truly appreciate everything you do to support our family business, means the world to us! Talk soon
Deborah Bresnick3 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Had a great experience with Fat Cat Carpet Cleaners! They were very friendly and easy to work with, arrived right on time, and worked incredibly hard from start to finish. They did an excellent job, and my carpets look so clean and refreshed. I highly recommend them to anyone looking for professional, reliable carpet cleaning!
Price assessment: Great price
Services: General carpet cleaning
Response from the owner · 3 months ago
Thank you so much for your kind review. Glad you are happy with the results. We recommend deep cleaning your carpet one time a year.
SANDRA WATTERSLocal Guide · 16 reviewsiTotal number of Google reviews SANDRA has written across all businesses on Google Maps, not just this one.
Have used Fat Cat for 23+ years! Nathan has always done a great job & works with you & your schedule . Since I replaced all my carpet with hardwood, I still use Fat Cat to clean all my upholstery, they to do a marvelous job
Price assessment: Reasonable price
Price: $250–300
Services: Upholstery cleaning
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 5 years ago
Thank you so much! 😊
Jennifer2 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
We have used Fat Cat many times for cleaning our carpets and area rugs. Today, I am using Nathan for cleaning our couch and 2 large chairs. We have been VERY pleased with the quality of the work on all jobs.
Nathan is very knowledgeable, friendly and it’s easy to get an appointment that will fit your schedule. I highly recommend!
Services: Upholstery cleaning
Response from the owner · 3 months ago
Thank you so much for your wonderful review and your support over the years. Means the world. Great Day.
Misty JonesLocal Guide · 8 reviewsiTotal number of Google reviews Misty has written across all businesses on Google Maps, not just this one.
Thank you Fat Cat! We are a vacation rental management team that has used this company several times and they never dissappoint. This clean was for a large sofa sectional and arm chair. Nathan was not only on time and polite but he got spots out that seemed impossible. He was dilligent and it shows, they look like new again! Bonus, Fat Cat can't be beat on their pricing. We will continue to use this local family run business as their attention to customer service and detail are a rare find.
Price assessment: Great price
Services: Upholstery cleaning
Response from the owner · 3 months ago
Wonderful! Thank you so much Misty for your kind review and your support of our small family owned business. We appreciate your feedback and look forward to seeing you again soon. Great Day!
Mary ConwayLocal Guide · 19 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Nathan did a wonderful job cleaning my carpets. He is not only hard-working and professional, he is extremely kind. All qualities that I value highly in today’s world. I highly recommend Fat Cat carpet cleaners.
Response from the owner · 3 months ago
Thank you so much for your wonderful review. Glad we could help you with your cleaning project.
