Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers consistently highlight the professional and helpful nature of the staff, noting that tax preparation is completed accurately and on time. Reviewers mention that the team is accommodating, responsive to inquiries via phone or in person, and capable of assisting with maximizing refunds. The service is described as attentive and family-oriented, with several clients noting they have used the firm for years. No common criticisms were identified in the provided excerpts, which all hold a five-star rating.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
23 Google reviews we collected
Phrases our text analysis found in 18 written reviews
How often each topic comes up in the written reviews
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Watching all of you treat people with kindness and respect.”
“Excellent service always, and the ladies are very friendly.”
“Highly recommend if you want to do your taxes professionally & on time.”
“Taxes are done correctly and on time if you have any questions your tax prepare will answer everything.”
“They were able to help me through the phone and they answered my questions and concerns before show up in person.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Femax Services Income Tax and Insurance for 1 kind of job. Pick one to see what they paid and said.
Cynthia Sacco, if there was a bigger word to say thank you. This is beyond quality service. You treat people like family. All of you are amazing. Watching all of you treat people with kindness and respect. Thank you all for going above and beyond to help us.
Everyone is wonderful here. Taxes are done correctly and on time if you have any questions your tax prepare will answer everything. Highly recommend if you want to do your taxes professionally & on time.
We’ve been coming here for years, and they’re always super helpful and accommodating! Makes filing taxes and any advising simple.
Tengo años asiendo mis taxis con ellos y todos son muy amables tienen un exelente servicio al cliente. Yo les recomiendo mucho este lugar a todo mundo.
Tengo años tomando los servicios de income tax de Femax y siempre he sido atendido con el mas amable y atento servicio a mis inquietudes sobre los taxes y nunca he tenido algun problema. Definitivamente los recomiendo!!
People working there are so helpful and nice in person and even through the phone. They were able to help me through the phone and they answered my questions and concerns before show up in person. Tambien hablan Español 🙂
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return preparation | 2 | — |
5.0 ★★★★★ 23 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Cynthia Sacco, if there was a bigger word to say thank you. This is beyond quality service. You treat people like family. All of you are amazing. Watching all of you treat people with kindness and respect. Thank you all for going above and beyond to help us.
Amazing service!!!!!
Was recommended through my dad and it was the best service ever very attentive
Max is great
I love doing my taxes here. Great customer service.
Un excellente service. Gracias Lupita !
Very helpful! Hablan en español y inglés!
Everyone is wonderful here. Taxes are done correctly and on time if you have any questions your tax prepare will answer everything. Highly recommend if you want to do your taxes professionally & on time.
la mejor preparadores de taxes
El persona que tiene femax lo recomendamos vien por ciento
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
