J.H.2 reviewsTotal number of Google reviews J.H. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat deck work. looks just like the pics from the catalog!
Fence and Deck Pros
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 58 pergola contractorsPosition by Experts Score among all companies we track in this category. · better than 89%
5.0 ★★★★★ 150 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
26%reviews answered by the owner
Nov 2026latest review
Fence and Deck Pros at a glance
Google reviewers rate Fence and Deck Pros five stars based on 150 reviews, highlighting quality craftsmanship in deck construction, fence installation, and railing repairs. Customers frequently praise the company for fair pricing, transparent communication, and punctual service, noting that the team accommodates smaller projects without long delays. The owner responds to a minority of reviews, while clients consistently describe the staff as professional and knowledgeable. No recurring criticisms appear in the provided five-star excerpts, which focus exclusively on positive outcomes and satisfaction with the final results.
- Google rating: 5.0 out of 5 from 150 reviews (99% five-star).
- Reviews on this page: 150 Google reviews (135 with written comments, 28 with photos).
- Owner responses: the business replied to 26% of reviews.
- Most recent review: November 4, 2026.
- Service: Pergola Contractor serving Milwaukee, Wisconsin.
Data from Google, last updated November 10, 2026.
Score profile vs other pergola contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fence and Deck Pros: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fence and Deck Pros: 97/100 on this factor. Category median: 95.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fence and Deck Pros: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fence and Deck Pros: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
150 Google reviews we collected
- 5 stars14999%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 135 written reviews
- Praise27499%
- Complaints21%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1545%
- Reasonable1855%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results6524%
- Staff & attitude5018%
- Would recommend4617%
- Speed & response3613%
- Price & value3212%
- Communication3011%
- Honesty & trust176%
What customers talk about
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“John and his team did an excellent job in repairing and replacing our porch columns along with replacement of a number of damaged spindles.”
“John & team very professional and prompt in replacing gate for our school parking lot.”
“We definitely recommend his services should the need arise for exterior work like this.”
“The work crew came over on time when promised and got to work.”
“Easy to work with, able to start as planned, and was very affordable.”
“Easy to work with and kept me informed throughout the project.”
“Honest and straight forward owner great quality of work, highly recommend.”
People customers mention
- John 29 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fence and Deck Pros for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
John and his team did an excellent job in repairing and replacing our porch columns along with replacement of a number of damaged spindles. We definitely recommend his services should the need arise for exterior work like this.
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had new white railings put up on our front porch. It looks amazing!! John and Rob did an excellent job. ..from tear down to complete installation!! It is always a plus when you can work with, and depend on a company like this! Each and every question and plan was answered and dealt with. If and when we need to…
Reasonable priceDemolitionRemodeling
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John and team built a new deck to our backyard. Job also included tear down and removal of concrete pad and rock walls. Easy to work with, able to start as planned, and was very affordable. Very happy with the work and his team’s approach. Highly recommend.
Great priceDemolitionRemodeling
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John & team very professional and prompt in replacing gate for our school parking lot. Brian
eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John is an absolute pro. Easy to work with and kept me informed throughout the project. I highly recommend!
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John and his team were very professional and were very helpful with all the questions I had. They came early and cleaned everything up as well. Would do business with this company again!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Remodeling | 15 | — |
| Demolition | 9 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 150 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Frank Crivello1 reviewTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJohn and his team did an excellent job in repairing and replacing our porch columns along with replacement of a number of damaged spindles. We definitely recommend his services should the need arise for exterior work like this.
Tyler Peter2 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company. Easy to work with.
John Devlin1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome work !!
Robert Casper2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExperienced, knowledgeable, highly recommend
Terry A2 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional services and great results. Much appreciated!!!
Nate Fales6 reviewsTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHonest and straight forward owner great quality of work, highly recommend.
- Price assessment: Reasonable price
Brian Anderson1 reviewTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeautiful craftsmanship and prefossional crew.
Mary Funk2 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had new white railings put up on our front porch. It looks amazing!! John and Rob did an excellent job. ..from tear down to complete installation!! It is always a plus when you can work with, and depend on a company like this! Each and every question and plan was answered and dealt with. If and when we need to have more exterior work done, they will be our go to "Pros".
- Price assessment: Reasonable price
- Services: Demolition, Remodeling
Jeff Travis6 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJohn and team built a new deck to our backyard. Job also included tear down and removal of concrete pad and rock walls. Easy to work with, able to start as planned, and was very affordable. Very happy with the work and his team’s approach. Highly recommend.
- Price assessment: Great price
- Services: Demolition, Remodeling
Business details
- Address: 2960 N 75th St, Milwaukee, WI 53210
- Phone: (414) 333-6633
- Website: fenceanddeckpros.net
- Service area: Milwaukee, WI