We LOVE our new railing! The railing is lovely, the color blends in perfectly with the deck and privacy fence and the instillation was quick, neat and very perfectional.

Kirch Improvements, LLC
Kirch Improvements, LLC at a glance
Google reviewers rate Kirch Improvements LLC five stars based on sixty reviews, highlighting their work on composite, PVC, and wood decks as well as railings. Customers frequently praise the company for clear communication, punctuality, and efficient project completion, noting that the team kept sites clean and provided detailed updates. The owner’s involvement in the installation process and the quality of the craftsmanship are also common themes in the feedback, with no recurring criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 60 reviews (100% five-star).
- Reviews on this page: 60 Google reviews (59 with written comments, 15 with photos).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: October 22, 2026.
- Service: Pergola Contractor serving Milwaukee, Wisconsin.
Data from Google, last updated November 10, 2026.
Score profile vs other pergola contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
- 5 stars60100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
- Praise16597%
- Complaints53%
Topic share
How often each topic comes up in the written reviews
- Quality & results3219%
- Staff & attitude3018%
- Communication3018%
- Would recommend2917%
- Speed & response2816%
- Price & value1811%
- Honesty & trust32%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kirch Decking did an amazing job on our composite deck!”
“Their pricing was also very reasonable considering the level of experience, professionalism, and quality they brought to the project.”
“Jaclyn and Jon answered all our questions and concerns.”
“I would highly recommend Kirch Decking to anyone looking for a reliable, professional, and experienced decking company.”
“If you live within their work area I cannot recommend Kirch Improvements enough.”
“The railing is lovely, the color blends in perfectly with the deck and privacy fence and the instillation was quick, neat and very perfectional.”
“Jaclyn went above and beyond with responsiveness to all 3 million questions we had, and never showed and signs of being bothered.”
“I’ve worked with my fair share of contractors over the years, and working with John and Jaclyn was truly top-notch.”
“It’s rare to find such professionalism combined with a genuine willingness to listen to customer needs.”
People customers mention
- John 14 reviews
- Jaclyn 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kirch Improvements, LLC for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
We LOVE our new railing! The railing is lovely, the color blends in perfectly with the deck and privacy fence and the instillation was quick, neat and very perfectional.
You don’t often run into companies this good. They are good people who love what they do, tell you what’s going to happen and then make it so. Our removed and rebuilt deck looks amazing. Cannot recommend them highly enough.
If you are looking for an exception company to do your deck or railing, Kirch Improvements is the one !! Jaclyn and Jon answered all our questions and concerns. We are extremely pleased with our new railing. Thanks Kirch Improvements !! HIGHLY RECOMMEND
Kirch Decking did an amazing job on our composite deck! From start to finish, their communication was excellent, and they kept us informed throughout the entire process. They completed the project in less than a week, which was especially impressive considering they had to deal with a blizzard in March 2026! The…
25' x 17' Timbertech deck installed at my home in New Berlin. 2.5 days from start to finish. Great workmanship and attention to detail. I'd highly recommend Kirch for any decking needs.
Built our deck in 2023 and could not be happier! Kept us informed on the process and was very responsive if we had question during and after the work was completed. I have recommended this company to friends and family.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Composite decks | 14 | — |
| Deck design | 13 | — |
| Deck installation | 13 | — |
| Deck replacement | 9 | — |
| Deck remodeling | 3 | — |
| Pergola construction | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
You don’t often run into companies this good. They are good people who love what they do, tell you what’s going to happen and then make it so. Our removed and rebuilt deck looks amazing. Cannot recommend them highly enough.
If you are looking for an exception company to do your deck or railing, Kirch Improvements is the one !! Jaclyn and Jon answered all our questions and concerns. We are extremely pleased with our new railing. Thanks Kirch Improvements !! HIGHLY RECOMMEND
We just finished an elevated, 16 x 25 PVC deck build with Kirch. This project also included tearing off an old deck and Kirch coordinating there schedule with JL Property Management. (See other review). Kirch came out and removed the old deck and then had to wait for the grading and then returned to build the new deck. We didn’t have to worry about either schedule as they handled everything! It took them only a few hours to tear down the old deck. The new deck build took three full days. It was very obvious watching the three man team work that they had been doing this a long time. I could see the meticulous planning at the beginning of the first day and they actually followed the blueprint and went over the materials delivery list so there were no surprises. We had four large helical piers put in and four smaller ones. Kirch is very familiar with this area and upgraded piers as needed for soil conditions. This is one example of many in the way this deck is constructed that make it very high quality. They will explain their construction techniques to you in any detail you want. PVC decks are pricey no matter who does it. You will not go wrong using Kirch.
Kirch Decking did an amazing job on our composite deck! From start to finish, their communication was excellent, and they kept us informed throughout the entire process. They completed the project in less than a week, which was especially impressive considering they had to deal with a blizzard in March 2026! The quality of the work was outstanding, and the finished deck looks fantastic. Their pricing was also very reasonable considering the level of experience, professionalism, and quality they brought to the project. I would highly recommend Kirch Decking to anyone looking for a reliable, professional, and experienced decking company. We couldn’t be happier with the results!
25' x 17' Timbertech deck installed at my home in New Berlin. 2.5 days from start to finish. Great workmanship and attention to detail. I'd highly recommend Kirch for any decking needs.
Built our deck in 2023 and could not be happier! Kept us informed on the process and was very responsive if we had question during and after the work was completed. I have recommended this company to friends and family.
Thank you so much for your kind review!
I’ve worked with my fair share of contractors over the years, and working with John and Jaclyn was truly top-notch. From the day John came over to look at the project to the day it was completed, it was a pleasure working with them. They were quick to respond to my questions, kept me updated throughout the process, and their team’s workmanship was excellent. I would highly recommend this contractor to anyone looking for a new deck. Thank you, John, Jaclyn, and the entire team!
After meeting John I knew I would get a great deck. He's knowledgeable and professional. The deck exceeded my expectations. John told me that when he started a project he and his team work only on that project until completion. And, that's what they did. We weren't on site while the deck was being built. When we arrived, after the deck was completed, we were in awe. The workmanship is exceptional. I was especially grateful that Kirch Improvements handled the permitting process and even arranged for the required survey. Thank you guys!
Great job. Project was started a week earlier than expected. Everyone worked together and they kept the project going. Project site was cleaned up every evening. John made several suggestions that really improved the look of the deck.
Business details
- Address: 220 Regency Ct L101, Brookfield, WI 53045
- Phone: (414) 940-1037
- Website: kirchimprovementsllc.com
- Service area: Milwaukee, WI