Fenn Termite + Pest Control logo
Fenn Termite + Pest Control
San Juan Capistrano, CA · 4.8★ (113)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%5+0.8Craft & service 20%85+17Value 10%43+4.3Momentum 8%19+1.5Track record 7%36+2.5Accountability 5%33+1.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32
RankPosition by Experts Score among all companies we track in this category.#25
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$347
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.20%

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Fenn Termite + Pest Control for spider extermination

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Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$85–$152
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 20

All 34 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Ray · 5 years ago

Very professional service. The tech explained everything and answered all our questions. Very thorough and quick. I was trying to choose from the many companies and glad I went with them.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Marc · 5 years ago

They were pleasant and responsive. Very friendly!

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Amanda · 5 years ago

I will use their services again in the future.

Cockroach exterminationSpider extermination+ Punctuality+ Professionalism
★★★★★ snowbdrchk · 5 years ago

Always a great experience, thx!

Ant exterminationSpider extermination
★★★★★ Eric · 5 years ago

Marcus was helpful, professional, and courteous. He walked us through the treatment and what to expect. And, the treatment seems to be working.

Ant exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Randy · 5 years ago

Always on time and accurate elimination of pests.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality
★★★★★ Maite · 5 years ago

It was very easy to connect with Fenn. They were recommended by a friend and I contacted them through Yelp. Responses were quick and easy, clear and thorough as well. We had an appointment set on a Saturday from 12-4. Unfortunately, our agent came later than 4 but Simon informed us and kept in touch throughout.…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Professionalism+ Value
★★★★★ Bill · 5 years ago

I use Fenn for rodent control, general pest, and termite control in multiple communities that I manage. The Boards and myself have been very satisfied with the results of their treatment and prevention programs, the service we receive, and the excellent pricing provided. I, especially, want to thank Josh Grass who…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 5 years ago

Fenn Pest Control has been servicing our rental for about 4 years. They are reliable, fast on communicating, and a value add to the property.

Ant exterminationSpider extermination+ Responsiveness+ Value
★★★★★ Gregory · 5 years ago

Great company, extremely helpful and pest issue has now been resolved

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Susan · 5 years ago

Have used this company for decades.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Margaret · 5 years ago

Robert was super helpful and explained methods on how to keep our backyard space clean of pest. Really appreciated how forthcoming he was. Would love to keep him as our tech.

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
★★★★★ Nanora · 5 years ago

Have used Fenn Pest for several years. Very happy with their service. The latest tech,Marcus, is thorough and super polite and respectful.

Ant exterminationCockroach exterminationFlea & mite extermination
★★★★★ Thomas · 5 years ago

Technician performed a quarterly outside whole house spray. Technician was friendly and did great job, didn't miss an inch. It's been our good fortune to have been a Fenn customer for decades.

Ant exterminationCockroach exterminationSpider extermination
★★★★★ Jerry · 5 years ago

Great service

Ant exterminationFlea & mite exterminationMosquito extermination
★★★★★ Zachary · 5 years ago

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ N · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Janet · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Roberta · 5 years ago

Rating only, no written review.

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
★★★★★ Charles · 5 years ago

Rating only, no written review.

Ant exterminationSpider extermination+ Professionalism

Show more spider extermination reviews (14 more) →

Why it scores 32How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%5+0.8Craft & service 20%85+17Value 10%43+4.3Momentum 8%19+1.5Track record 7%36+2.5Accountability 5%33+1.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction12
Reliability5
Craft & service85
Value43
Momentum19
Track record36
Accountability33

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