Analyzing 5,375,0625.4M Reviews For 14,39614.4K Experts

Fenn Termite + Pest Control logo
Fenn Termite + Pest Control
San Juan Capistrano, CA · 4.8★ (113)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%5+0.8Craft & service 20%85+17Value 10%43+4.3Momentum 8%19+1.5Track record 7%36+2.5Accountability 5%33+1.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32
RankPosition by Experts Score among all companies we track in this category.#25
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$347
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.20%

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Fenn Termite + Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 21

All 12 Google reviews tagged “Termite inspection”

I1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tobias has been inspecting our home for termites every year, and he always does an outstanding job. He’s very professional, knowledgeable, and thorough in his inspections. I really appreciate how careful and detailed he is as it gives us great peace of mind knowing our home is protected from termites. Highly…

Termite inspectionGeneral pest inspection
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were professional answered all my questions and did a great job overall I would refer them to anyone who needs a good termite company.

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always good service and professional employees

Termite inspection+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I use Fenn for rodent control, general pest, and termite control in multiple communities that I manage. The Boards and myself have been very satisfied with the results of their treatment and prevention programs, the service we receive, and the excellent pricing provided. I, especially, want to thank Josh Grass who…

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Shanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have worked with Fenn Termite and Pest Control for many years, and they have always been honest, professional, and a great vendor partner for Greenlaw Management. I highly recommend them for commercial pest control services.

Bee exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Su6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Their termite inspection was very thorough and professional. Fidel made sure there is no other possible pest beside termite. Definitely will go back to their service when needed in the future.

Termite inspection+ Responsiveness+ Punctuality+ Quality
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
CherylLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Termite inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Marvina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Raquel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
LissaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Rodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality

Why it scores 32How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%5+0.8Craft & service 20%85+17Value 10%43+4.3Momentum 8%19+1.5Track record 7%36+2.5Accountability 5%33+1.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction12
Reliability5
Craft & service85
Value43
Momentum19
Track record36
Accountability33

Compare with

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