Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%4+2Reliability 21%29+6.2Momentum 11%90+10.3Track record 10%17+1.7Accountability 7%71+5.1Experts Score= 25Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCOREFerguson HVAC
Peabody, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.5★ from 34 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Ferguson HVAC is better than 4% of HVAC contractors.F
4
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Ferguson HVAC is better than 29% of HVAC contractors.D
29
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Ferguson HVAC is better than —% of HVAC contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Ferguson HVAC is better than —% of HVAC contractors.–
—
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Ferguson HVAC is better than 90% of HVAC contractors.A
90
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Ferguson HVAC is better than 17% of HVAC contractors.F
17
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Ferguson HVAC is better than 71% of HVAC contractors.B
71
Reviews for your job
Ferguson HVAC for plumbing pipe repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$303–$1.4k
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|
