Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Ferrals Family Landscaping & Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Ferrals Family Landscaping & Tree Services

Genoa, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 55 tree removal services · 5.0★ from 151 Google reviews

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Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ferrals Family Landscaping & Tree Services is better than 99% of tree removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ferrals Family Landscaping & Tree Services is better than 98% of tree removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ferrals Family Landscaping & Tree Services is better than 99% of tree removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ferrals Family Landscaping & Tree Services is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ferrals Family Landscaping & Tree Services is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ferrals Family Landscaping & Tree Services is better than —% of tree removal services.–
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Reviews for your job

Customers hired Ferrals Family Landscaping & Tree Services for 8 kinds of job.

Ferrals Family Landscaping & Tree Services for yard work

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard work”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Yard work”

kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you so much for being fast, responsive and helping us figure out our drainage situation. The yard looks great. We plan to reach out again in the fall for the next phase of our projects!

Reasonable priceYard workService not listed
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very pleased with Ferrals Family Landscaping & Tree Services. Professional, timely, hard working, and just plain nice! Highly recommended!

Reasonable priceGrass seedingTree trimming & pruningTree removal
Churchboy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew did an OUTSTANDING job with re-grading my lawn, removing trouble areas, and re-seeding. I will not hesitate to call on Ferrals Landscaping again. I highly recommend this business because they deliver excellent results! Thank you.

Grass seedingYard work+ Punctuality+ Quality+ Professionalism
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I 10/10 recommend Ferrals Family Landscaping! They went above and beyond and made our landscape dreams come true. They took their time, and searched hard to find exactly what we were looking for. We are so happy with the end result! I can't stop showing off our front yard! -Becky & Steve Stults

MulchingWeed controlYard work+ Responsiveness+ Punctuality+ Quality
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They are the best company and reliable! Please use them..

Lawn mowing & maintenanceMulchingGrass seeding
DougLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They cleaned up our flower beds, removed a couple tree limbs, started a flagstone path and removed several junk plants for a reasonable fee. Will ask them to work on the yard again! Great job!

Yard work+ Value
NathanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve used Ferrell family 2 times once to cut a bed along my driveway, and another to trim the tree in my back yard along with edging and laying river rock around my pool, they do such a good job every time and they are very well priced for their services, I won’t use anyone else for landscaping work I need done that…

Tree trimming & pruningWeed controlYard work+ Responsiveness+ Punctuality+ Quality
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They where the only ones to come out to look at my yard the rest just googled the house. Leveled my yard and removed 13 trees and cleaned up everything. Very pleased with the work done.

Grass seedingTree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have always been happy with the work this company has provided. Job well done.

Yard workService not listed+ Responsiveness+ Quality+ Professionalism
carole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is fantastic! I don't live in town, so communicated only on email. They did everything I asked for and suggested other services like plowing in the winter.

Lawn mowing & maintenanceTree trimming & pruningYard work+ Responsiveness+ Quality+ Professionalism
hotbrass1001 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They do a great job of taking care of lawn and pruning bushes

Lawn mowing & maintenanceLawn pest controlWeed control+ Responsiveness+ Punctuality+ Quality
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were a very good lawn service and snow removal company! Very professional and prompt - very good service and price, I would highly recommend them!

Lawn mowing & maintenanceYard workService not listed+ Responsiveness+ Punctuality+ Quality
Chase1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceGrass seedingTree removalYard work
josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

MulchingGrass seedingYard work+ Responsiveness+ Punctuality+ Quality
Grace9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Yard work+ Responsiveness+ Punctuality+ Quality
Twyla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Grass seedingTree stump removalTree removal+ Punctuality+ Quality+ Professionalism
Fun5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Yard workService not listed+ Responsiveness+ Punctuality+ Quality
Saul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Yard work+ Responsiveness
Meredith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulchingTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Yard work+ Responsiveness+ Punctuality+ Quality
Tiffany6 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulchingTree removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Yard work21—
Tree trimming & pruning16—
Tree removal13—
Tree stump removal9—
Mulching9—
Lawn mowing & maintenance9—
Grass seeding8—
Weed control5—

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