Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently praise the company for its punctuality, professional communication, and fair pricing on diverse projects like door replacements, window well repairs, and custom installations. Reviewers often note the team's responsiveness to urgent issues and their willingness to stay until jobs are completed to a high standard. However, one recurring criticism involves contract transparency, with a detractor alleging that a copy of the signed agreement was not provided despite multiple requests after a large deposit was taken.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
28 Google reviews we collected
Phrases our text analysis found in 23 written reviews
How often each topic comes up in the written reviews
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Was very professional and did a great job, highly recommended.”
“He was awsome, stayed w the job until it was complete, highly recommended!”
“Keene was a excellent person to work with, Very professional from start to finish.”
“I talked to Keene and he was able to come that night and look at it and he knew right away what was wrong with my shower.”
“He arrived on time and completed the work in a reasonable amount of time.”
“Good price and explained things well.”
“Gordy the owner, is a down to earth, honest person.”
praise complaint · found by our text analysis, Google review wording unchanged.
Gordy the owner, is a down to earth, honest person. He cares about the quality of his workmanship.
Showed up earlier than expected but did a good job. Simple project of installing a dog door in my back garage door. It looks good and I have no issues.
Keene came and replaced our back door. Had a previous quote from Home Depot and he was able to get us a better quality door and install it, savings us around $400.00. His finish work looks amazing. I have Keene lined up to do more work at my home. I highly recommend him.
Keene came and redid my window wells which were allowing water into my crawl space. He did a great job replacing the outer casing, digging down and removing the dirt, then filling up with rocks. He did a great job! Very personable and reliable. Think he might have overcharged me but I had no previous knowledge so my…
Great job. Good work done. Good price and explained things well. Made sure I was taken care of.
Did a great job. Had to do a lot of custom cutting and it looks awesome. Only took him 8 hours.
4.8 ★★★★★ 28 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Gordy the owner, is a down to earth, honest person. He cares about the quality of his workmanship.
Showed up earlier than expected but did a good job. Simple project of installing a dog door in my back garage door. It looks good and I have no issues.
Keene came and replaced our back door. Had a previous quote from Home Depot and he was able to get us a better quality door and install it, savings us around $400.00. His finish work looks amazing. I have Keene lined up to do more work at my home. I highly recommend him.
Keene came and redid my window wells which were allowing water into my crawl space. He did a great job replacing the outer casing, digging down and removing the dirt, then filling up with rocks. He did a great job! Very personable and reliable. Think he might have overcharged me but I had no previous knowledge so my error and I had to get the problem taken care of asap. Just suggest you get more then one estimate.
Great job. Good work done. Good price and explained things well. Made sure I was taken care of.
Very knowledgeable and easy to talk to. Repaired our needs efficiently .
Did a great job. Had to do a lot of custom cutting and it looks awesome. Only took him 8 hours.
My shower stopped working. I talked to Keene and he was able to come that night and look at it and he knew right away what was wrong with my shower. He fixed the problem. He did a really great job! I would recommend him to anyone.
5 star quality all around! I was amazed with the ease of setting up a bid and the work being completed. Our Contracter had to make custom adjustments that were not originally planned on, and stayed until the job was done. I will be using this company for any projects I can! Thank you so much!
After 2 failed plumbers, Keene came out within the hour I called him and determined what was wrong with my dishwasher within 5 minutes of being in my home. Very nice man and easy to work with! Very polite and worked with me on what needed to done! Will be using him again for any future fixes.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
