How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREFine Line Auto Body-Lewis Center
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 876 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Fine Line Auto Body-Lewis Center for 8 kinds of job.
Fine Line Auto Body-Lewis Center for body & trim
Clear ✕All 291 Google reviews tagged “Body & Trim” · showing 140
Excellent service with excellent communication. We would highly recommend using Fine Line.
Insurance service, so I wasn't paying--but great communication and paint/body work looks perfect.
I cannot recommend Fine Lines Autobody – Lewis Center highly enough. From start to finish, the entire staff did a fantastic job, delivering top-tier service and craftsmanship. A special callout goes to Traci, who was an absolute powerhouse throughout the entire process. She had to juggle an extraordinary amount of…
Fine Line made the whole process easy with dealing with the insurance company. Workmanship was excellent and repairs done quickly. They kept us updated on the whole process. We have used Fine Line previously and they came through again with flying colors. I highly recommend them should you need auto body work.
Employees were very friendly and helpful throughout the process of getting the damage repaired on my car. They did a thorough and excellent job fixing the damage.
Fine Line did an excellent job repairing our vehicle. Highly recommend to anyone in need of vehicle repairs.
The Fineline team was amazing! They took me in the same day when other shops wouldn’t after my truck was broke in! The team made sure repairs we done to OE standard. Special thanks to Traci for helping me along the way.
I highly recommend Fine Line Auto Body. The team there is fantastic. From the quality of the work to the friendly staff. Repair cost was very reasonable and they actually got it done quicker than expected!! Thank you!
This place was great from start to finish, super friendly staff when you walk in, and I was helped almost immediately. Also the body work itself was outstanding, what was once an ugly dent, looks brand new!! Thank you so much!
I had a good experience with Fine Line when they repaired my Tacoma. The body work, paint matching, and panel alignment is good. The quality was definitely top notch, deserving of a 5-star rating. Eli was fantastic to deal with when I picked up the truck; he made the process smooth and friendly. However, there were…
I had a great experience with the Fine Line Team. The quoting process was fast and once the parts arrived they had the job done in 2 days. Very good communication along the way. Highly recommend this Team.
I would rate Fine Line Auto Body a 5 out of 5, but communication wasn’t the greatest which was a bit frustrating. They ran into issues with the insurance, but this information wasn’t relayed to us until we reached out for updates so it took us 3 1/2 weeks to get my husband’s vehicle back. Other than that, they did…
The team here did an excellent job. Great work Great communication and timely service. I was extremely impressed and thankful for the service that we received !! Highly recommend
From my first interaction with the staff until I saw the repairs on my car, Your staff at the Lewis Center office was helpful, professional and understanding. I would take my car back-no question. I know that I running behind to pick up my car by 6 pm. I just made it by 6 and paid for the work. My car looks great. I…
They're really great at what they do and the staff is super friendly. You should definitely come here for a smooth and easy experience.
Great work. Will recommend to others looking for repairs.
Wonderful place to have work done on your vehicle! They do a fantastic job, very thorough and quality work. Also very important, Traci kept me informed of the progress with the work being done, timeline to expect completion, and communication with insurance company. Do not hesitate to use them!
They took the extra step to help us sooner than quoted when we had a baby on the way. And their workmanship is great, too.
Thorough and accurate service!
We took our 19 year old Volvo XC70 station wagon to Fineline to have the front bumper replaced. Eli and his team were so great, professional, easy to work with. This is hard to find in this day and age!! Instead of going to the most expensive repair option Eli offered to try and reattach the bumper. Upon further…
They repaired my car with no surprises or extra charges. I hope I never need repairs like this again, but I would absolutely take my car back to them if needed.
Great service and excellent end result. Prompt and clear communication. I am full satisfied with the repair on my Honda Pilot.
Super great customer service!!! Fair pricing !! And speedy too!! Traci was so sweet as well, i’ve had bad experiences with auto shops and they are by far the nicest people i’ve met ! if i ever need too i’ll definitely be coming back to them and recommending them!
Excellent quality work. Professional personnel
Bumper put back in place
Did a great job on the repair of my daughter’s Honda Pilot. It was a quality job done in a very reasonable time frame. I couldn’t recommend them any higher!!
Fantastic and quick service. Great and fair pricing and quick pick up
Fine Line was professional from the beginning. David was thorough and very communicative with our services needed to fix our jeep, and Traci finalized our service and transaction and was fun to work with. They explained each labor and part in detail, and it ended up being less than we expected when a part was not…
Fine Line really does put the WOW in Car collision care! Our car looks beautiful and the customer service was amazing! Thank you for making the whole experience, fun and fast!
I came for the repair of my rear wheel fender and Elie quickly took care of it and the work looked perfect. Highly recommend!!
Great service and quick communication. Car was cleaner when I picked it up than when I dropped it off.
They did a great job. My vehicle looks like new. The employees were very helpful and friendly. They answered all my questions.
I had a great experience with Fine Line in Lewis Center. It was the second place I went to for an estimate, after having an accident that affected the back of my SUV. They were professional, timely and helpful—even going directly with my insurance company and coordinating the rental car for me. Once the repairs…
Always a great job at Fine Line! Fast quality work! Thanks to Eli, Tracy, Nate and David for making another great experience and going above and beyond!
Had a very good experience here! Eli, David, Nate, Tracy, and team were extremely helpful and kind.
David is the man. He took a call for me and got a great negotiation deal finished. Will be back for any auto issues in the future.
Fineline was rated highly so I turned to them when all of my insurance preferred shops could not get me in for an estimate for several weeks. They were very professional, provided an estimate quickly, worked directly with my insurance and completed the repair before the other shops would have worked me in for the…
Everybody was super helpful and fixed the car as if nothing ever happened to it. Great work highly recommend
Inspected thoroughly before giving the estimate. Did excellent work.
Excellent staff from the office to the paint shop.And great help during the whole process. Thank you.
I would highly recommend the High Street, Columbus, OH location of Fine Line Autobody for fixing your car. The staff is very friendly and knowledgeable. They treat you with respect and kindness. You’re given constant updates on the progress of the repairs. The repairs made my car look new again.
Anytime I had a question, it was promptly answered. The repair was done in a timely manner and the communication is great!
Fine Line was excellent in every way. From the minute I walked in to get an estimate until I picked up my car. The personnel in the office were very professional, handled the insurance claim quickly, and had a rental car available for me. Communication while my car was in the shop was great. When I picked up the…
Fine Line Auto was great to work with. Tracy and Eli were very professional, and their communication was excellent throughout the entire process. They also demonstrated top-quality service. The team was very friendly and courteous, and I truly appreciate everything they did for me. I would 100% recommend sending…
We had an amazing experience at Fine Line starting with the customer service and ending with our vehicle looking brand new! We were also extremely pleased with the speed at which the repairs were completed and the quality of the work. Highly recommend!
Very customer-oriented service! The renovation was excellent! Everything went smoothly and efficiently! Special thanks to Elie Younes and Traci for their assistance with paperwork and support throughout the renovation process! You are the best!
Eli, Traci and team were wonderful help! Hit the side of my garage with my car and they were able to work with my insurance directly and have my car fixed in a week. Even helped with my deductible. Highly recommend this place
While I appreciate the hospitality of the staff, it’s a big inconvenience to have to be in a rental for 30 days for minor body work repair. They also left the old parts in my trunk, which I took back to them to dispose of properly. Overall they did a great job on my truck. If you’re not in a rush and don’t mind…
The service was provided on time, as promised. The new bumper looks immaculate!
Thank you for your services.
This is our second time trusting them with our vehicles, and once again they delivered outstanding results. A few years ago, they did a top-notch job on our Mercedes-Benz GLC 300, and more recently they helped after I had an accident with my 2005 GMC Safari. David was extremely knowledgeable, especially when it…
The staff was very communicative on every step of the process. They went above and beyond and dealing with the insurance company for me and I was very happy with everyone.
Great service done in a speedy time and my truck looks brand new
Had damaged rear bumper cover replaced and painted. Excellent work by Fine Line and paint matches.
Great staff, Very easy to work with!
Got me in quick and finished on time I would recommend them for all your body shop needs.
Elie , and the team , Tracy and Hagobb were very helpful and delightful, amazing crew 10/10 would recommend
My car looks brand new! Im very satisfied with the technicians’ work. They even dusted off the dust bunnies that were on my dashboard & front seats! Tracey and Nate were very helpful on the phone too! I highly recommend!
Nice people job done very well
Good experience with Fine Line Autobody. Traci in the office kept me well informed of the progress of the repairs.
I had a great experience with Fine Line Auto Body after my car was involved in a major accident. I honestly thought the repair would take a long time, but I was surprised when Elie called and told me the car was ready in just a couple of days. The service was quick and very professional. Elie was extremely helpful…
Fine Line Auto Body did an outstanding job repairing my Lexus. From the moment I brought my car in, their team was professional, communicative, and extremely helpful throughout the entire process. What really stood out was how smoothly they handled the insurance claim—they walked me through everything and made what…
Traci, the office manager, was such a pleasure to work with and made scheduling the repair a breeze. David personally took a look at my car and quickly figured out the damage, giving me a quick estimate and getting me in the next day. Sammy was great entertainment in the office while I waited. Nate was incredibly…
Very professional and timely work…
Provided good communication, the repairs were done to my satisfaction and they charged a very fair price. This is my first time using fine line and they will be my go-to for future Auto Body repairs.
My experience was so amazing. First, Eli made sure I was at ease. He took the exact pictures needed to filed the claim, and get this ordered me an Uber on them to get home until my rental became available. Traci made sure I had clear communication on the insurance transactions and progress of my car. Honestly, the…
Eli and the rest of the staff gave us superior service! This is by far the best experience I've ever had with an automotive servicer. They were kind, compassionate, friendly, and took genuine interest in what had happened to our car and made sure my family and I were uninjured. Eli and the crew are doing things…
Absolutely fantastic experience. Friendly professional staff, fair pricing, quality of the work was excellent as promised. Highly recommend!
Fine line auto body, was amazing, they took care of dealing with the insurance, kept me in the look at all times, and were super accommodating. I will highly recommend them.
I had to take my car twice within the same month due to some unfortunate circumstances and my car came out looking brand new but times. I'm super greatful for Fine Line and all they do.
I've literally brought every car i've owned since I was sixteen to this place.They are phenomenal, and I would recommend them to anyone.And everyone
Fine Line Auto Body in Lewis Center was amazing every step of the way. Traci put everything at ease for me and was a huge help. There were a couple of hiccups with the insurance company and she had some very helpful suggestions on how to handle those issues. The repairs were done in a very timely manner and my car…
They did a great job of the repair. It looks amazing, and so far it drives great! Worked with insurance, so had no issues!
Great experience. I'd recommend them to anyone.
Quality work and friendly employees. Didn't have to make an appointment for the estimate. They were able to do it when I arrived. Traci and David were always available to answer any questions.
They made everything easy for me to get my car repaired. Pre-painted the parts I didn’t have to stay longer or leave my car for a long time. Price was very reasonable.
Great service and communication here. Definitely recommend.
Super happy with damage repair on my Subaru. Staff were all friendly and easy to work with. Awesome job!
It was a pleasure as always working with Eli and the David! Thanks for the assistance guys! Love this body shop!
Best body shop experience ever! I cannot thank Eli, David, and Traci enough for taking such great care of me! When I first walked into the shop, their customer service really stood out to me. I could tell they truly cared about helping me out immediately. They handled everything with the insurance company, making…
From beginning to the end. Elie,Tracy and the rest of the team at Fine Line. Worked with Me and my insurance company to get my truck back on the road ASAP. The team at Fine Line had my truck looking like nothing ever happened. Thank you Fine Line.
Absolutely top notch body shop! I am so glad I chose not to go to a dealership to get my car fixed! I walked into this shop right before they closed, got a great estimate on the spot; had a rental car 3 days later and my car was completed in 3 days! In addition to a beautiful job repairing the back door and wheel…
Professional and timely service and craftsmanship was excellent.
Straight to the point, knowledgeable, caring, courteous, efficient, trustworthy, dilligent, those are a few words that come to mind when I think about the service I received from Fine Line Auto Body, for my truck. My front bumper was damaged and they did a full assessment to prevent any surprises. They made…
The staff were excellent to work with, explained everything very well. Also helped out with any questions we had.
The service was wonderful! The work was great! It looks brand new. Highly recommend them!
Elie and Traci are great. They did a great job!
The staff was great to work with. Best body shop experience I’ve had. They kept me in the loop on my repairs and it turned out great!
Fine Line staff is polite and good to work with. They get the work done quickly.
Great stop this morning. Immediately took my car in for the repair. No wait, no scheduling appointment for a later date like the first two (2) collision shops required. Friendly service. Out the door in just over an hour with the install of a replacement rear upper brake light. TY!!
Communication was clear and concise. Great customer service and they took care of my car really well. From phone call to drop off and pick up my experience was easy, convenient and pleasant. Will recommend to family and friends. Thank you!!
I had a great experience with Fine Line Auto Body, and I especially want to thank the manager, Elie. From the beginning, he was professional, honest, and very helpful. He took the time to explain everything clearly, kept me updated throughout the process, and made sure the work was done right. The service was…
It was great experience they were fast with my bumper and easy to work with
Great service and very friendly folks. Highly recommend!
It was great! Elie was very nice and cooperative.
I have used Fine line on three occasions and have had nothing but excellent service. my truck looks brand new. Eli and Tracy gave excellent customer service. If needed I would return to Fine line and recommend it to anyone needing body service. The Lewis Center shop is the best.
I cannot say enough great things about Fine Line located at 8595 N. High St.!!! They made things very simple for me from the moment I dropped my car off following a hit and run. Office Manager Traci stayed in constant contact with me throughout the whole process and kept me up to date every step of the way! When…
Took my new Ford Explorer to Fine Line for repair of front fender damage - being paid for by another driver’s insurance. Was able to walk in for what I thought would be a quick estimate. Ely quickly greeted me, explained the process, was set up with a rental car and I was on my way within an hour. Tracy kept me up…
We are repeat customers! Quick, quality work. Bill just fixed my boyfriend's car and he did a great job. Beth goes above and beyond with customer service. Our go-to in Columbus!
Great service, timely, and kept me up to date with everything happening to my car as they completed it. Thankful for their patience with my insurance company!
Through check of my car to determine the damage and repairs. Kept me informed of the progress. Finish work was excellent
Traci and Elie were tremendous at the front desk and helped me fix my bumper and appreciate the body shop helping me get back on the road with a fixed bumper :)
They did a great job repairing my car after an accident I was in. The general manager Elie was very helpful and understanding. Would 100% recommended fine like auto body for anything you are looking for regarding auto body work.
Fine Line Auto Body in Lewis Center, Ohio was very accommodating to our challenging schedule. Quick body repair and excellent quality! Highly recommend!
Elie and Traci were fantastic. Great professionalism, speedy service, and quality product. I’ll continue to use Fineline is the future because of these two.
Fine Line has been fantastic throughout my extensive collision repair. Initially my truck spent three months at Caliber and remained untouched due to their unprofessional communication. Getting it transferred to Fine Line should have been my first move. From their timely and professional repairs to the consistent…
Found Fine Line Auto Body on Google. They are kind, professional and efficient. Their work is five star! What I love is the culture of the workplace. Every staff member greets you with kindness. The place has a peaceful vibe! Well done!
Very helpful and communicated with me throughout the whole process.
Good communication with me and the insurance company. Got the work done quickly.
Great and timely service!! Excellent
Great communication from begining to end. Car looks great!
Great communication and fast service! My van looks good as new!
I had my Mercedes fixed here the staff are excellent top notch five star. They gave me a great service and they’re very responsive in answering, and they took care of the whole paperwork without much of my intervention.
I have 5 words for Fine Line on North High Street in Columbus OH: Efficient, proficient, reasonably priced and friendly😃🚘
The body work is amazing, can’t complain about that at all. However I wasn’t impressed with the rest of the work…I was told the car was good to go but upon getting in the car I instantly noticed a humming noise and mechanic would know exactly what that noise is..it was my bearing. It got worse over the course of a…
Great service and great quality of work. I had a $9k repair done on my Ram. Communication was great throughout the repair. They worked well with my insurance company as well, which very helpful to me. I picked my truck up today and it looks like new from what I can see. Would recommend Fine Lines to anyone needing…
If I could give 20 stars I would!!! At one of the hardest moments in my life, Elie & Traci handled my situation with the kindness and grace that is rarely seen these days!!! I do not have enough words to express the weight Elie took off my shoulders!!! He filed the claim, got a rental for me, and took care of…
Our repair was made very quickly, communication was excellent, and the staff was very friendly! Thanks so much!
Attention to detail, great communication and friendly customer service. We’ve had multiple experiences working with this location on High Street and have found our home for anytime we’re needing repairs after an accident. I hate the situations that require their business but really appreciate how easy they make the process! Great work team!
I used FineLine after a vehicle accident. Though I didn't have to pay because the other drivers insurance covered my damages, I believe the prices were fair. Traci was great at keeping me posted of where they were in the process of getting estimates approved and repairing my car.
Amazing service and great quality work.
Excellent experience. Friendly service and quick work, would highly recommend.
Great quick service. Didn't cheat me either
Staff was very professional, personable, and courteous. Did a great job would recommend to anyone.
They were easy to work with, did a great job fixing my car, and reasonable prices!
I had deep scratches and dents on the rear side of my car, and the team at Fine Line Auto Body in Lewis Center did an absolutely amazing job. The repair is flawless — like it never even happened! The staff were professional, quick, and the quality of work was outstanding. Highly recommend! Check out the before/after…
Great experience. Service was outstanding
Clear communication. Quick service. Excellent workmanship.
Great service and they were able to expedite my car’s repair while borrowing my friends car so I don’t have to rent another. Drew provided a thorough run through of the repairs beforehand and happily answered all my questions so I was comfortable with the work to be done.
Five stars all the way. After my accident, the shop brought my car back looking like new. The attention to detail was excellent, and Mike was especially helpful throughout the whole process. I’m extremely happy with the result, everything was handled smoothly and professionally, and I would definitely recommend this shop to friends & family!
I drove in and immediately received attention then service within five minutes. I left a "happy camper" 15 minutes after arriving with the problem solved! Kudos to the Fine Line team!
Fine line Auto was very professional, nice and the employees are HAPPY!! I know this company is fiscally healthy and strong when the employees go out their way being kind. I got a rental that was nice and clean and full of gas. This is my second time using their services. I will definitely stay with them for future needs!!!
Great service again! Made it look brand new! And quick. Appreciate how professional and courteous you are. HIGHLY recommend!
Everyone at Fineline was very professional, kind, courteous, accommodating and helpful. They were very easy to work with, and did very good work on my car. Arsen made sure that I understood everything before it was done, and answered any questions that I had. If there is anything that you need repaired, or car…
9/25/24 update to my original review. Fine Line Autobody has a “lifetime guarantee” on their work. Five weeks ago, I took my vehicle back in to have them take a look at paint chipping that has occurred on the front end of my vehicle that was completely replaced by them. I was told they would send photos to the…
Easy to work with, Jeremy was outstanding. Thank you!
My son had his car repaired here and they rifled through his car. His armrest storage had everything gone through and thrown on the floor. They have a sign up stating they’re not responsible for anything and that’s what they stuck to. If you go here make sure EVERYTHING is taken out of your car or else you’ll never see it again
My experience was so stellar!!! I stopped in last minute on a Friday after work and they gave me a quote on the spot working my car into the schedule within just a few days. It looks incredible. They even detailed the interior, which I wasn’t even expecting! The whole job was finished ahead of schedule and their…
The customer service rep.was very helpful. He listened to my issue and went out of his way to resolve/help me
Excellent service!! I brought my SUV in at 10:00 a.m. and they had it fixed and washed before 3:00. Staff was friendly as well as professional. If I should ever need anymore body work done, Fine Line will definitely be where I will go!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 291 | — |
| Painting | 160 | — |
| Auto glass repair | 18 | — |
| Tires | 16 | — |
| Steering & suspension repair | 15 | — |
| Welding | 12 | — |
| Electrical | 11 | — |
| Car towing | 7 | — |
