How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%59+4.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREFine Line Auto Body North High
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 865 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Fine Line Auto Body North High for 8 kinds of job.
Fine Line Auto Body North High for body & trim
Clear ✕All 302 Google reviews tagged “Body & Trim” · showing 160
Fine line auto body in Clintonville was incredible. Bill, Beth and the team were great from start to finish. Easy to talk to, kind, transparent, keep you updated on the repairs along the way, and make it very easy to deal with insurance, rental company, etc. I had an accident with some driver side damage and you…
This is the third time I’ve used FineLine over the years. I could not be any happier with the service and attention that’s provided each time. I was kept in the loop and the work on my truck was done in a timely manner. I highly recommend.
They did a great job repairing my front bumper. They were able to get it done quickly and keep it under $1000
They were friendly and honest. My car looks beautiful.
great price better service
Fast and inexpensive!
Honestly, this is as full service as you can get. I dropped my car off, picked up my rental right there at the shop, AND they took care of dealing with the insurance company. I just had to wait patiently for my car to be fixed and even that was done far faster than quoted. And when I picked it up, something went…
Billy listened to my concerns and we came up with something that made my car safe, was quick, and within my budget. I was able to get my car fixed in a very short time and it looks great!
Great service. Quick turnaround. Quality work. Can't ask for more.
Fast turnaround, and great communication
They were cheaper than Lindsay Honda and Marysville Honda. Both wanted so much more than Fine Line and the job for the splash guard on my 2017 Honda Civic Lx Sedan and it only took an hour and a half! So quick and skilled and blew me away. My anxiety was so high but they made me feel like this was the best decision…
I don’t usually do reviews but the service provided me was so exceptional I had to! Not only does the body work look amazing, but they presented me with a clean car inside and out! I highly recommend Fine Line Auto Body and thank them for their conscientious work!
Had a FANTASTIC experience! Many Thanks!!!
Excellent service, quick and easy. Did a beautiful job on my car.
Staff was very professional and helpful. Even drove me to pick up my rental car while mine was being repaired. Did great work and completed the job two days early!
Great communication. Made the process painless for us.
Great communication. Seamless service. Quality repair. Thank you!
This was my first time having work done at Fineline. I had a very good experience. They worked well with my insurance. They communicated the entire process with me. I was very pleased to see a very clean car when they were all done. Thank you for your great care.
Fineline Auto Repair at Graceland in Columbus was great. Bill and Beth were beyond helpful, and wonderful to work with. They helped me work with a very difficult insurance company and had the expertise I needed! The car was clean inside and out. The workmanship was seamless! I highly recommend this company and…
Fair price and great service.
Great experience with this shop! Bill was awesome - explained everything clearly, offered a fair price, and got my car back to me super quick. Highly recommend!
After the first little issue with some things Bill and his team fixed it and made it right The truck looks really good and I am happy with it the customer care is five stars I would bring my truck back again. Thank you Fine Line.
Great service, very personable staff. Made my repair experience worth while. Super fast turnaround, too!
Incredibly fast, great price And high level of communication.
I have delt with fine line for many years and they always give you their best people are friendly and professional could not ask for better people
Very quick and easy to work with. Highly recommend
My Jeep Rubicon sustained significant damage from a hail storm and Fine Line Auto Body did a superior job repairing my Jeep. I was super bummed about it because it was just over a year old. Bill and Beth took amazing care of me explaining everything that would happen, how insurance issues would play out and a rental…
Great service
Fine Line in Clintonville repaired my car for way less and far faster than what another shop estimated. They actually finished the work early, too. I am highly satisfied and I strongly recommend this location to anyone needing auto body repair.
Super fast and professional! My side mirror was taken out and ima week everything was good as new. Price was very reasonable.
Communication was good. Professional staff. The final product was awesome!!
Excellent service. Went above and beyond! Very accommodating
Great experience! They fixed my car super quick and got me back on the road fast. Everyone was really nice and explained everything in a way that made sense.
They did a good job on the car and kept me up to date on progress via text. I would use them again.
Polite, honest, and inexpensive post-collision repair. They were able to get my vehicle in right away.
They were able to get my repair done well and work with me to meet the timeline I needed. They were also very communicative during the process. I picked up my car and the work looks great. The best part is they washed my car before I picked it up. What a pleasant surprise and would definitely recommend. Great body and paint job on my Mazda 6!
Excellent customer service kept in touch the entire time and done quickly.
Fine Line did a fantastic job on my car! All of the staff were kind and quick to help me. Bill, who is the manager, did my estimate for me. He was fast, knowledgeable, and made sure I understood and felt comfortable leaving my car with them. They also completed the work fast and got me back in my car quickly. I'm so…
Beth was great with communication and updates along the way!
They kept me updated every step of the way on the progress of my auto body repair, including input they got or had requested from the insurance company. Much appreciated!
Very friendly and professional. Unfortunately, I am a repeat customer of Fine Line. I am always amazed at how good these guys are to me. Bill especially.
Great communication, very professional
Very nice folks, good communication. I’d use them again for sure.
Nice service and even dropped me off to my shop which was no to far away
Give them their bonus, they handled my problem fast, quietly and without hiccup. A hard bar to reach for most in the customer service industry today.
Repairs look great and they kept me updated on progress along the way. Very pleased! Thank you.
Great work, always well taken care of.
Excellent service from start to finish!
The folks at fineline auto body north were great! Very professional and friendly. The work on our car was excellent. They said they would have done by tomorrow and we actually picked up the vehicle today which is a day early. Highly recommend them!
Did a superb job on my car both times I had to bring it here! To the point my family already knows when that when they fix their paint job or anything else, to bring it here! Super nice people as well !
Fine Line Auto Shop did an amazing job fixing my car after my accident. The repairs were completed within just two weeks, and my car looks absolutely great—like new again. They communicated with me almost every day and kept me updated on the status of my repairs, which I really appreciated. The team was…
Front end repairs look great
The team here is very helpful and the work was done quickly once our insurance finally did their part. Beth was great about keeping us up to date! The work on the front of our van and replacement of the bumper looked great. We saw a little alignment issue with the hood, but they fixed it immediately. The inside of…
I have only taken all of my cars to fine line And I have always experienced amazing customer service. And the work is amazing also I have never had to bring my car back for corrections. If you have a young driver they are your friends Dawana, Beth, and Bill will become family
I worked with Beth who does an amazing job. She communicated with me almost daily - even during the holidays!! My Car looks brand new, they did an wonderful job. The entire experience was positive, I won't go anywhere else. Thank you!
They were quick to get my car in and provide an estimate for repairs. Worked well with insurance. Communication was excellent throughout. Timely in getting my car fixed. Highly recommend!
They are very professional and very timely
Professional and timely repair. Just what I needed!
Quick detailed and communicative! What else could you want.
Great work and the car is like new. Thanks for doing a fine job! Dave Cox a satisfied customer.
Very helpful. Great customer service and great work. We were kept informed on the progress of the job, which in today's world that hardly ever happens. I definitely will come back and tell everyone about my experience. Top Notch ! 👍. Keep up the great work
I always use Fine Line for all repairs of my car. They always do a great job and give me excellent service.
Looks great, finished earlier than expected and for the same price as the estimate! They even detailed it and added air to the tires!
I really can't say enough good about my experience with fine line on North High. All of the staff there was carrying and patient and eager to answer any questions that I had. They took what was a really negative situation of being hit and were able to turn it into a positive situation by restoring my car to better…
came in for a repair and this place got it done quickly for a great price. i will recommend this place to anyone
Extremely professional, courteous, convenient and reasonably priced. 100% recommendation. Even amazing during the holiday season. No need to go elsewhere. Thanks to Bill and the good folks at Fine Line Auto Body!!!
The team there was very professional and nice. They also kept in contact via text and phone messages. Great job!
Great communication and professional service. Beth and Bill were wonderful!
Very kind and helpful staff
What an amazing experience at this Fine Line Body Shop. I damaged the right front bumper/fender...while I was in town for a visit. The first impression was, great customer service. However, I was concerned about the paint match(metallic red) and having a perfectly smooth finish. Not only did they meet those…
The people here went above and beyond as far as helping me and my dilemma when my car was involved, an accident. The job they did was excellent and very well done
High st location in Columbus is the highest quality,highest customer satisfaction , quick, friendly excellent!!! Completed in 2 weeks was an older Nissan quest paid for by me!
I had some body work done back in 2019, and my warranty ended for the bumper repair completed on my 2015 Toyota Camry. I was driving and the street that wasn’t leveled or too high for my car to come off the parking lot and popped out my driver side bumper. I brought it back to Dine Line and had manager Mike B…
I cannot say enough nice things about these guys! Everyone was friendly, professional, extremely reasonable and helpful. My jeep was fixed and looks great! I highly recommend Fineline and will return if I ever need a repair.
Amazing service, my car looks immaculate. They get the job done fast and efficiently.
Excellent group here ! From start to finish, thy made the process easy for our company . Van was done well before the time that was mentioned. A+ Service
They did great work they were timely. They handled all the paperwork with the insurance companies, quick and easy process. I recommend this fine line to anyone 5022 N. high.
The front staff were very professional and friendly! Answered every question with a smile.
This was the best experience I have ever had with a body shop. The repairs look great! Bill was very friendly with doing the estimate to final inspection when picking up my vehicle. Beth texted updates at least every other day while my car was being repaired. This was awesome customer service! Hopefully I never need…
Had a very nice experience. My car was hit by another car backing out of a parking spot. Took it to Fine Line on the recommendation of our insurance agent. They took my car in the same day, worked with the other party's insurance, got my car fixed up. Also handled the rental car with no issues. Very pleased with my experience.
Friendly people who treated us with respect and kindness. The job turned out better than expected. Recommend them to everyone.
Excellent body and paint shop. Car looks new. Service is very good too.
The folks at this Fine Line location performed outstanding quality and service! They went above and beyond the norm. Not only were the repairs completed to perfection I was surprised that my truck was beautifully detailed when I picked it up showing the respect they had for my property. I highly recommend them and…
Prompt service. Great communication about the status of my repair. Office staff is kind, patient and easy to work with. My car looks fantastic!!!! They even took the time to detail the inside which was not expected.
Very friendly and transparent about the repair process. I was kept updated on the status of my car and their work is excellent. Highly recommended!
My husband and I have been unfortunate enough to have our car ran into TWICE in the past few years. 😔 Fine Line came to the rescue both times! Our car was put back to BETTER than it was before the accident. They towed our car in, dealt with our insurance to get the estimate, and repaired it in no time. Nothing out…
Very timely and quality repair.
So I recently had to take a second vehicle to Fine Line from a vandalism incident. Noticed a couple new faces working there but the results were the same! Same quick repair at a great price! Highly recommend !!
The very best, best body shop. My car looks better than it did when I bought it new for the second repair. The staff and team especially Mike were extremely professional, timely and the quality of the repair-wow! Made sure we got genuine parts for our car type. I can’t say enough good things about them!! Definitely…
Great customer service Auto body repair was done timely and my car looks brand new👍 Great job
Needed a tail light replaced and the process to get an estimate, order the part, schedule the work, and get the work done was so fast and so seamless. Great communication very timely almost no waiting time!!! Highly recommend.
UPDATE: I did use Fine Line again — twice more in fact! We’ve had bad luck with animal and object damage, and I just always know I can rely on the team here for complete service, tons of proactive communication about the status of my car, and friendly faces every time. Don’t go anywhere else! Tree damage from a…
What an amazing experience! Very impreesed with everything from start to end! Very friendly and extremely helpful thru the entire process especially dealing with insurance. Very happy with them and will tell everyone how professional, helpful and terrific service they provide
Recently had repairs made to my 2015 Chevy Silverado at fine line at Fine Line. They did an amazing job navigating with my insurance company to get all the repairs approved and completed. The work done on my truck was amazing. There was one small issue found in when pointed out it was taken care of without any…
Great service, I’m totally happy w/the results! 👍👍👍
I Would Highly Recommend Fine Line Auto Body Located @ 5022 North High Street Columbus Ohio 43214 Mike B. General Mgr. And Dawana Griffith Office Mgr. They Are The Very Best People They Treated Me Like A Queen 👸🏽 They Took Time To Explain Every Step Of My Vehicle’s Repairs They Only Had My Best Interest! Mike Even…
Very friendly and intelligent people. Have done work on a couple of my wife’s cars and I’m very happy with them
Great turn around time!
The front office staff was amazing in helping me sort out my issue with my bumper. They even had someone clean out my car! He did an amazing job getting all the dog hair out!
This place is great!! Fender benders are never fun but the team there made it headache free. Dawana communicated with me every step of the way. She was always checking in with me, sending updates constantly and answering any of my questions. Mike and the team did a beautiful job on my car and it looks and feels…
They did excellent work and we're very professional . Plus they kept me informed of the repair status of my vehicle. I would highly recommend this shop!!
Fine Line Autobody is the most wonderful and responsible business I have dealt with in a long time! They are transparent in their dealings and their communication skills are excellent, in every way. This ensures trust.
Definitely recommend these guys. They go out of their way to make you happy.
Great customer service throughout and am extremely happy with the work. Will be back if ever needed
Well this is the second time we use Fine line. But every time gets better,they exceed our expectations. Staff is amazing and job quality is great. I’m really thankful, I would recommend this to anybody that ever needs a good quality shop. Thank you son much once again and if I ever need you guys again, trust me you will always be my first option.
Great communication and attention to detail. Unheard of service. Highly recommend.
Fine Line is great and would recommend them to anyone! They made the process very easy to understand and did a great job on my car. Dawana was on top of getting everything moving along with the insurance company and keeping me updated. Mike was very responsive and would take the time out of his day to explain things…
Super quick service and felt so welcome when I walked in! Definitely coming back!
This was the second time our car was damaged from theft. Fine Line did a fantastic job.
Fine Line is 100%, best body shop in Columbus! Mike, Dawana, and the rest of the team are exceptional!
Dealing with car repairs usually isn’t fun but Mike & Dawana took care of everything, triangulated communication flawlessly with my insurance company & me, and got the car done faster than my insurance company could even get the check in their hands. I am truly impressed with their speed and diligence. Their…
Mike is the best !
My vehicle was vandalized with damage to the steering column and stains on my leather. The general manager, Mike B. found my parts, submitted my insurance claim and subsequently not only repaired the vehicle but also did an excellent job detailing the interior as well as washing the vehicle. If I am in need of…
Great service and attention to detail on my car repair. My car was only 2 months old when it was hit so I wanted a perfect auto body repair…and I got the perfect repair. Fine Line handled all of the insurance issues, all I had to do was drop the car off and pick the car up. Thanks Fine Line!
I brought my Jeep Grand Cherokee to Fine Line and I am so glad that I did! The entire passenger side of the vehicle needed replaced and it literally looks better than when it was new. Also, they got me in immediately and were done with the job a week earlier than anticipated. I really appreciated the text message…
Had the best experience! Kept me informed and made the whole process so much easier after the stress of a car accident. Also my looks/runs great. They went above and beyond.
Great service and a professional advocate for what is in my best interest. They are Honda certified and took great care of my civic sport🌻it looks better than brand new🌟
You guys brought life back in to my car. Thank you so much.
Cody was very professional, knowledgeable, he made me feel very comfortable to be myself and ask any questions and he had the answers for me. He was a joy to do business with. The staff at Fine Line were all amazing.
Fine line has helped our family with multiple repairs on multiple vehicles! They’re the best and always deliver great repairs!
Fine line repaired the front bumper on my 2018 Bmw. They did excellent work and kept me updated on the repairs until completion. I was impressed with how my car looked when I picked it up due to the fine body work and detailed washing. It looks brand new! Also Cody was very professional and nice to work with.
My wife was rear ended and the car was pretty messed up. Mike and Dawana took my information and did a great job working with our insurance carrier. They kept me updated all through the process and were so helpful. When I got the car back it looks amazing and they did such an incredible job. I did not think it…
They were fantastic! Great friendly people who want to make sure you know you’re in good hands. I received updates throughout the short time my car was in the shop and they simply got the job done! I felt very taken care of and my car looks brand new!
They were so quick with the repair on my car and it came back the same way it was before I got hit. I will use this shop again in the future. No disappointments. Highly recommend having these guys do the work. Friendly staff and great customer service.
I had a wonderful experience with Fine Line. One of the only body shops in town that had immediate availability. Justina got my 2021 Ram 1500 in the very same day I called. She and her counterparts had updates within a few days on my insurance approval, parts ordered and repair status. My truck was transferred to…
The staff at Fine Line in Beechwold was exceptional. They were very courteous, informative, and pleasant to deal with. They kept me fully informed on the progress of the repairs to my vehicle, and made everything as effortless as possible. I will highly recommend Mike, Dawana, and the entire staff at Fine Line for all the services they provide. 😊
I would like to acknowledge the great service I received at Fine Line North Autobody. I stopped in without an appointment was greeted kindly by Dawanna the office manager. She informed me the estimator was busy at the moment but she took the time and effort to walk outside to look at the damage to my car. She…
My son was hit from behind resulting in substantial damage to the back bumper and the area with many parts behind it (2020 Honda Civic in perfect condition).We took his car to Fine Line at the recommendation of my brother in law who has used them before. Truthfully, one of the best experiences I’ve had with a body…
Excellent repair work. The best was their communication during the entire repair. Also, getting our car in so early.
I had an excellent experience having my body work done at Fine Line Auto Repair Graceland. Not only did they do a great job on my car repair, they returned it cleaned inside as well as outside. Dawana was a fine advocate for me in dealing with my confused insurance company and made it all well. Highly recommend.
This was the best experience I have ever had with anything for my car. They handled everything and kept me updated. They made everything easy and stress free. I will definitely use them from now on!
The team at Fine Line on North High Street truly go above and beyond. Not only was the body work and paint job performed to perfection, the customer service was stellar and they even deep cleaned the vehicle before returning it to me. This was my second time using Fine Line with unbelievable results, and I would…
The staff was friendly and accommodating. However, there were significant changes to pricing or need for parts that I was not called about prior to the repair. I understand an estimate is not a complete indicator of the final cost, but communication should have been better.
I had a great experience with Fine Line. Their work was excellent and efficient; the side of my car that was impacted looks brand new! They also communicated clearly and effectively both with me and with my insurance company. I highly recommend Fine Line for auto body repairs.
Awesome people, awesome service!
The service from beginning to end was outstanding. And it didn’t take as long as I thought. My van looks wonderful.
The crew was great! I had some minor work on my passenger side door mirror and the experience was fast. I was in and out. Really appreciate the customer service! Nick and Dawna were great.
This place is awesome! Super friendly and helpful staff!
Fine Line did some body work on car recently, completely put on a new door. Great work. Plus, I loved the customer service of Justina on Morse Rd and Dawana on N. High St.
Had a dent and now it’s like nothing happened. Mike and Jorge helped me through it all. Amazing costumer service and Excellent work done from the team. Definitely recommend.
The people at FineLine were great. They communicated well, got the work done ahead of time, and the body work was done perfectly. I would definitely recommend them.
The service at Fine Line in Clintonville is amazing! Got my car finished a day early and they kept me updated the entire time. They handled the insurance directly and the process couldn't have been easier
I could not be happier!!! The initial estimate I got from the insurance company was barely a 1/3 of the actual cost but Fine Line did all the work communicating with the insurance company to get the extra covered. They had AMAZING communication throughout the whole process and they work so well with the rental…
Excellent communication throughout the process. Quality of the work was excellent.
Great communication, easy process. Would definitely use this company again.
I ran into a pole and messed up front passenger door. I took it to fineline and they were so helpful and fixed my car in about 2 wks. They worked with my insurance company and made the whole process very simple and easy. I highly recommend them.
If you have questions they love to help people. They really are “people people.” They stay super calm and they are very understanding. The best customer service, especially at this location. Wow! Impressed.
Staff there were very professional. Great service with a rapid return on my vehicle.
Absolutely fantastic! Even detailed entire interior. Cost rather high, so I gave 4 stars.
I was recommend by a personal friend and former employee of theirs when my vehicle was damaged. They did a good job from what I seen so far after just picking up my vehicle. Still looks like a new car with it being a 2022!!
I worked with Mike and would 100% recommend him. Nice and amazing person to work with
This is the second time I’ve used Fine Line. They do wonderful work. Great customer service! I would used them again without hesitation.
The people were very professional And the work was amazing
All the staff at Fine Line were awesome!! They were very attentive to my worries and did an excellent job with the repairs to my vehicle. They were patient with me ( I think I was being a pain with all my questions) They were great!! I’ll definitely refer them to people.
I was extremely impressed with the customer service and the repairs! Dawana texted me with updates to let me know where in the process they were with getting an estimate, working through insurance and the actual repair. It was a very easy and seamless process, and the car looks like new again.
This place Rocks! Called 5 body shops and very few places would even consider a non insurance case. Those that would said I would be looking at 4 months. These guys checked my car same day and got me scheduled within a week. Car fixed. Good price. Good people. My sons car is fixed. Life is easier because of them. Highly recommend!
The turn around time was so quick even during this busy season! And my car looks brand new again after getting into an accident. They were extremely responsive and kept me updated along the way. Highly recommend this place!
The staff at Fine Line, especially Mike their manager, are awesome. They communicated regularly and were easy and friendly to work with. I highly recommend.
My experience was excellent. This is one of the only auto body place I have experience this kind of service.
They did a great job not only on my vehicle but also dealing with the insurance company. They literally made it as easy and as painless as possible for me. Would definitely recommend and if the need arises will use them again.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 302 | — |
| Painting | 181 | — |
| Steering & suspension repair | 22 | — |
| Electrical | 18 | — |
| Tires | 11 | — |
| Welding | 9 | — |
| Auto windshield replacement | 7 | — |
| Special vehicle towing | 5 | — |
