Finny's is the best place to get your car repaired that I know. I don't have a high priced foreign made car. But I do have an older domestic made car that is very special to me and literally all that I can afford right now. Finny is wonderful, he has fixed a couple of other things on my car previously and he had my car done in a flash and done well. I will never take my car anywhere else from now until it dies. I wish I could rate his establishment the 1000 stars that it deserves but you only have 5. Update (new) I stopped in today at Finny’s with a problem, of course. I had not been there in a while b/c I now have been blessed enough to be able to have a new car. I had been told by someone following me that something was hanging from under my back passenger side. It was almost closing time on a Saturday and this AWESOME establishment did it again! This guy fixed my SUV’s issue in no time flat; and did it right then and there…NOT ONLY IS THIS A LEGIT PLACE NOW… THEY HAVE BEEN FOR YEARS AND I WOULD TRUST NO OTHER TO FIX MY CAR…. MANY THANKS TO FINNY AND CREW FOR BEING A A++++ ESTABLISHMENT.. AND TO THE GUY WHO LAID ON THE GROUND AND FIXED MY CAR TODAY…YOU KEPT ME FROM HAVING TO TAKE A DAY OFF TO MAKE AN APPOINTMENT AT MAZDA IN LOUISVILLE. MANY THANKS AND YOU’RE AWESOME!!! THANK YOU FINN’S FOR STILL BEING HERE IN RADCLIFF.. MAY GOD BLESS AND KEEP YOU ALL!
Finny's Complete Auto Repair - Luxury Imports & Exotics Specialists - BMW, Mercedes & More
Finny's Complete Auto Repair - Luxury Imports & Exotics Specialists - BMW, Mercedes & More at a glance
Google reviewers rate Finny's Complete Auto Repair 4.9 out of 5 based on 597 reviews, with the owner responding to 69% of them. Customers frequently praise the shop for its expertise with luxury European vehicles, highlighting efficient service, clear communication, and fair pricing for repairs ranging from diagnostics to body work. However, a minority of low-star reviews criticize the business for prolonged repair delays, alleged billing discrepancies, and instances of poor phone communication.
- Google rating: 4.9 out of 5 from 597 reviews (95% five-star).
- Reviews on this page: 598 Google reviews (523 with written comments, 26 with photos).
- Owner responses: the business replied to 69% of reviews.
- Most recent review: October 25, 2026.
- Service: Car Detailing Service serving Muldraugh, Kentucky.
Data from Google, last updated October 28, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
598 Google reviews we collected
- 5 stars56695%
- 4 stars132%
- 3 stars31%
- 2 stars20%
- 1 star142%
Praise vs complaints
Phrases our text analysis found in 523 written reviews
- Praise96797%
- Complaints293%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2370%
- Reasonable1030%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude19920%
- Quality & results18018%
- Price & value16817%
- Honesty & trust14414%
- Speed & response13514%
- Would recommend13113%
- Communication394%
What customers talk about
We read 523 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was professional, friendly, and very helpful.”
“…took it in they took parts off my car they say that wasn't there very unprofessional scam artist beware end up taking car to dealership to get to wo…”
“Belal and his crew did an excellent job fixing that for us, on top of some other issues they found.”
“Horrible experience never called or answered the phone completely wasted or time and the money to have my Volvo towed there.”
“The pricing was fair, the service was professional, and my car was fixed right the first time.”
“Needless to say, it was a very expensive repair to the repair that was supposedly done on our vehicle.”
“…ONLY IS THIS A LEGIT PLACE NOW… THEY HAVE BEEN FOR YEARS AND I WOULD TRUST NO OTHER TO FIX MY CAR….…”
“This guy BELAL AHMED ATIYANI is a complete scammer all his parts worser than after market i brought my car in to the shop and when it was time to pay…”
“This guy fixed my SUV’s issue in no time flat; and did it right then and there…NOT ONLY IS THIS A LEGIT PLACE NOW… THEY HAVE BEEN FOR YEARS AND I WOUL…”
“I would definitely recommend this shop to anyone looking for reliable auto service in Radcliff.”
“I'm never going back.”
“They took the time to explain things clearly and made me feel comfortable trusting them with my vehicle.”
People customers mention
- Finnys 27 reviews
- Bill 18 reviews
- Finney 17 reviews
- Radcliff 15 reviews
- Louisville 14 reviews
- Belal 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Finny's Complete Auto Repair - Luxury Imports & Exotics Specialists - BMW, Mercedes & More for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Excellent service ! Completes services in a timely manner. I came down all the way from Louisville just to get my front grill replaced. I am satisfied with the service. Will definitely be back !
I took my 1986 560SL Mercedes-Benz to Finny's last year. He had the car for 3 weeks and charged me over $1200 for work he claimed he did. He said he replaced the vacuum hoses and I know that wasn't true because I'm having to replace them now and my mechanic says these vacuum hoses are cracked, crumbling and very…
I had a great experience with this auto shop! The staff was professional, friendly, and very helpful. They took the time to explain things clearly and made me feel comfortable trusting them with my vehicle. I really appreciate good customer service, honest communication, and people who care about their customers. I…
The owner is very friendly & knowledgeable. His team works hard to complete any job efficiently while delivering excellent customer service. While you’re waiting make sure to go inside and check out all of the cute keychains, designer perfumes and colognes for a fantastic deal!! I am Highly satisfied with this…
Absolutely amazing experience at Finny's! Belal is not just a great owner/mechanic, he is a wonderful person. He made me feel welcome from the moment I walked in and answered every question I had to make me feel totally at ease. In addition, his staff are extremely kind and their work was impeccable. Finny's is…
I came in at the last minute today to get a front splitter installed. Finny’s was not only the only shop willing to take on the job, but they also did it right on the spot! Before installing it, Bill took the time to verify that everything fit perfectly, which really put my mind at ease. I will definitely be…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 75 | — |
| Oil change | 41 | — |
| Auto engine diagnostic | 35 | — |
| Electrical repair | 32 | — |
| Engine repair | 31 | — |
| Brakes | 30 | — |
| Electrical | 19 | — |
| Air conditioning | 18 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 597 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service ! Completes services in a timely manner. I came down all the way from Louisville just to get my front grill replaced. I am satisfied with the service. Will definitely be back !
- Price assessment: Reasonable price
- Services: General repairs & maintenance
I took my 1986 560SL Mercedes-Benz to Finny's last year. He had the car for 3 weeks and charged me over $1200 for work he claimed he did. He said he replaced the vacuum hoses and I know that wasn't true because I'm having to replace them now and my mechanic says these vacuum hoses are cracked, crumbling and very old. Finny has a lot of knowledge about these cars, but if you go there you better double check his work.
First, I find it very unusual that you decided to leave this review on October 14, 2026, at 6:55 AM, when your 1986 Mercedes-Benz 560 SEL was repaired on May 20, 2024 — nearly two and a half years ago. Let me remind you of a few important facts. I had already stopped accepting these older Mercedes-Benz models for repairs because of the extreme difficulty in locating parts, many of which have been discontinued for decades. However, you were having a difficult time finding anyone willing to work on your vehicle, and I made an exception to help you. Despite the challenges and limited availability of parts, I took on the job and did my best to get your vehicle repaired. You also stopped by my shop several times throughout the process. Each time, I personally stepped away from my work to speak with you, answer your questions, and explain what was happening with your vehicle. I treated you with patience, respect, and professionalism. Now, more than two years later, you are claiming that the vacuum hoses were not replaced. Anyone familiar with a 1986 Mercedes-Benz 560 SEL understands that these vehicles have an extensive and complicated network of vacuum lines, breather hoses, and related components. There are numerous hoses of different sizes and functions throughout the vehicle. It is important to distinguish between the specific components included in the original repair and every other hose that exists on a nearly 40-year-old vehicle. I stand behind the work that was actually performed, and I know the time, effort, and attention I personally invested in your vehicle. What disappoints me most is that I went out of my way to help someone when other shops were unwilling to take on the challenge. Instead of recognizing that effort or contacting me directly to discuss your concerns, you chose to publicly question my work more than two years later. After more than 30 years in the automotive repair industry, I have learned that you cannot satisfy everyone, regardless of how much effort, honesty, and dedication you put into your work. I have always believed in treating customers fairly, being transparent, and going above and beyond whenever possible. That commitment has not changed. However, kindness should never be mistaken for weakness, and going the extra mile for a customer should not mean accepting accusations without an opportunity to review the facts. Experiences like this are exactly why many experienced repair shops no longer accept certain older vehicles. The difficulty of obtaining discontinued parts, the complexity of the repairs, and the unrealistic expectations that can sometimes follow make these jobs extremely challenging. To anyone reading this response: I take pride in my work, my reputation, and the relationships I have built with my customers. I will always stand behind my integrity, but I will also stand up for my business when I believe it is being unfairly represented. Respect and honesty should always go both ways.
I had a great experience with this auto shop! The staff was professional, friendly, and very helpful. They took the time to explain things clearly and made me feel comfortable trusting them with my vehicle. I really appreciate good customer service, honest communication, and people who care about their customers. I would definitely recommend this shop to anyone looking for reliable auto service in Radcliff. Keep up the great work!
- Price assessment: Great price
- Services: Oil change, Service not listed
The owner is very friendly & knowledgeable. His team works hard to complete any job efficiently while delivering excellent customer service. While you’re waiting make sure to go inside and check out all of the cute keychains, designer perfumes and colognes for a fantastic deal!! I am Highly satisfied with this business and would recommend it to anyone who needs assistance with their foreign cars!
Absolutely amazing experience at Finny's! Belal is not just a great owner/mechanic, he is a wonderful person. He made me feel welcome from the moment I walked in and answered every question I had to make me feel totally at ease. In addition, his staff are extremely kind and their work was impeccable. Finny's is truly unmatched in central Kentucky, especially for luxury automobiles.
- Price assessment: Great price
- Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair
I came in at the last minute today to get a front splitter installed. Finny’s was not only the only shop willing to take on the job, but they also did it right on the spot! Before installing it, Bill took the time to verify that everything fit perfectly, which really put my mind at ease. I will definitely be bringing my car back here for all of my future body work! 5 Star rating
- Price assessment: Reasonable price
- Services: Service not listed
Thank you so much for everything you great ❤️
Thank you Malik 🙏🙏😊
Finny’s Complete Auto Repair, is one of the nicest places you came ever come to. Finny take great care of you and your car. He makes sure everything is done correctly. Be ing right side of Fort Knox, not just me but most every service member who has a Lexus, BMW and Mercedes and other foreign cars trust him and are repeat customers. When I come to Finny’s I don’t have to come because of another problem and that is because he does it right the first time. I am more than greatful for all he has done for me.
- Price assessment: Great price
- Services: General repairs & maintenance, Auto engine diagnostic, Brakes, A/C installation & repair, Air conditioning, Oil change
Belal is the best mechanic in town. Trustful and knows his stuff. Never disappointed.
Business details
- Address: 466 N Dixie Blvd, Radcliff, KY 40160
- Phone: (270) 351-5515
- Facebook: @finnysauto
- Service area: Muldraugh, KY