How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREFirehouse Pest Control Services
Scottsdale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 5.0★ from 1,313 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Firehouse Pest Control Services for 8 kinds of job.
Firehouse Pest Control Services for bug & insect extermination
Clear ✕All 181 Google reviews tagged “Bug & insect extermination”
I'm very happy with my service tech. I have a rental home and live out of state. Manny pays attention to detail and took care of several issues going on at the house. He went above and beyond with a few requests I had. I appreciate his professionalism and good work.
Enrique was amazing! Thank you!
Punctual. Great communication. Fair pricing. Look forward to doing business with your company.
Friendly and efficient service!
Very knowledgeable, great communication and excellent service
Firehouse always does a fantastic job. Jonah was courteous, thorough and knowledgeable. We highly recommend using Firehouse Pest Control!!
Eric was awesome! He was professional, timely, and even brought in some packages for us. Took care of our home like it was his own. Thanks Eric!
They’ve been so helpful and kind and very thorough! Will be coming to them again. And also telling all my friends!!
Stephen, service tech at Firehouse Pest Control is great at his role. Communicates well and is thorough in his on site execution, thank you!
Matthew was a very nice young man. Listened to what I needed, then got to work.
Great service, always on time and superb communication from the team. Matthew is very professional in his work. I highly recommend Firehouse for all your pest control needs. Gilbert’s best pest control
Always pleased with the work Job completed as expected very pleasant professional and highly recommend company Never a disappointment Thank you as always
Great service
Mathew has been fantastic and very thorough each time he services my home. He always provides a detailed overview of his action plan and asks my preferences as well as if there are trouble areas he might have missed. Firehouse pest control has been fantastic for the last year and I just renewed them for the next year. I highly recommend them.
Excellent communication, and a thorough job
Stephen serviced my home today. He was very efficient and addressed my concerns. He was very polite and pleasant. Thank you Stephen for doing a great job!
Great customer service! Good communication. Easy to work with if an appointment change is necessary. Highly recommend!
Professional and knowledgeable. Friendly and reliable.
Stephen is always amazing and so knowledgeable. Always double checking our needs, and making sure our house stays pest free. Stephen goes above and beyond every time he visits and we couldn’t be happier with his service.
Excellent service. Very knowledgeable and patient. They attentively listened to our needs and methodically investigated all affected areas of our home both inside and outside and executed a strategic plan to combat our scorpion situation and other unwanted pests. I highly recommend Firehouse Pest Control.
Justin did a great job - very friendly- explained everything well - very professional- I would highly recommend!
Chris from firehouse pest control is fantastic Always punctual, polite, courteous and thorough Listens to any new needs or worries we have and explains his treatments thourougly We happily recommend firehouse pest control
Excellent service
I’ve used Firehouse Pest Control Serviced for over a year. I love they are firefighter owned and a small local business. Their service is wonderful and the techs are friendly and professional. Cannot recommend them for pest control enough! We haven’t had any issues with pests since they’ve started services.
Fire House Pest Control delivers wonderful service. Mason did an outstanding job today and deserves recognition. Thank you!
Firehouse is best company in the valley! Highly recommend
Firehouse Pest has been AMAZING! They do excellent, thorough work. I have utilized their services for over a year. They communicate well, provide flexibility, are prompt in their responses and are very competitive in their pricing. I have had several technicians of whom all have been respectful, professional,…
Manny is an awesome guy. He told me what he was doing in advance, was careful in handling furniture, and explained what he was using and why. Very friendly, very professional, very knowledgeable.
We changed locations for one of the installs several times and Manny was very patient and flexible and all turned out great at completion.
I called very last minute due to unwanted pests in my home, not only did they get back to me asap they were able to make it same day. I live in a rural area away from the city and it was nice to have them come so quick! Stephen even notice termite activity and we were able to get ahead of it before it got worse!…
With so many different Pest Control businesses out there, it can be difficult to know which one provides the most value for us as a consumer. Well the switch to “Firehouse Pest Control” has been a blessing. Their customer service has been part of a holistic customer experience that is capable of providing critical…
Thank you Justin for the great service you provided today for our home. We appreciate the kindness and service.
Amazing service. Justin went above and beyond. Professional. Timely. Informative. Best crew in the valley.
Same tech each time, thorough work which means I don't have any problems with bugs.
Manny was great he came by and was very efficient and done quick. Paid very close attention to detail and got in areas that were hard to get. Even helped bring my trash back in. Excellent service!
They do an incredible job every time! There guys show up on time are super polite, friendly, and respectful!
Mason did an excellent job! Thank you!
Professional and quality service, as always
Firehouse pest has been great when addressing all of our insect concerns. Manny is great and very thorough at every visit. He always let's me know when he arrives so I'm not surprised by the person in my back yard and when he leaves. You won't be disappointed with his customer service. I'm always happy to see him.
Did a great job! We have used them for close to seven years and have been very happy with the service!
Riley was great he is very knowledgeable and answered the questions I had. Highly recommend Firehouse Pest!!
Great, informative and very thorough. Cost was paid through escrow.
Spoke to me for 10 minutes and listened to my issues Arranged to come and address issues the very same day Super polite
I had an above average visit today with Stephen . Incredible communication very thorough explanation walk-through of what was happening, what will happen in the future etc. I feel very confident that my home will be very protected.
Chris was efficient, thorough, and professional. Chris was on time. He was communicative, friendly, positive, and polite. He followed our directions and preferences in our in house pest control service, as well as outside. A very thorough service call.
Manny is always very polite. Does a really thorough job. I'm liking Firehouse pest control so far.
Chris was my technician and he was very responsive to my issues. He was not dismissive but confirmed he’d be spraying to rid my yard of harmful pests that would normally make to the inside. I have nothing but positive things to say about Firehouse Peat Control. I love having peace of mind that my home is free of unwelcomed guests, well critters that is.
Manny was great! He texted me to let me know of his arrival. He was thorough and explained all that he did. To top it off, he was a nice guy! 😁
I am very pleased with the service I receive. They are very professional in their attire, not sloppy. I like the texts letting me know they are on the way and when they are done. They are on time. I like that they are so friendly and make me feel at ease. They are thorough and efficient.
Manny does a wonderful job and is so friendly! Always happy with his work.
Stephen was quick, very thorough, and cordial. Terrific service. Thank you!
Chris was my tech and did a fantastic job. He noticed some ant hills forming and was able to take care of it before it could become a problem. Nice to have someone so knowledgeable taking care of my home. Highly recommend!
So nice to have someone listen to me and take their time rather than rush through and do a sloppy job.
Rley and the whole team have been great so far.
Mason always takes care of our home. He always asks if we need anything else.
Great Services! Dedicated, responsive Team! Highly recommend this local Gilbert Team! Stephen did a great job!
Firehouse Pest Control is the best! Got our scorpion problem under control and are very respectful of pets and property.
Spencer was very nice, courteous and professional.
Alyse did a great job recently servicing the outside of our home. She was very thorough.
Riley, the tech, is very polite and professional. He did his job very well and explained to us the service he will be doing. It was also kind of him to follow-up regarding our issues with bugs a few months ago.
Alyse was prompt, communicative, and did a great job with out pest control service.
Love Chris!! He’s so knowledgeable and I love how he checks in with us before he starts the service in case we have any specific questions or concerns. Great customer Service!!!!!
Chris was very friendly and did a great job taking care of everything.
Fast and polite. Good communication.
Firehouse Pest Control has great communication and professionalism. They are super courteous and are always checking in with me to see if I need anything else or have any areas of concern. Colten took extra care to spray our garage as well while we had the door open rather than just the outside.
Awesome. Zero bugs.
We have been using Firehouse at both of our homes for almost 2 years they are great! Always comminate well and do an awesome job while onsite.
She was such a nice lady and had no problems with everything we talked about and advise me what to do for my crickets
Riley does a fantastic job with our monthly pest service. He's timely, courteous and respectful of our home. To top it all off our home hasn't had any unwanted critters since we started with Firehouse.
Manny with Firehouse Pest came over this morning and was amazing. He answered all questions we had for our new house and was super quick and efficient. Firehouse Pest has taken care of me for the past couple years and has never let me down!
Michael did a great job. He explained the process, what chemicals he would use and what to do if I saw any issues.
I had Firehouse Pest come out and the worker was wonderful. Very knowledgeable and helpful to the spraying and he also was very kind!
They were very respectful and patient. Explained everything clearly.
Always Does Outstanding Job! Came back 2day 2 do additional spray. GREAT JOB!!!
Great service! Quick and friendly
Manny is awesome and always listen to our concerns and give us the best course of action. Great job Manny and Firehouse
Jeff did a good job, it was quick and easy, also was mindful about wearing booties in the house when requested
LOL hoping today is the first start of a wonderful relationship. I was looking for a new exterminator, happen to come across Firehouse Pest on my Face Book page. I checked out the website and called to set up an interview with them. Drew D. came to my house, very put together, friendly and informative about the…
Great service, friendly and thorough.
Manny was friendly and focused and did a great job!
Firehouse Team was prompt and professional. Great coordination for appointments. Technician took the time to listen to our issues and explained the work he will accomplishing. Always ask if there are any points needing attention and if so completes the need application. And he always let you know when the applications are complete. Veteran owned!
Chris was great!
Firehouse is awesome! Switched over to them a few months ago and have been over the top satisfied. Techs text as they get close to your house and they are in and out quickly. I have been extremely impressed with this company and it's employees and they seal the deal by donating money to some fantastic charities!
On time and thorough job.
Great pest control service and tech Jonah.
Always on time and does great work! Works Around our pond and tortoise area. Would highly recommend.😊
We love firehouse and Cullen we never have anymore bugs since being with them and definitely no more scorpions
Jonah serviced our home today and was amazing! We had a big scorpion problem in our new home but since we started our service with firehouse pest control we haven’t seen a single one!
Great company with excellent employees and service. Jeff came out to do our initial inspection and install mosquito traps. He was very kind and professional. I would recommend firehouse for all of your pest control needs!
Manny is always professional and very kind. He explains to me every step that he is taking and what the treatment is and it makes me feel so comfortable, especially with kids and animals in the house!
Always a great experience with firehouse pest control. Highly recommended
Everyone at Firehouse is like family to me. Very clear they have genuine core values and leadership from the top down and it shows when they come to your home.
Impressed and appreciative of Cullen and all the techs at Firehouse. I consistently receive communication as reminder of my appointment the day before and on the day of , ETA provided is always met. Once here, Cullen checked in, asked how things are going, confirmed where I wanted him to spray and off he went…
Was quite, fast and friendly. Did a great job
Jeffrey is a true professional who handles interactions with care and compassion, particularly charming puppy Oreo✨🐾
Very friendly with a quick yet effective spray. Asked about any issues I had and respected my home.
Jonah was helpful and nice. Firehouse Pest Control always has the best customer service!! Praying God will allow them to continue to thrive and that their business will continue to grow, In Jesus Name Amen 🙏 🙌
Firehouse has been our go-to for a couple years and we have always had a great experience and they have taken care of our scorpion problems! Reliable, good communication and quality work. Our latest tech Jeffery was great.
Riley was very professional and thorough in servicing my home. I highly recommend Firehouse Pest Control.
These guys are awesome They have integrity and do an amazing job They are the best at communicating with there customers Great family owned company
Firehouse is amazing! Very responsive quick to come out! Would highly recommend! Typically Jonah is our tech and he is the best! Always looks happy, very thorough, and always makes sure to ask questions and make sure we are taken care of!
Great service, great guys and better prices. Showed up on time with a pre text. Did what was expected. Came back with even better service
Firehouse team did great job! You can trust them, they always on time, effective and nice! They have been taking care of my home for years. Highly recommended!
Signed a year contract with them for monthlyservice, but they ended up comingevery 2 weeks with NO EXTRA CHARGES!. It took a couple months, but they totally got rid of my scorpion problem! They would come out immediately when I had any bugs! GREAT company! Owner called multiple times to make sure all was good. I…
We moved into our home 5 years ago and our backyard was infested with scorpions! They were everywhere, even crawling on our pool deck and rock slide. We initially used another company but still continued to have issues with scorpions. Firehouse Pest Control Services was recommended by a friend so we gave them a…
We are very pleased with Firehouse Pest Control, they are always very prompt. Chris was kind, efficient and very attentive. He was very sure to cover everything and check with us. Thank you very much! Highly recommend !!
When your hire pest or other home maintenance companies, most do not show up on time, they are unresponsive to calls and texts but the opposite is true of Firehouse Pest Control! They communicate more than most companies, text when you can expect to see them at your home with a time window, follow up text to make…
Very professional. Very affordable. Very flexible! They service several of our vacation homes and long term rentals. They are always available to assist with last minutes issues. I Highly recommend Firehouse Pest Control!
Drew was wonderful, friendly and very helpful. He explain all the procedures for inside and outside the house. Listen to my bug concern and treated all the locations. Great job.
When we moved into our new home, we were able to immediately have Firehouse Pest Control come out and start services. They were so accommodating to our schedule, on time and communicated every time they sprayed. We have been very impressed by the services and highly recommend Firehouse Pest.
I called FireHouse pets control as a new customer with a few concerns and they sent an exterminator out within two hours. Not only was Micheal very nice but he was well educated in the product he was using. He educated me and reassured that my dogs would be ok with the products as well. Micheal had excellent…
Andrew came out to treat our house and he was very professional, listened to what my concerns were and then got to work! The office was easy to work with for scheduling as well!
Andrew with Firehouse Pest Control took his time and made sure to cover all of our concerns. We’ve been having a scorpion problem and he took some extra steps to help get it under control and hopefully gone for good.
Always a great experience with Firehouse. They are quick and efficient, and most importantly got rid of all the ants from my retail space. Thanks Team!
As the weather warms up, we realized it's that time of year to hire a pest control company before the creepy crawlies take over. We noticed everyone on Go Gilbert was recommending Firehouse Pest Control. We called around and got estimates from several companies. Not only was Firehouse the best deal, they had…
Firehouse pest control was immediately responsive, professional and friendly when they arrived and communicated well throughout the whole process. They are a great company to work with
The tech was Very professional, showed up in his nice logo polo and explained everything he was doing throughly. Nice young man!
Andrew was attentive to the pest concerns I mentioned this month. He also asked about previous ant concerns. I appreciated his early arrival and communication. Thank you!
Jonah was very professional and had a keen attention to detail. Walked property as well checked every spot for webs. This company has been nothing but professional and kind and always responds right away.
Always on time. Professional.
Andrew, the Tech that has come a few times now is amazing, thorough but quick, knowledgeable and very friendly. Keep up the good work guys.
I used a Firehouse Pest Control recently for bee removal. They did a such an excellent job that I became a customer for regular pest control services. Andrew was my service tech for pest control and he did an amazing job. He had excellent communication before arriving and after completion. Thanks Firehouse and Andrew!
Andrew did a great job . I appreciate his advanced notice, professional communication and thorough pest control service. Thanks !
Very professional courteous nothing great communications regarding appointments and arrival time.
Firehouse Pest Control does an amazing job of protecting my home from unwanted visitors! I have a hectic work schedule and they are always so accommodating to work with appointment days and times! Their guys are always friendly and never hesitate to answer any of my questions!
Great team, communication was top notch. Texted me with time of arrival and at the end of service also received a message letting me know everything they did at my property. Would recommend!
I have been using Firehouse Pest Control for right around four months now. They always go that extra step in making sure my entire property is taken care of. They always give me a heads up on when they will be stopping by and are always on time. Living in Arizona, I have used many pest control companies and Firehouse Pest Control steps out among the all.
This is a fantastic pest control company, the technicians are prompt, friendly and very knowledgeable. Their mission of supporting first responders and armed forces only adds to the quality and integrity of this company. I live in a new build and I have no more spiders or scorpions! Very happy with Firehouse pest services.
They are attentive, professional, and do a very thorough job spraying for pests around my home. We never see scorpions any more! I definitely recommend them.
Colten does an excellent job on communication and answered all my question's. I loved that we had a few follow ups after our appointment. Firehouse is our new Pest Control company! Thank you!
I am extremely satisfied with the service Firehouse provides to keep my home safe from pests. They are very responsive to phone calls, emails and texts, and I appreciate the on time appointments. Riley has been great and answers all my questions. Having confidence in a company like this is very important to me and my family.
We have 7 business properties that they take care of for us and we are very happy with the service!
I have been using them for about 3 years and i love them. I would highly recommend them
Any additional issues, these guys take care of them no questions asked.. give them a try, you’ll be happy!
This team is now my routine service provider, and they are the most professional, fairly priced, service oriented, thorough extermination company I’ve ever used. Highly recommend!
Michael is very professional and good customer service
On time, excellent and professional service. This was our initial service and so far so good!
I will only use Firehouse for my bug extermination needs!! They come every three months for preventative treatment and I rarely see any bugs in/near my house. The technicians have always been profession, kind, on time, and very thorough. When I call I always get a response and they are able to schedule me quickly…
This company is AMAZING! As a new Arizona resident, I was nervous about scorpions and spiders. Thanks to Firehouse Pest Control, our home remains pest-free! They're very responsive and they listen to their customer's concerns. Thank you, Firehouse!
Firehouse pest has provided excellent service to my home. I used to have problems with scorpions but no more! They understand my concerns about my dog and the birds I feed in the backyard! Michael is very polite and professional! He even carried in my heavy water bottles from the front yard! Thank you!!
Finally a pest control service that is quality! Scheduling was super easy. They were able to get me immediately in. I love that they give you an exact ETA of their arrival so you can plan your day accordingly & they are NOT late. Employees are very communicative, friendly, patient, and professional. They took the…
Sometimes the simplest things in life and business like being professional, courteous, and showing up on time are overlooked these days. Not by Firehouse! These guys get it! And they do a great job inside and outside as well. They offer customized solutions to meet your needs rather than some 1 size fits all…
I met the owner Colton in my own neighborhood and found out he offered a wide range of pest control services. I loved the small local company vibe and honesty from them. I have recommended them to multiple customers of mine and they have had nothing but good things to say about them as well. The job just gets done…
We’ve been using Firehouse since September 2021 and highly recommend them! Both Michael and Riley are friendly, efficient and always on time! I love that they communicate exactly when they will arrive at your home and text you when they are on the way, it’s awesome! We needed them to come back because we found two…
What a fantastic company. Super easy to work with and great communication. We had a series of emergencies pop up and had to reschedule multiple times. Each and every time they were friendly and accommodating even with our short notice. Excellent organization here.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 181 | $58–$116 |
| Home inspection | 101 | $63–$171 |
| Termite extermination | 98 | $214–$426 |
| General pest inspection | 67 | $56–$116 |
| Spider extermination | 64 | $65–$146 |
| Ant extermination | 60 | $71–$186 |
| Cockroach extermination | 37 | $90–$282 |
| Hornet & wasp extermination | 25 | $61–$246 |
