How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%64+9.6Craft & service 20%29+5.8Value 10%91+9.1Momentum 8%22+1.8Track record 7%56+3.9Accountability 5%56+2.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREFirehouse Pest Control Services
Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 1,313 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: momentum.
Reviews for your job
Customers hired Firehouse Pest Control Services for 8 kinds of job.
Firehouse Pest Control Services for general pest inspection
Clear ✕All 67 Google reviews tagged “General pest inspection” · showing 60
Outstanding service since day one! Every Firehouse employee has consistently been polite and helpful. Just added weed prevention and am thrilled !
Chris from firehouse pest control is fantastic Always punctual, polite, courteous and thorough Listens to any new needs or worries we have and explains his treatments thourougly We happily recommend firehouse pest control
Thanks for a good job Matthew. I appreciate you getting all the cobwebs and inside our garage.
Riley was great he is very knowledgeable and answered the questions I had. Highly recommend Firehouse Pest!!
I am very pleased with the service I receive. They are very professional in their attire, not sloppy. I like the texts letting me know they are on the way and when they are done. They are on time. I like that they are so friendly and make me feel at ease. They are thorough and efficient.
Firehouse Pest always delivers. They are flexible and thoughtful. Firehouse Pest is the way to go for all your extermination needs.
Firehouse is awesome! Switched over to them a few months ago and have been over the top satisfied. Techs text as they get close to your house and they are in and out quickly. I have been extremely impressed with this company and it's employees and they seal the deal by donating money to some fantastic charities!
Always on time, very thorough. This is the first time that we have worked with Jeff. Very conscientious, very knowledgeable. Being new, Jeff asked all the right questions, about our pets, any problems we are having either inside or outside with insects. Jeff did an outstanding job.
Always super helpful and friendly!
Firehouse post control knows what customer service is all about. Riley communicated when he was going to arrive, he was friendly, professional and explained exactly what they would be doing to ensure that the house is pest free.
Jonah was helpful and nice. Firehouse Pest Control always has the best customer service!! Praying God will allow them to continue to thrive and that their business will continue to grow, In Jesus Name Amen 🙏 🙌
Firehouse has been our go-to for a couple years and we have always had a great experience and they have taken care of our scorpion problems! Reliable, good communication and quality work. Our latest tech Jeffery was great.
Fantastic customer service, professional and friendly!
Scheduling with Firehouse was easy. Communication related to the service was great. The tech, Manny, was kind and professional.
5 stars every single time!!! Always going the extra mile to make sure all areas are covered.
Chris is thorough and quick. Always there when needed.
These guys are awesome They have integrity and do an amazing job They are the best at communicating with there customers Great family owned company
Firehouse is amazing! Very responsive quick to come out! Would highly recommend! Typically Jonah is our tech and he is the best! Always looks happy, very thorough, and always makes sure to ask questions and make sure we are taken care of!
First time manny has been to our home and he was very nice and polite. Very good customer service.
Firehouse team did great job! You can trust them, they always on time, effective and nice! They have been taking care of my home for years. Highly recommended!
Chris was fast and courteous. He did a good job.
We are very pleased with Firehouse Pest Control, they are always very prompt. Chris was kind, efficient and very attentive. He was very sure to cover everything and check with us. Thank you very much! Highly recommend !!
When your hire pest or other home maintenance companies, most do not show up on time, they are unresponsive to calls and texts but the opposite is true of Firehouse Pest Control! They communicate more than most companies, text when you can expect to see them at your home with a time window, follow up text to make…
Excellent service always on time & so professional!! Jonah is fabulous always takes time to ask questions on if we need anything. We love this company, best in the business Thank you Jonah & Firehouse!!
Drew was wonderful, friendly and very helpful. He explain all the procedures for inside and outside the house. Listen to my bug concern and treated all the locations. Great job.
I truly appreciated how responsive and transparent this company is. I didn’t have to wait around all day for a tech to show up, I knew exactly when they were coming (through their alert messages) and they showed up exactly on time! Friendly and trustworthy staff as well. Drew showed up, heard my attention points and…
Very thorough in her work. Great communication too.
Firehouse is awesome. They are super responsive, helpful and try their best to accommodate service asap. Always a great experience. Highly recommend.
Riley did a great job and i would highly recommend him. Definitely went above and beyond to service our home as I forgot about the appointment today. Thank you so much!!!
Andrew came out to treat our house and he was very professional, listened to what my concerns were and then got to work! The office was easy to work with for scheduling as well!
Andrew with Firehouse Pest Control took his time and made sure to cover all of our concerns. We’ve been having a scorpion problem and he took some extra steps to help get it under control and hopefully gone for good.
Andrew is my technician and he always does an awesome job! I don’t have any issues with unwanted creatures :) He is respectful and courteous and does a thorough job. I have two dogs and he always makes sure the door latches in the backyard when he leaves. I would highly recommend Firehouse and especially Andrew.
The pest control company with integrity! The entire staff is prompt, professional, and very helpful. So glad I found them and they are now my go-to for anything pest.
Andrew delivered great service!!!
This is the second time I have used their service. The review I left last year still applies. "They are professional, on time and their price is fair. Michael gave me some great information I'll be able to use in the future and he was a pleasure to work with. If you need help with pest inside or outside your house, don't hesitate, call them."
Thank you for such great communication and service today, Andrew! In addition to the awesome job they do keeping our house free from pests and scorpions, Firehouse does customer service exactly right. They communicate consistently (including great text-based notifications the day before service and a heads up when…
Jonah was very professional and had a keen attention to detail. Walked property as well checked every spot for webs. This company has been nothing but professional and kind and always responds right away.
Always on time. Professional.
Firehouse was highly recommended but I was too worried about having to switch to another Pest Control Service. Finally, we were fed up and made the switch. Wow, am I glad we did!!!! Since switching over we've seen less indoor pests and less mosquitos. We previously had a huge ongoing issue with Wasps. We explained…
These guys are the best! I couldn’t recommend them more highly! Very professional and willing to work with homeowners!
Great team, communication was top notch. Texted me with time of arrival and at the end of service also received a message letting me know everything they did at my property. Would recommend!
This is a fantastic pest control company, the technicians are prompt, friendly and very knowledgeable. Their mission of supporting first responders and armed forces only adds to the quality and integrity of this company. I live in a new build and I have no more spiders or scorpions! Very happy with Firehouse pest services.
They are attentive, professional, and do a very thorough job spraying for pests around my home. We never see scorpions any more! I definitely recommend them.
We have 7 business properties that they take care of for us and we are very happy with the service!
I’ve had such an incredible experience with Firehouse Pest Control! I had a really bad scorpion issue that was not getting solved with a different pest control company I was using. I decided to try someone else and had Firehouse Pest Control come out and it’s been a game changer! Michael was extremely thorough. I…
I have been using them for about 3 years and i love them. I would highly recommend them
Michael is very professional and good customer service
On time, excellent and professional service. This was our initial service and so far so good!
This company is AMAZING! As a new Arizona resident, I was nervous about scorpions and spiders. Thanks to Firehouse Pest Control, our home remains pest-free! They're very responsive and they listen to their customer's concerns. Thank you, Firehouse!
Sometimes the simplest things in life and business like being professional, courteous, and showing up on time are overlooked these days. Not by Firehouse! These guys get it! And they do a great job inside and outside as well. They offer customized solutions to meet your needs rather than some 1 size fits all…
We’ve been using Firehouse since September 2021 and highly recommend them! Both Michael and Riley are friendly, efficient and always on time! I love that they communicate exactly when they will arrive at your home and text you when they are on the way, it’s awesome! We needed them to come back because we found two…
Colten and his crew are spot on. We’ve been using Firehouse for close to a year now and anytime I have questions or concerns I feel I am listened too. They’re prompt, professional, and knowledgeable. We live on a golf course and definitely appreciate that we don’t have to be inundated with all the creepy crawlies that come with it. Thanks guys!
Spoke with Colton initially who was prompt and very informative. Broke the process down nicely. Michael arrived early on scene for our appt. Highly professional, friendly and did a great job. Made us feel at ease too as we have a dog and two cats. Great to keep it local and placing trust in Fire House Cheers Shelley and Mark
Very communicative, friendly, and concerned about the health of my dogs. Michael worked quickly and explained what was done and what to expect. They will come back if you have any issues (we have not had any thankfully). We have been sprayed twice now and there are no more crickets or cockroaches! Highly recommend!
Michael was on time, friendly and efficient! No need to doubt their service as they were responsive and considerate to what I needed done which was a speedy general spray for precaution against future insect happenings. Affordable too! Thank you Firehouse Pest Control!
Great company! Thorough and explained everything, friendly and honest. I love that some if their profit goes to our fire fighters and police💙♥️
Great business ! I recommend this to all my friends and family! It’s a Taylor made service to the home - the very best in the state.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 181 | $61–$119 |
| Home inspection | 101 | $63–$176 |
| Termite extermination | 98 | $214–$426 |
| General pest inspection | 67 | $56–$116 |
| Spider extermination | 64 | $63–$151 |
| Ant extermination | 60 | $71–$187 |
| Cockroach extermination | 37 | $76–$282 |
| Hornet & wasp extermination | 25 | $58–$282 |
