ROOFING CONTRACTORS · DALLAS, TX
Firehouse Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%41+17.9Reliability 19%24+4.5Value 13%80+10Momentum 10%25+2.5Track record 9%36+3.2Accountability 6%34+2.1Experts Score= 40Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Firehouse Roofing

Better than 27% of roofing contractors · #51 of 70

5.0★395 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Laura · 5 days ago

Heberto first of all kind. When he asked, and then told me what he would do, he listened and explained very clearly what was needed. He did exactly what I asked for. Thankful for a very professional young man.

Paid $1–5,000Great priceRoof inspection
★★★★★ oguhsevein · 3 weeks ago

Will was excellent. He listened to my wants and took the time to explain everything to me that was an issue with my roof. I will be calling on him to execute the necessary repair I need on my roof. He also installed a solar attic fan for me and did flawless work. I highly recommend Firehouse for roof work!

Paid $1–5,000Reasonable priceService not listed
★★★★★ noor · 3 weeks ago

Brandon came out to seal our HVAC system last week and did an amazing job! He was very friendly, professional, and did great-quality work. We had a great experience and would highly recommend him and his team!

Paid $1–5,000Great priceSkylight repairGutter installationRoof repair
★★★★★ Clarissa · 3 weeks ago

Firehouse came out a few days ago to make sure my mom's water heater wouldn't leak. Brandon Castaneda showed us what he did and walked us through the process. Everything looked good as new when he was finished. Really happy with the work.

Paid $1–5,000Reasonable priceRoof inspection
★★★★ Jawahar · a month ago

Brandon did a great job installing the solar attic fan. He explained everything about the product and was patient answering my questions while showing me the installation from inside the attic. He was also very friendly and courteous.

Paid $1–5,000Reasonable priceService not listed
★★★★★ Bill · a month ago

Will was great with my semi annual roof assessment. He provided video of the overall roof condition plus a few areas outside warranty that possibly needed to be addressed in the future. Would be glad to work with Will in the future.

Paid $1–5,000Reasonable priceRoof inspection

vs category

Blue = Firehouse, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (70 reviews)2024-Q2: 5.00★ (26 reviews)2024-Q3: 5.00★ (10 reviews)2024-Q4: 5.00★ (20 reviews)2025-Q1: 5.00★ (7 reviews)2025-Q2: 4.83★ (23 reviews)2025-Q3: 4.75★ (12 reviews)2025-Q4: 4.92★ (12 reviews)2026-Q1: 5.00★ (13 reviews)2026-Q2: 5.00★ (35 reviews)2026-Q3: 4.87★ (67 reviews)2026-Q4: 5.00★ (17 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.7k-84% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 52%Reasonable 38%Overpriced 0%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%41+17.9Reliability 19%24+4.5Value 13%80+10Momentum 10%25+2.5Track record 9%36+3.2Accountability 6%34+2.1Experts Score= 40Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
24
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
80
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
25
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
36
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

Compare with