ROOFING CONTRACTORS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%41+17.9Reliability 19%24+4.5Value 13%80+10Momentum 10%25+2.5Track record 9%36+3.2Accountability 6%34+2.1Experts Score= 40Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%41+17.9Reliability 19%24+4.5Value 13%80+10Momentum 10%25+2.5Track record 9%36+3.2Accountability 6%34+2.1Experts Score= 40Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCOREFirehouse Roofing
Better than 27% of roofing contractors · #51 of 70
5.0★395 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Firehouse Roofing for roof damage repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$12,000–14,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.7k
All 2 Google reviews tagged “Roof damage repair”
JenniferLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Leon with Firehouse Roofing, was the site manager for my roof repair. Leon clearly communicated and explained my roof replacement process, and timeline for repairs. They started right on time, 0615 as expected! The crew did fantastic and were respectful of the home. Leon address concerns and provided updates through…
Roof inspectionRoof repairRoof installation
Cary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Excellent service, attention to detail, and customer satisfaction. Robert and Leon were friendly, professional, and very helpful. Definitely recommend Firehouse Roofing!
Paid $12,000–14,000Reasonable priceRoof inspectionRoof installationRoof damage repair
vs category
Blue = Firehouse, grey = roofing contractors average
Rating over time
Price
$1.7k-84% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 52%Reasonable 38%Overpriced 0%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%41+17.9Reliability 19%24+4.5Value 13%80+10Momentum 10%25+2.5Track record 9%36+3.2Accountability 6%34+2.1Experts Score= 40Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
24
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
80
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
25
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
36
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
