Firestone Complete Auto Care
Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.6★ from 570 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for tires
Clear ✕All 99 Google reviews tagged “Tires” · showing 80
The guys at Firestone had a great attitude and were very accommodating with us today. They were able to repair our busted tire in about an hour on a very busy day. 10/10 service and business!
Very helpful techs and great service throughout.
They were so quick, friendly, & helpful! I came in to get my tire pressure checked and they ended up finding a leak and replacing the tire in less than 20 minutes. i’ll be back for future auto needs!
They were great. The only place that had my tire in stock on a Sunday. Logan was extremely helpful and friendly. I had a flat and he was extremely quick so I could get back to my car.
Logan was super helpful and friendly. The staff is patient and works hard.
They were very understanding and knowledgeable!!
Super nice and helpful staff. Logan went above and beyond to help my family yesterday. Our stroller had a flat tire and he saved the day. 10 stars!
So close to work and home. Dropped my car off today. Went to work and they got it done same day. Quick friendly service. Always bring my work car here. Thanks!
Wonderful! Had low tire pressure, pulled up and they immediately took care of it free of charge, I was on my way in under 5 minutes
Very fast service, friendly, and affordable. They repaired my flat tire in just a few hours and I picked it up same-day.
I have been to firestone for several years, I’m always happy with their services! Very nice staff as well.
All the staff are friendly. These folks are definitely trustworthy!
Logan and Sam helped me and were very helpful answered all my questions
Logan patched my tire today. He was very quick and efficient. He also was very kind when I walked in and made the process really easy. Would highly recommend!!
Quick service kind service. Very pleased to have work done here.
Quick service, employees were very friendly
Very nice service! Quick and reliable. Fixed my tire after going to a different place and having the same issue!
Great experience!
Had a screw in my tire and they were able to get it fixed same day in a timely manner! Love Firestone!
Great service and great spot in Chattanooga!
We were heading back home to Florida and discovered a nail in our tire. Logan and Brian did an excellent job taking care of our tire and also went above and beyond by checking everything else for us. We would highly recommend having your vehicle serviced at this Firestone complete auto care.
I highly recommend Firestone. This is the 2nd day in a row they helped me out of a jam. I was driving down the highway and my steering when started violently shaking. Fortunately I was close to Firestone. Turns out I needed new front tires. They were so kind and generous so squeeze me in.
Excellent service. Super friendly staff at the Chattanooga location. Was here for work from Florida and they were able to get my tire changed in a couple hours to make sure I was able to safely travel home. Would highly, highly recommend.
I had a flat tire, they were slammed but pit on my spare really quickly ! Great service
Staff was very friendly and took care of my tire repair in less than an hour!
I highly recommend Carson! He is extremely knowledgeable when it comes to cars and always goes above and beyond to help. Anytime I’ve had questions or issues, Carson has been able to explain everything clearly and point me in the right direction. He’s honest, helpful, and truly knows what he’s doing. If you have…
Everyone person was timely amd efficient. I appreciate their fast service.
I always come to Firestone on Market Street for most car needs, but especially any tire issues. You can't beat the service and quality and Firestone boss... Logan rocks!!!
Logan and this team at Firestone did a great job helping me out! Great customer service!
Firestone was great. Called after work because I had a flat tire and they were quick to assist me. The experience was top notch. The store was clean as well. I can tell they care about the work they do and their customers. Coming back with my Lexus to get it checked out!
Jacques was an amazing tech. Deserves a raise for his expertise and amazing time management skills. Max at the front desk was very kind and got me in and out in a jiffy. Will definitely come back.
These guys are great! We had a cut in the side of my tire. No one else carried my size tire except Firestone. They were very helpful, and professional and thankfully got us back on the road within 30 minutes. Thank you!!!
I’ve been coming to the broad st. Firestone for years for my oil changes and new tires. Always good service!
Came in for 2 new tires no appointment, was out within an hour. Great service!
They got me right in, took care of my issue and got me on my way!
Needed air in my tires and Max couldn’t have been more helpful. I’ll be back to buy tires in a few months!
Great service and fantastic customer service
The staff was super friendly and attentive. Best tire shop to go to!
Excellent service
I value quality and safety. I trust yall and I always give yall cudoes and recommendations! Yall are great! I will not take my Kia to any other repair shop. I am very satisfied! Thanks! Evelyn M
They were so very helpful in my time of need. Had a blowout on the interstate had to have my car towed and they had it all fixed up the next morning. Thank you so much for taking good care of my car and making it so easy for me.
In and out in no time. Very friendly service and were able to plug my tire for a reasonable price
Tyson and Logan were phenomenal. The service was excellent. They took care of my tire problem quickly and they were very kind and professional. Thanks so much!
Excellent service, personal care and due diligence on my car. Helped out with discounts and educated me on the process. Five stars!
Very helpful.
Was very easy to schedule, informative, and reasonably priced. Would like to see the approx. prices listed in the email/suggestions
Just super easy, they always give a good price, are always efficient and give me peace of mind whenever my car comes here. I work in hospitality and if anything goes wrong, I send people here.
Great team, explained everything thoroughly and got me taken care of quickly despite some confusing communication at the start lol
Great service!
Went to have a tire under warranty replaced. Unusual size tire had to be ordered. Though the staffing was short and the delivery truck late, I left within an hour. Staff are always polite and professional at downtown location. Always get the road hazard warranty- it saves
Service is great always get me taken care of.
Everyone was very nice & helped me with replacing a part for my car. I had an appointment & was in & out under 1.5 hours. Definitely recommend this location!
Was in and out in 30 min!
Friendly and knowledgeable as always!!
Mitch was amazing . Totally recommend him and his team. Knowledgeable,friendly , no pressure and explained all facets of the process and what we needed. Will definitely recommend to all my friends and family.
Mitch was absolutely fantastic. Got the work done well and quickly.
Pulled in for an air top off in tires, James noticed a nail in my passenger rear and told me if I went inside they could take care of it quickly with a patch at a reasonable price. When I went inside, Mitch was super kind and got me right in, I may have waited 10 minutes overall for the service, and that was with…
Firestone has always been professional and easy to deal with. The work has consistently been done right, and I’ve never had to bring my vehicle back because of an issue. It’s hard to find dependable service these days, but they’ve always taken good care of me.
The guys here are awesome. I like to come here when I want work done right. I've come here for years. They are friendly, knowledgeable, and efficient. They give recommendations without pressure and offer honest advice on what work is needed and when. The only negative is the parking lot is small. But no worries.…
What a God thing Max and his crew were to us! Our tire picked up a nail and he got us in right away and saved our vacation. I’m so grateful!!!!
Had 2 replacements done here (valve stem and battery) in the past year, and each time the employees were friendly and the job was done quick!
Came in five minutes before closing with a flat tire while traveling. They stayed to repair it for me! Top-notch customer service!
Most untrustworthy car repair group I have dealt with.
Very thankful that they were open on Sunday. They repaired my tire with a patch and got me back on the road.
From initial call for a quote to finalizing the sale, Max was awesome. Customer Service was inviting and friendly, very professional and calm. Thank you for getting my car back on the road!
I made an appointment at 10am and didn’t get in until 11:30am just for them to inform me they aren’t even able to repair my tire. I am confused as to why there’s an option to make appointments if they aren’t even able to get me in until an hour and a half later. Horrible. Condescending. And a big waste of time. Would give zero stars if it were an option.
We had a blow out on the interstate. Closest place to get a tire was here. We got 2 new tires, in and out in 30 minutes and super frirndly.
Great service with a friendly and knowledgeable team. Shout out to Max and Tyson. Keep up the good work!
Isaiah was great! He helped us choose the correct tires for my work truck and was very patient. All the guys here have always been very helpful and knowledgeable. We’ve always left happy and felt well taken care of. This is the only place we take all of our vehicles. Thanks, guys!
The team at the Market St Firestone is top notch. They are reliable, honest and trustworthy. I do not take my cars anywhere else.
Came in for tire replacement - reasonable prices and great service!
Desde que llegué a Chattanooga este lugar ha sido mi favorito en cuestiones de cambios de aceite, compra de llantas e inspección de mi motor. Lo que más me agrada de este lugar es su atención y además Isaías su manager atiende en español.
My tire sensors went out , they really did me a favor and squeezed me in right before Christmas and even helped me save on the servicing. Great shop highly recommended
Excellent all around
Excellent experience!
Fantastic, affordable, fast service! Fantastic customer service and very honest people. We couldn't be happier! Plus- military discount!! Thank you for also supporting our troops & veterans!
Waited for HOURS. No water or coffee in the waiting area. The guys working used rough language talking to each other.
No one likes to have to get your car fixed... This shop makes car fixes as painless as possible. The manager has set the culture of the shop as extremely helpful, courteous, efficient, and easy going. They have helped me with everything from quickly executed regular maintenance to "I need this tire fixed now; I'm…
Love this shop. Love the staff. I couldn’t be more thankful. I live thirty minutes away but I still go to this shop cause I know they will take care of me and my jeep!
This store was amazing. We had two flat tires while traveling. They were able to get us back up and running within one hour. Everyone was so caring and professional. Thank you so much for your service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 99 | — |
| Oil change | 24 | — |
| Wheel alignment | 16 | — |
| Brakes | 11 | — |
| Battery | 8 | — |
| Air & cabin filter replacement | 8 | — |
| General repairs | 7 | — |
| Auto engine diagnostic | 7 | — |


