How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for auto engine diagnostic
Clear ✕All 28 Google reviews tagged “Auto engine diagnostic”
Got new tires and a safety inspection on a new-to-me car. Staff & mechanics were friendly, helpful, answered all of my questions, and made honest recommendations without being pushy. Overall great experience & fair pricing. Thanks!
No one wants to get their car worked on, but Chris and Marelyn at Firestone were great. They kept me informed on everything the whole time and made suggestions on recommended services. They made the entire experience easy and made me feel confident I was getting the best service. I will be bringing my car back here when it needs work again.
Javier and Ryan were very helpful and they gave us a discounted discount very professional and polite young men great people
Chris was AMAZING! He took care of what wasn't done and helped me save money. Thank you Chris and Firestone....for being trustworthy nad reliable!!
Elias and his team did a great job on my car. They took my vehicle in without an appointment and started working on it right away. I had multiple questions regarding the vehicle's issue and the price, which was higher than expected. Elias took the time to answer all of them thoroughly and professionally, which I…
absolutely love this location!! i’ve been going here for years and will always go back! they treat me like family here and i always trust that my car will be taken care of! Elias will make sure your car is at 100% and you will have full faith that you’re driving off safely every time. i couldn’t recommend this location more than i do!
Great people Great service!!!
Elias was was very friendly and transparent. He showed be how my car parts that were damaged looked before he started work on it. I highly recommend and I'm glad I took someone's recommendation to come visit
This was my second visit, and I continue to be impressed. Debra is phenomenal—she truly listened to my concerns and made them a priority. I really appreciated the mechanic coming out personally to explain the issues. Debra also took the time to provide a detailed, informative walkthrough of other necessary repairs…
Friendly Staff and Excellent Customer Service!
Stor the manager was great with service. I will surely recommend him.Whoever needs service on their vehicle
Having been using Firestone since I moved to Riverside. Always quick to diagnose my cars issues and repair them. Friendly staff, nice waiting area, and places within walking distance to grab a bite to eat if the repair is going to be awhile.
So happy with the service from this location. They were warm and friendly over the phone. I was pleased with their honesty and fast yet great service. I will be back for sure.
I love working with Elias! He is dependable and very honest! I will always bring both my cars here. - Diane Z
Elias has been taking care of my family and I for several years. I trust him with all my vehicles and I highly recommend you do as well. With love, Jacob O.
Went in for a check engine light on, the team was friendly and professional. Even though it was not good news, they took the time to explain the results so I have an understanding of what needs to be done and the costs. Will be returning for future service needs
Elias the manager always gives my car great care. Debra keeps me up to date on what's going on with my car. Awesome store.
Service was super fast !
Great service!
Awesome customer service. Ellias ensures that as his customer are welcomed and well informed of all the services Firestone has to offer.
I have been going there for years. The staff is always so friendly and helpful.
BEST service I’ve ever gotten. No matter what the problem they’re always honest and find cost friendly prices for things being replaced. I’ve been coming here for years and they always take care of me. Couldn’t ask some more.
Always honest trustworthy service by Elias. been a customer for over 5years.
Came in around 9:30am to get my vehicle checked out because the check engine light came on. Elias helped me and was excellent. He got my car in right away and his technician found the problem right away. They were able to fix it and get it back to me quickly to get back on the road. I like his energy. His customer…
Always helping me keep my car in great shape thank you guys!
Amazing workers, especially Elias and Debra!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
