How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for battery
Clear ✕All 24 Google reviews tagged “Battery” · showing 20
Great place to come too they do a great job with everything they do
No one wants to get their car worked on, but Chris and Marelyn at Firestone were great. They kept me informed on everything the whole time and made suggestions on recommended services. They made the entire experience easy and made me feel confident I was getting the best service. I will be bringing my car back here when it needs work again.
Great customer service! Went in for battery light. They told me it could be the alternator. They gave me an estimate on the alternator. Left my car and about an hour later I got a call saying they tested everything twice and everything checked out to be good. Glad to see there is still some honesty out there! Elias ur the best!
Excellent customer service
Marilyn is professional, friendly, knowledgeable and goes above and beyond for all customers. She treated me incredibly well over the phone and in person. I saw the same for other customers that arrived while I waited for my service to be completed.THANK YOU!!
Elias if of great service and very trust worthy and helpful! Always recommends the best things to do for your car!
Best of the best🥰🙏🏽
Here’s a clean, ready‑to‑post Google review: Elias has taken care of my vehicles for a long time, and I’ve always had a great experience. He never pushes unnecessary upsells—he only recommends what’s truly needed, and the inspection reports always include clear photos to back everything up. I never feel like I’m…
I've been coming to this location since 2007. I always get great results. Great service. The store manager does everything he can to ensure the work is complete and done right.
This was my second visit, and I continue to be impressed. Debra is phenomenal—she truly listened to my concerns and made them a priority. I really appreciated the mechanic coming out personally to explain the issues. Debra also took the time to provide a detailed, informative walkthrough of other necessary repairs…
It’s always a pleasure to get my vehicles fixed here they are personable and give great service. I’ll continually to bring my vehicles here!!
Having been using Firestone since I moved to Riverside. Always quick to diagnose my cars issues and repair them. Friendly staff, nice waiting area, and places within walking distance to grab a bite to eat if the repair is going to be awhile.
Elias the manager always gives my car great care. Debra keeps me up to date on what's going on with my car. Awesome store.
Very good service! A little pricey but the workers were very transparent about what I needed to get done and gave me some deals. They were very welcoming and also finished in a timely manner!
Exceptional and kind service. Went above and beyond to keep me driving safe in a stressful time pinch with a dying car battery
BEST service I’ve ever gotten. No matter what the problem they’re always honest and find cost friendly prices for things being replaced. I’ve been coming here for years and they always take care of me. Couldn’t ask some more.
Very good service, honest and kind people, I been getting al my cars serviced here for years
Elias is always so nice and explains everything. I only come here for car stuff. Fair pricing and the team is always so kind !
Always honest trustworthy service by Elias. been a customer for over 5years.
Debra and Thomas went above and beyond late on a Saturday to take care of my truck, both are very professional.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
