How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for brakes
Clear ✕All 38 Google reviews tagged “Brakes”
10/10 always the best service
No one wants to get their car worked on, but Chris and Marelyn at Firestone were great. They kept me informed on everything the whole time and made suggestions on recommended services. They made the entire experience easy and made me feel confident I was getting the best service. I will be bringing my car back here when it needs work again.
amazing service and people
Awesome customer service , they are friendly and patient with customers.
Great customer service
I’ve been coming here for years I always have good customer service he’ll always offer the discounts and they have good prices on new tires thank you Christopher Kerr
Chris was professional and very caring!
The workers here are amazing, fast and so helpful will be returning forsure!
I was very happy with the service I received here from all the employees.
Firestone in Riverside is always top-notch service. Technicians are friendly and professional. They do a wonderful job on all services needed. Elias is always wonderful to work with.
Came in with an emergency brake situation and they really worked with me
I will have to say I don’t normally leave reviews, but everybody at this facility was extremely friendly. Very honest and respectful I highly recommend.
Elias is always very polite, professional and listens to customers concerns, he is very helpful. I was thoroughly informed of the repairs needed for my brakes. Work was completed timely & it corrected the issue. All staff here are courteous. I always have a positive experience when I come to this shop. I trust their…
Quick friendly service.
Elias was was very friendly and transparent. He showed be how my car parts that were damaged looked before he started work on it. I highly recommend and I'm glad I took someone's recommendation to come visit
Elias and his team have always been professional and efficient. Been taking my vehicle to this location for a long time. Trust and courtesy goes a long way.
Here’s a clean, ready‑to‑post Google review: Elias has taken care of my vehicles for a long time, and I’ve always had a great experience. He never pushes unnecessary upsells—he only recommends what’s truly needed, and the inspection reports always include clear photos to back everything up. I never feel like I’m…
I brought my wife's 2019 Subaru Forester to get a brake job. The price was reasonable so we went ahead and dropped the car off. After the car was inspected we were told the front lower control arms needed to be replaced. We were shown photos and Elias explained the situation in great detail. The job was done in a…
Amazing location with amazing staff! Elias is always so helpful and kind, doesn’t try and add on things you don’t need. Took care of my car like it was his own. fixed our breaks good as new! 10/10 recommend this place
I called with a issue Elias told me to come in and they can fix it. I came in nearly closing, they looked at the vehicle and got it done
I love working with Elias! He is dependable and very honest! I will always bring both my cars here. - Diane Z
Best customer service! I got my brakes replaced without and appointment and Javier made sure to have my car ready the same day! I appreciate the fast service and that they took the time to test drive my car before giving it back to me.
Ryan did a great job fixing my problem. Javi did a fantastic job explaining what I needed done to the car.
BEST service I’ve ever gotten. No matter what the problem they’re always honest and find cost friendly prices for things being replaced. I’ve been coming here for years and they always take care of me. Couldn’t ask some more.
Customer facing team provided exceptional service, and explained options clearly. Check in experience was swift, work was done in a timely manner and of high quality. Highly recommended!!
Very good service, honest and kind people, I been getting al my cars serviced here for years
We have been coming here for over 10 years! Exceptional customer services all the guys are so nice and answer all your questions. They don't pressure you to buy but they will sell you quality tires. Elias is always so friendly. The place is very clean and they work fast.
Elias is always so nice and explains everything. I only come here for car stuff. Fair pricing and the team is always so kind !
Always honest trustworthy service by Elias. been a customer for over 5years.
Went in after the dealer wanted to over charge me. I’m glad I came in to Firestone, not only did they inspect my breaks for free, they let me know I I’m not due for breaks for a while. Service was amazing and got some good laughs in with Deborah. Highly recommend this place for your automotive needs
Debra and the guys were all great, had a very positive and informative visit with them regarding the issues I was experiencing with my vehicle!
Excellent service, greeted all right away with a smile, friendly environment, overall a pleasure!
Amazing workers, especially Elias and Debra!
Absolutely good service 👍🏼 customer for more than 5 years
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
