How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for general repairs
Clear ✕All 27 Google reviews tagged “General repairs”
No one wants to get their car worked on, but Chris and Marelyn at Firestone were great. They kept me informed on everything the whole time and made suggestions on recommended services. They made the entire experience easy and made me feel confident I was getting the best service. I will be bringing my car back here when it needs work again.
Elias is always extremely helpful and down to earth, he also helped me get the best possible pricing for when I got my front bushings replaced and also gave me some helpful recommendations for my car. I always come here whenever I have an issue come up with my car.
I’ve been coming here for years I always have good customer service he’ll always offer the discounts and they have good prices on new tires thank you Christopher Kerr
Quick turn around times and friendly staff
Firestone in Riverside is always top-notch service. Technicians are friendly and professional. They do a wonderful job on all services needed. Elias is always wonderful to work with.
Awesome management. I made a review awhile ago. Still stands true. These people won’t scam you!!! They take care of your car and treat you like family!
I will have to say I don’t normally leave reviews, but everybody at this facility was extremely friendly. Very honest and respectful I highly recommend.
GREAT SERVICE. Friendly staff, reliable pricing, honest. I will definitely come again. The manager through the whole team were very kind and respectful they were also very informative
Debra the manager of the store on Tuesdays and Wednesdays is great worked with us and got us everything we needed would recommend this place 10 out of 10
The persona that helped us we’re knowledgeable and very courteous.
Having been using Firestone since I moved to Riverside. Always quick to diagnose my cars issues and repair them. Friendly staff, nice waiting area, and places within walking distance to grab a bite to eat if the repair is going to be awhile.
Great service. My truck was in and out. Would highly recommend bringing your vehicle here for service.
So happy with the service from this location. They were warm and friendly over the phone. I was pleased with their honesty and fast yet great service. I will be back for sure.
Great customer service. Work done in a reasonable time.
Gus was quick and amazing
Very professional, keep me informed and progress on repair. Work done timely.
You always get a warm greeting and treat like family by Elias. Great customer service and advice for future service. Recommend Riverside Firestone to family and friends
BEST service I’ve ever gotten. No matter what the problem they’re always honest and find cost friendly prices for things being replaced. I’ve been coming here for years and they always take care of me. Couldn’t ask some more.
Great customer service and always providing discounts on prices
Debrah was so helpful and so trustworthy! And thank you Javier for the help when I picked up my car.
Amazing workers, especially Elias and Debra!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
