How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for oil change
Clear ✕All 112 Google reviews tagged “Oil change” · showing 20
Great place to come too they do a great job with everything they do
10/10 always the best service
No one wants to get their car worked on, but Chris and Marelyn at Firestone were great. They kept me informed on everything the whole time and made suggestions on recommended services. They made the entire experience easy and made me feel confident I was getting the best service. I will be bringing my car back here when it needs work again.
Friendly & fast service
Oil change well done at the time has been promised
Fast and friendly service. Thank you!
I had a really good experience at Firestone! Chris was super helpful and nice, and made sure everything went smoothly. He explained everything and made the whole process easy. I really appreciate the great customer service and how welcoming everyone was. Definitely recommend coming here, and thank you Chris for the help! 😊
Attention was wonderful
Always good customer service and makes sure my maintenance is up to date.
Awesome customer service , they are friendly and patient with customers.
Always come to this location and they always have amazing customer service. Walkin oil change today with no wait.
Great customer service
Chris was very helpful and polite…… great customer service as usual
Chris was professional and attentive. He kept me updated with the progress of my car work being done.
Javier was very kind and informative during the entire process, I highly recommend! Very friendly staff who get the job done
Great Honest Service!!! I highly recommend coming here. I was very pleased with the professionalism of all the staff, they keep you in the loop throughout the service. I will now be coming here for my routine oil changes as well. I am One Happy Customer 😁
I’ve been coming here for years I always have good customer service he’ll always offer the discounts and they have good prices on new tires thank you Christopher Kerr
Been coming to Firestone for over 10 years. Great people and great service
Very quick and friendly service. The advisors were extremely helpful and quick.
Great communication and customer service!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
