How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for tires
Clear ✕All 181 Google reviews tagged “Tires” · showing 40
Elias and Marelyn were so great and took care of me in 2 hours. Chris also got me checked in over the phone, wonderful customer service! Got four new wheels and alignment, so happy with the job they did!
Got new tires and a safety inspection on a new-to-me car. Staff & mechanics were friendly, helpful, answered all of my questions, and made honest recommendations without being pushy. Overall great experience & fair pricing. Thanks!
10/10 always the best service
Made an appointment for a new tire and they straight to work and got me out of there quick thank you
Extremely helpful, Great service, & quick. In & out within 1 hr!
Elias is always helpful when we have any type of problem. He’s always good to work with and helps us out.
Fast and friendly service. Thank you!
Guys are friendly, quick and easy. My go to spot now.
Chris handled everything smoothly and communicated everything extensively. Great service, I love this location!
Always felt like they were here to help. Nice and clear about options
Elias was super helpful ! Great customer service ! The car was done when he said it was gonna be done
Excellent service, Christopher was the friendliest to deal with and very informative. Thanks for all the help and deals
Always take great care of me!!!! Its been my go to shop for about 9+ years now
My dude was awesome. Please come by
Such a good experience! Sales specialist Marelyn helped us understand deeply what was needed!! 100% recommend!!
amazing service and people
I’ve been here multiple times. For a couple of years now. The service is great and the staff are very trust worthy. I recommend this place to my friends and family all the time.
They were really awesome! Came in close to closing time but they still took me in and swapped all 4 of my tires.
Chris & the whole staff was so helpful in getting me the best price for my new tires and additional repairs :) will definitely be back
They did amazing work for me on my car's AC system last year, so when I had a bad tire that I was afraid to drive on but had an appointment that I couldn't miss, I called Chris at Firestone, and he told me to come right in, and they would take care of it right away. When I got there, all of the bays were full but…
Amazing fast service here as always. Thank you Elias for always helping me out! Highly recommend this location to anyone in Riverside!
The customer service here is always great! Everyone is so nice & seems like they genuinely care. They always try to get you in & out as quick as possible. Would definitely recommend!
Excellent servicio
Great customer service
Quick service. On time, friendly
Great team, always takes good care of me!
Great shop! Managed by a Couple. Very knowledgeable and experienced. Easy to work with.
elias very kind and helpful. fast service
Everyone there is so nice!!! Love coming here!
Excellent customer service
It was an amazing experience. The person that helped me was really good. His name is Elias Jimenez. He is a really good guy
Elias Jimenez was kind and very helpful with everything that had to get done on my vehicle.
Great Honest Service!!! I highly recommend coming here. I was very pleased with the professionalism of all the staff, they keep you in the loop throughout the service. I will now be coming here for my routine oil changes as well. I am One Happy Customer 😁
I’ve been coming here for years I always have good customer service he’ll always offer the discounts and they have good prices on new tires thank you Christopher Kerr
Been coming to Firestone for over 10 years. Great people and great service
I am one of those guys that will get as many quotes on tires or car maintenance as possible when I spend my hard earned money I make sure I did all my homework.Even though I have been coming to this Firestone for over 15 years and dealing with Elias who is the most amazing and honest person you can trust. I always…
Top notch service and got work completed in a timely manner.
Great service ! Fast and reasonable
Quick best work around always take care of me and my company Elias is the one to ask for all the time
Marilyn is professional, friendly, knowledgeable and goes above and beyond for all customers. She treated me incredibly well over the phone and in person. I saw the same for other customers that arrived while I waited for my service to be completed.THANK YOU!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
