How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for wheel alignment
Clear ✕All 111 Google reviews tagged “Wheel alignment” · showing 40
Great place to come too they do a great job with everything they do
Elias and Marelyn were so great and took care of me in 2 hours. Chris also got me checked in over the phone, wonderful customer service! Got four new wheels and alignment, so happy with the job they did!
10/10 always the best service
Extremely helpful, Great service, & quick. In & out within 1 hr!
Been coming here for years with different vehicles… Today I purchased the lifetime wheel alignment for my 24 Sonata… Great service with the manager Elias…😎👍
I had a great experience at Firestone Complete Auto Care. I went in for a wheel alignment and was quoted about two hours, but they had my car finished in just about an hour. The staff was very friendly and professional, and they made me feel comfortable leaving my car in their hands. What I appreciated most was…
Amazing experience EVERY single time!! I totally recommend getting the membership for the alignment to your car, you go in any time you want and it’s valid for a year.
Always good customer service and makes sure my maintenance is up to date.
amazing service and people
Awesome customer service , they are friendly and patient with customers.
Had to get a alignment last minute and they fit me in right away, it was done correctly and quickly and their customer service was on point. Thank you
Always come to this location and they always have amazing customer service. Walkin oil change today with no wait.
Great customer service
Chris was professional and attentive. He kept me updated with the progress of my car work being done.
Came in early when they opened Elias was very professional and very welcoming! Took care of my order right away. I had a wheel alignment done to my 2014 Chevy traverse and tech. Bogard had my car done very quickly. Thank you Firestone!!! 5STARS
Excellent customer service
Great Honest Service!!! I highly recommend coming here. I was very pleased with the professionalism of all the staff, they keep you in the loop throughout the service. I will now be coming here for my routine oil changes as well. I am One Happy Customer 😁
Been coming to Firestone for over 10 years. Great people and great service
Great communication and customer service!
Marilyn is professional, friendly, knowledgeable and goes above and beyond for all customers. She treated me incredibly well over the phone and in person. I saw the same for other customers that arrived while I waited for my service to be completed.THANK YOU!!
I do not recommend this place. I went there to have the alignment checked, but the staff told me I needed to go to a different Firestone center because my car was too low; they claimed they didn't have a lift low enough to raise the vehicle and that it was impossible to get it onto the ramp. After that experience, I…
Elias if of great service and very trust worthy and helpful! Always recommends the best things to do for your car!
Went in for control arm change, Elias was super professional and personable from the start. The guys had my car ready within 3 hours of appointment time, overall great service and experience.
Elias was extremely helpful and willing to go the extra mile to give all the savings I can have. He gave me a great tire deal saving me from an unfortunate tire accident. They also replaced the cabin air filter, mater cylinder fluid, brake fluid copper, brake fluid exchange, coolant level/exchange, lifetime wheel…
Awesome service staff is super friendly and helpful definitely recommend this place 😁
Elias was great and took care of replacing two tires and alignment. Great customer service and very thorough.
Elias it's a took care of a couple services (new tires & alignment) in about 2 hours. He was super sweet and updating me the entire time. I'll definitely be back.
Great service!
I have around two years bringing my company truck and always they do a great job. Excellent service.
The people here are very fun and nice! They explained exactly what was wrong and were understanding. Originally came in only for tire alignment but had to replace my tires in the end.
Great service.
Came in for appt. Great entry service for my alignment. Service completed earlier than expected.
Elias has great customer service. The service here is the best.
Elias assisted me greatly, educated me about my cars alignment and told me about the Lifetime alignment deal. And I was in and out. Thank you🙌
Always get top notch service at the Riverside location. Thank you for your great service again. 👍😎
Came in for an alignment and was pleased with the service. They were very informative and very helpful. I knew I need a tires and I ended up buying some for a very good price. Will definitely be coming back.
Firestone has great staff! They make you feel like you're home and treat you like family. They assessed and took care of my vehicle needs. I suggest the lifetime wheel alignment. You can't go wrong [: Elias, Debra & Marelyn were great!
Everyone was nice and helped with my tire and told me what's wrong but they somehow managed to break my door handle which never had a problem before
absolutely love this location!! i’ve been going here for years and will always go back! they treat me like family here and i always trust that my car will be taken care of! Elias will make sure your car is at 100% and you will have full faith that you’re driving off safely every time. i couldn’t recommend this location more than i do!
Elias, Bogart and the entire crew here at this facility have always been honest with any needed items on our truck. Come check them out, they make you feel like family.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
