How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREFirestone Complete Auto Care
Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.7★ from 1,218 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Firestone Complete Auto Care for 8 kinds of job.
Firestone Complete Auto Care for wheel alignment
Clear ✕All 111 Google reviews tagged “Wheel alignment”
Great place to come too they do a great job with everything they do
Elias and Marelyn were so great and took care of me in 2 hours. Chris also got me checked in over the phone, wonderful customer service! Got four new wheels and alignment, so happy with the job they did!
10/10 always the best service
Extremely helpful, Great service, & quick. In & out within 1 hr!
Been coming here for years with different vehicles… Today I purchased the lifetime wheel alignment for my 24 Sonata… Great service with the manager Elias…😎👍
I had a great experience at Firestone Complete Auto Care. I went in for a wheel alignment and was quoted about two hours, but they had my car finished in just about an hour. The staff was very friendly and professional, and they made me feel comfortable leaving my car in their hands. What I appreciated most was…
Amazing experience EVERY single time!! I totally recommend getting the membership for the alignment to your car, you go in any time you want and it’s valid for a year.
Always good customer service and makes sure my maintenance is up to date.
amazing service and people
Awesome customer service , they are friendly and patient with customers.
Had to get a alignment last minute and they fit me in right away, it was done correctly and quickly and their customer service was on point. Thank you
Always come to this location and they always have amazing customer service. Walkin oil change today with no wait.
Great customer service
Chris was professional and attentive. He kept me updated with the progress of my car work being done.
Came in early when they opened Elias was very professional and very welcoming! Took care of my order right away. I had a wheel alignment done to my 2014 Chevy traverse and tech. Bogard had my car done very quickly. Thank you Firestone!!! 5STARS
Excellent customer service
Great Honest Service!!! I highly recommend coming here. I was very pleased with the professionalism of all the staff, they keep you in the loop throughout the service. I will now be coming here for my routine oil changes as well. I am One Happy Customer 😁
Been coming to Firestone for over 10 years. Great people and great service
Great communication and customer service!
Marilyn is professional, friendly, knowledgeable and goes above and beyond for all customers. She treated me incredibly well over the phone and in person. I saw the same for other customers that arrived while I waited for my service to be completed.THANK YOU!!
I do not recommend this place. I went there to have the alignment checked, but the staff told me I needed to go to a different Firestone center because my car was too low; they claimed they didn't have a lift low enough to raise the vehicle and that it was impossible to get it onto the ramp. After that experience, I…
Elias if of great service and very trust worthy and helpful! Always recommends the best things to do for your car!
Went in for control arm change, Elias was super professional and personable from the start. The guys had my car ready within 3 hours of appointment time, overall great service and experience.
Elias was extremely helpful and willing to go the extra mile to give all the savings I can have. He gave me a great tire deal saving me from an unfortunate tire accident. They also replaced the cabin air filter, mater cylinder fluid, brake fluid copper, brake fluid exchange, coolant level/exchange, lifetime wheel…
Awesome service staff is super friendly and helpful definitely recommend this place 😁
Elias was great and took care of replacing two tires and alignment. Great customer service and very thorough.
Elias it's a took care of a couple services (new tires & alignment) in about 2 hours. He was super sweet and updating me the entire time. I'll definitely be back.
Great service!
I have around two years bringing my company truck and always they do a great job. Excellent service.
The people here are very fun and nice! They explained exactly what was wrong and were understanding. Originally came in only for tire alignment but had to replace my tires in the end.
Great service.
Came in for appt. Great entry service for my alignment. Service completed earlier than expected.
Elias has great customer service. The service here is the best.
Elias assisted me greatly, educated me about my cars alignment and told me about the Lifetime alignment deal. And I was in and out. Thank you🙌
Always get top notch service at the Riverside location. Thank you for your great service again. 👍😎
Came in for an alignment and was pleased with the service. They were very informative and very helpful. I knew I need a tires and I ended up buying some for a very good price. Will definitely be coming back.
Firestone has great staff! They make you feel like you're home and treat you like family. They assessed and took care of my vehicle needs. I suggest the lifetime wheel alignment. You can't go wrong [: Elias, Debra & Marelyn were great!
Everyone was nice and helped with my tire and told me what's wrong but they somehow managed to break my door handle which never had a problem before
absolutely love this location!! i’ve been going here for years and will always go back! they treat me like family here and i always trust that my car will be taken care of! Elias will make sure your car is at 100% and you will have full faith that you’re driving off safely every time. i couldn’t recommend this location more than i do!
Elias, Bogart and the entire crew here at this facility have always been honest with any needed items on our truck. Come check them out, they make you feel like family.
Elias was was very friendly and transparent. He showed be how my car parts that were damaged looked before he started work on it. I highly recommend and I'm glad I took someone's recommendation to come visit
Very helpful team will be returning for service have been using them for years.
I'm so grateful to find great people here to explain what I needed for my vehicle thank you 😊
Here’s a clean, ready‑to‑post Google review: Elias has taken care of my vehicles for a long time, and I’ve always had a great experience. He never pushes unnecessary upsells—he only recommends what’s truly needed, and the inspection reports always include clear photos to back everything up. I never feel like I’m…
I've been coming to this location since 2007. I always get great results. Great service. The store manager does everything he can to ensure the work is complete and done right.
Elías and Marelyn are excellent! Superb customer service! I always come back here for regular oil changes. I love that they do lifetime alignment as well! Definitely would recommend this location every time!
Marilyn was insanely helpful when I went in to get my alignment and was great at explaining everything once I had gone to go pick up my car. When you walk in, they treat you like family and help you make the best choice possible without judgement! Thank you so much for all of your help!!
I have been bringing my car here for years and it’s always a great experience! Thank you guys for the great work!
I brought my wife's 2019 Subaru Forester to get a brake job. The price was reasonable so we went ahead and dropped the car off. After the car was inspected we were told the front lower control arms needed to be replaced. We were shown photos and Elias explained the situation in great detail. The job was done in a…
Debra the manager of the store on Tuesdays and Wednesdays is great worked with us and got us everything we needed would recommend this place 10 out of 10
Stor the manager was great with service. I will surely recommend him.Whoever needs service on their vehicle
They did a great job
I love working with Elias! He is dependable and very honest! I will always bring both my cars here. - Diane Z
great service by Elias in the store and great work from the guys working
Debra is such an awesome lady! She helped me with great information that I needed to know with my car
Awesome service!!
These guys are awesome they did my alignment changed my Valve stems had great customer service whent beyond took the blue stuff off my white wall tires that were new on my 1984 Chevy El Camino
excellent customer service. They repaired the tire under road hazard warranty.
I’ve been coming to this location for over five years and am always greeted with friendly, helpful service. Elias is consistently honest, knowledgeable, and thorough with his service recommendations, and he always makes sure my vehicle is well taken care of.
Elias the manager always gives my car great care. Debra keeps me up to date on what's going on with my car. Awesome store.
Very good service! A little pricey but the workers were very transparent about what I needed to get done and gave me some deals. They were very welcoming and also finished in a timely manner!
Quick, easy and amazing customer service!
Very professional, keep me informed and progress on repair. Work done timely.
I had an amazing experience at this Firestone. Debra was so friendly from the first phone call and even remembered my name when I arrived. She and Javier kept me updated the whole time, even with customers ahead of me, and the mechanics did great work. Truly the most comfortable and kind service I’ve had at an auto shop.
Awesome service will tell you how it is will not sugar coat or tell you what you want to hear. Best part is that they don’t strong arm you or force you to do work on the car. $10 full inspections.
They were friendly, knowledgeable, and quick with service.
Took extremely good care of my Car Really great customer service They met my expectations and exceeded that by far will most definitely come back for a follow up and refer all of my friends to this location in Riverside on Magnolia in hole That’s the best spot in Riverside to go to if you need maintenance on your…
They were very professional.
Amazing customer service! Elias is great at explaining the process of their services and will work with you! My family and I have been coming to them since 2013. I have only had positive experiences.
Awesome customer service. Ellias ensures that as his customer are welcomed and well informed of all the services Firestone has to offer.
Debra was precise and very helpful with my tire replacement! Gave me all the information I need for my alignment. Will be returning
Elias and his team are awesome. Came in for an alignment with no appointment and they were done with my car in less than hour. Elias has great customer service, professional and has a positive attitude. Definitely recommend this place.
Great and honest service. I have been bringing my truck here for years.
As I shared with Javier. I live in North Riverside a few minutes away from the Firestone on Market/12th st. The customer service as well as the service is so much better that I drive clear across town for my automotive needs. The workers are ALL professional, kind, helpful and affable. Their service was EXCELLENT!!…
BEST service I’ve ever gotten. No matter what the problem they’re always honest and find cost friendly prices for things being replaced. I’ve been coming here for years and they always take care of me. Couldn’t ask some more.
Great place, awesome customer service! They took great care of my vehicle and now it’s running great. Will definitely come again.
Customer facing team provided exceptional service, and explained options clearly. Check in experience was swift, work was done in a timely manner and of high quality. Highly recommended!!
Elias and Debra were amazing very detailed explanation of my service today! Totally worth having life time warranty here!
Very good service, honest and kind people, I been getting al my cars serviced here for years
Had a wheel alignment and tire rotation. Friendly and knowledgeable staff.
We have been coming here for over 10 years! Exceptional customer services all the guys are so nice and answer all your questions. They don't pressure you to buy but they will sell you quality tires. Elias is always so friendly. The place is very clean and they work fast.
Came and got an alignment for my vehicle. Very fast service and no wait. The staff was very friendly and the place is affordable and nice and clean.
Debra & Elias were super AWESOME and helpful! We will DEFINITELY come back to this store because of them! They deserve a raise!!!! Deb G
I love taking my car to this Firestone. It is rare to find good honest mechanics these days and I am lucky to have these guys in my corner.
Elias is always so nice and explains everything. I only come here for car stuff. Fair pricing and the team is always so kind !
Always honest trustworthy service by Elias. been a customer for over 5years.
Fixed my alignment, and beans new tires. So very helpful.
Firestone in Riverside took good care of my Chevrolet Suburban 2500. I purchased the lifetime alignment. Debra was very welcoming and explained the alignment print out in great detail. Firestone did not take long to do this alignment even though every steering and suspension component had been replaced. Thank you Debra and team for an excellent job.
Elias was super helpful and really nice. Amazing customer service from all ends.
Been coming to Elias for years to help with my company car needs. I appreciate the service and help.
Elias is very professional and really takes care of the customers. I've been taking my car for a few years now and I will continue to bring my car back as I've never left feeling disappointed or unsure about the service I recieved. Great place I recommend it if your looking for honest work and people for that matter.
Debra & Elias are the most helpful, very quick and efficient with the service they offer here at Firestone . Highly recommend this Firestone location for their tires, tire alignment and rotation. Good quality tires, good pricing and good warranty and life time services! Thanks Firestone ! Thank you Debra & Elias !
Amazing workers, especially Elias and Debra!
Great customer service over the phone and in person. Yesterday over the phone Javier explained information regarding the service and the tires. Also of Debra will be a wonderful help in person. Yes he was correct. Wonderful customer service from Debra. In person she gave information as given over the phone plus…
I brought my car in for an alignment and the service was great and professional. Staff was nice and got everything done in a timely manner. I appreciate that they let me know when my car was ready to pick up. Overall, a good experience and will come back. Thanks!
Elias and his team here at Firestone are beyond excellent. They have taken good care of my needs for my car and they have provided me great customer service and information. I am very satisfied.
Team members are incredibly helpful and friendly! Loved Debra’s service! Will definitely be coming back here.
Absolutely good service 👍🏼 customer for more than 5 years
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 181 | — |
| Oil change | 112 | — |
| Wheel alignment | 111 | — |
| Brakes | 38 | — |
| Air & cabin filter replacement | 34 | — |
| Auto engine diagnostic | 28 | — |
| General repairs | 27 | — |
| Battery | 24 | — |
