Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Firestorm Septics & Shelters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%71+5Momentum penalty88−1.2Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Firestorm Septics & Shelters

Shawnee, OK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 irrigation services · 4.8★ from 144 Google reviews

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Report card

Percentile vs other irrigation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firestorm Septics & Shelters is better than 79% of irrigation services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firestorm Septics & Shelters is better than 68% of irrigation services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firestorm Septics & Shelters is better than 100% of irrigation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firestorm Septics & Shelters is better than 100% of irrigation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firestorm Septics & Shelters is better than 88% of irrigation services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firestorm Septics & Shelters is better than 71% of irrigation services.B
71

Reviews for your job

Customers hired Firestorm Septics & Shelters for 3 kinds of job.

Firestorm Septics & Shelters for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Outdoor plumbing system repair”

CourtneyLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So happy with everything we have had done through firestorm. Every person I have interacted has been amazing and answered every question. I cant wait to use firestorm again.

Great priceSeptic system installationCustom shed designOutdoor plumbing system repair
JeffLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My aerobic system stopped working last night. I called Firestorm this morning and Hunter came out later in the day. Hunter did a great job explaining and replacing what was needed. I also purchased a two-year service agreement with Rachelle, one of the owners, in the office to maintain my system. Great friendly people.

Great priceOutdoor plumbing system repair
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The employees were very friendly and very helpful with info. The price was amazing and affordable. Way better than some of the other septic businesses. Would highly highly recommend!!

Outdoor plumbing system repair+ Punctuality+ Professionalism+ Value
Natalie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience with Firestorm was as good as any septic experience could be. From the moment I called they were so understanding and did everything they could to help. Of course this all happened during an ice storm and I honestly don't know if they were even running trucks that day but when I called and explained…

Outdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
Jeremiah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called a couple places needing my septic tank pumped and Firestorm came in with the best price. Well a simple pump job turned into a mess. I have lived at the house for about 8 years and i have never had my tank pumped. I didnt even know where it was. Well they found it but they also found my main line from the…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KristiJo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They come out drained our septic. Left. Then we still had water backing up into the house. They come back our RIGHT AWAY to address this issue. I cant tall ya how impressive the way they do business. Outstanding.

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
nanaLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is the best septic service for aerobic systems. They come out fast and stand behind their work. I can not say thank you enough. Update: after freeze I needed help and they came out. They checked everything. Thank you again for great service.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$1.7k0% vs typical irrigation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Outdoor plumbing system repair7—
Sewer repair7—
Septic system installation4—

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