Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Firestorm Septics & Shelters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%71+5Momentum penalty88−1.2Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Firestorm Septics & Shelters

Shawnee, OK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 24 irrigation services · 4.8★ from 144 Google reviews

📞 Call (405) 227-1381Request a call backWebsite ↗

Report card

Percentile vs other irrigation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Firestorm Septics & Shelters is better than 79% of irrigation services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Firestorm Septics & Shelters is better than 68% of irrigation services.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Firestorm Septics & Shelters is better than 100% of irrigation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Firestorm Septics & Shelters is better than 100% of irrigation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Firestorm Septics & Shelters is better than 88% of irrigation services.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Firestorm Septics & Shelters is better than 71% of irrigation services.B
71

Reviews for your job

Customers hired Firestorm Septics & Shelters for 3 kinds of job.

Firestorm Septics & Shelters for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 7 Google reviews tagged “Sewer repair”

Mason13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Helped us out a lot today, pumped a tank for us so we could finish our install! Great folks and very efficient!

Customer photo from Mason's review
Paid $300–400Great priceSewer repair
BillLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Firestorm is an excellent source for septic tank pumping. Rochelle started the great experience, very friendly and professional. The technicians showed up an hour and a half earlier than estimated. Skylar and Jason were very professional and courteous along with being very good at their nasty task. There's nothing…

Sewer repair
Throwaway2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response and great price for the job they have to do. The 2 guys done a fantastic job.

Sewer repair+ Responsiveness+ Punctuality+ Quality
JeremyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow! That’s what I think of 1st for this company! Unbelievable responsive and kind and amazing prices! They came out to my business at 8:30 at night when I needed someone MOST! They came right out and helped in a pinch! Please use them for anything! Top notch family owned business! I just got on their preventive…

Sewer repair+ Responsiveness+ Punctuality+ Quality
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our septic system backed up on a Saturday evening. I called Firestorm to see if they could help us out. Within an hour of the call they were at our place to help out. They went beyond the call after daylight and helped us find the problem. Because roots broke our lines we needed to do some major repairs.…

Sewer repair+ Responsiveness+ Punctuality+ Quality
Natalie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience with Firestorm was as good as any septic experience could be. From the moment I called they were so understanding and did everything they could to help. Of course this all happened during an ice storm and I honestly don't know if they were even running trucks that day but when I called and explained…

Outdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
Sherry4 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Professionalism

Price

$1.7k0% vs typical irrigation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Outdoor plumbing system repair7—
Sewer repair7—
Septic system installation4—

Compare with

T&B Landscapes logoT&B LandscapesExperts Score 98Shawnee · 4.98★Pelon's Irrigation logoPelon's IrrigationExperts Score 80Shawnee · 4.86★v's landscaping and junk removal LLC logov's landscaping and junk removal LLCExperts Score 71Shawnee · 4.68★