First Choice Auto Solutions
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #468Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 306 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Choice Auto Solutions for 8 kinds of job.
First Choice Auto Solutions for general repairs & maintenance
Clear ✕All 40 Google reviews tagged “General repairs & maintenance”
First Choice Auto Solutions is a great place to have work done. They did my timing belt and some other work on my 2015 V6 Honda Accord. They finished the whole job in one day. It has been a few thousand miles, and everything is working as it should. I would highly recommend them.
Wonderful and Knowledgeable staff. Better priced compared to most places in town.
Always been able to assist with my car
First Choice Auto Solutions should genuinely be everyone’s first choice in Lakeland. I recently went in for a simple CV axle replacement on my Volkswagen, and they were transparent, honest, and kind throughout the entire process. Their quote was a couple hundred dollars less than the quotes I received from several…
Excellent experience with 1st Point Auto Solutions! The service was outstanding from start to finish. They were honest and upfront about what needed to be done, and the pricing was very fair. It’s refreshing to find an auto shop you can trust that doesn’t try to upsell you or recommend work you don’t need.…
Sometimes words are not enough to explain how amazing a business is!!! Ill humbly say, we just bought this truck only had it a few days when problems started. It is under a very short warranty. So time was very very important. Next day got us in, fixed several problems, we left happy, still had a lingering issue,…
I took my 2012 chevy equinox there and they were great they fixed what needed to be fixed and didnt fix what wasn't broken so I got to get my money back on parts that I bought and didn't even need and what needed to be fixed was manageable in price wise and for the parts and labor they gave me a good price and in a…
I take both of my cars to First Choice - there is NO other place I can trust to get the job done. Reliable, FRIENDLY, people- centered and honest- that’s who they are. We’ve been going here for years. Tish is sweet heart. Give them a try- you won’t be disappointed!
I had an incident on Route 33 with a commercial truck that had dropped some of his load. I ran the material over and it instantly caused damage to my front end. The company was great at handling my situation and I had brought it to First Choice Auto Solutions for a full diagnosis, never had been here before but they…
First choice auto solutions was able to diagnose a problem, and give a very reasonable and affordable price for something that the The dealership was wanting to charge an arm and a leg for. I have been going to this place for over three years and I will not look back. They are very personable, very kind and they…
First choice auto took care of my car in a timely matter. The customer service was awesome. I would recommend over and over for the professional service you recieve. Highly recommended. Nykki Gilley.
I have taken my van to Justin several times with great results. He only recommends what I really need and shops for the most cost efficient parts. They will work with you regarding drop off and pick up times with text updates throughout the repair process. Tish is very helpful upfront and they return calls with voice or text.
Absolutely love the service and the people are amazing and work fast and since my car has been brought here her haven’t had any issues with our car came back again! They will forever get our service no matter what
Tisha was very professional and friendly, parts came in quick and was able to get my vehicle repaired in a timely manner. Thanks for the honesty and care for my vehicle!
My first time here and the service was EXCELLENT…from hospitality, details, and answered all my questions. 100% recommend First Choice Auto Solutions.
Tisha is a great sales rep. She keeps the shop on their toes! Always on time and very thorough!! Justin and the shop are really clean and courteous of your vehicle. I’ve taken my cars to them at the last minute before going out of town and they get me up and going.
Awesome work done great customer service I will go back again!
First Choice Auto Solutions has saved me THOUSANDS ... I CAN'T THANK THEM ENOUGH... I needed Emergency service and I found them they were helpful and honest. I inquired about the other services I needed Mr. Bass gave me the best price. I trust them and you can too. They made my bad car a safe car. I'm so…
The only ones I trust I never call around because they have the best prices in town
Everyone theres is very nice abd helpful all the way thanks I will come back
Came in from getting pretty much scammed from Another repair shop.seen they was close by went right in schedule with no problem. Came dropped my vehicle off they diagnostic it called and made repairs and it was easy as that .absolutely recommend and will be back for sure for future repairs !!
Was referred by Katie Nixon. Tisha was very nice and Justin explained everything to me. He has been the first auto repair shop that did a diagnostic check on my car. Any future repairs this is where I will be bringing my car and will refer others. Thank you for caring enough to keep me safe on the road.
Excellent services.. Would not take my vehicles to anyone else.. I have my whole family going here.. For a honest straight forward answer to any of your problems, bring it to them.. Can not say enough about 1st choice.. 10+ rating from us..
Efficient and flexible topped with affordable pricing, a’ overall great place to go for any mechanical needs.
Justin and his staff provide professional auto repair services. The entire process from vehicle check-in to pickup is handled with great ease. I use this repair shop for my personal vehicles as well as my business vehicles.
Stopped through after knocking a part loose underneath my car, and the guys here were super helpful, very quick, and very fair. Had me in and out on my lunch break! I work in Lakeland frequently, and I will absolutely come back for any issues I might need addressed while in town.
I received quality work at a fair and reasonable price. I will go back to First Choice and definitely recommend them.
Justin and his crew do a bang up job! Very honest, reliable and VERY AFFORDABLE. I have two vehicles Justin’s crew has worked on. Always been treated with the utmost respect. Never left me feeling like I’d been lied to or not gotten what I paid for. Can’t go wrong when you choose Justin’s Team at First Choice Auto.
I brought my car here last week for a warranty repair as my check engine light came on. They were able to fit me right in and diagnose the issue right away. Scheduling was a breeze and very timely! There was a back up today due to incorrect part being delivered, due to no fault of the shop, and the mechanics worked…
OMG! This shop definitely proves that other auto repair shops are "taking you for a ride!" Needed the passenger side head light replaced, as it was out. Got obnoxious quotes from several other shops (From the ones that gave a quote. Never got a call back from one shop, after asking 3X!). Was told that the front…
Super nice office staff. They answered all my questions and fixed my tire and made sure everything else was great. Everything was done way before expected. I highly recommend them.
Justin and James are great and will take care of all your automotive needs .
These young men are very hard workers and Honest very polite Lifetime Polk County boys very Reasonable on their prices
Very kind and informative receptionist. Professional mechanics. The job was done right the first time without a piecemeal approach. They got back to you quickly about what was wrong with your vehicle, how much it would cost. And also how long it would take to get the repairs done.
Rating only, no written review.
Rating only, no written review.
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Rating only, no written review.
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Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 40 | — |
| Oil change | 30 | — |
| Auto engine diagnostic | 21 | — |
| Engine repair | 16 | — |
| Brakes | 16 | — |
| Air conditioning | 16 | — |
| A/C installation & repair | 12 | — |
| Transmission | 12 | — |
