Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
First Choice Exterior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

First Choice Exterior Cleaning

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 61 exterior cleaning services · 5.0★ from 164 Google reviews

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Report card

Percentile vs other exterior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.First Choice Exterior Cleaning is better than 99% of exterior cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.First Choice Exterior Cleaning is better than 99% of exterior cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.First Choice Exterior Cleaning is better than 100% of exterior cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.First Choice Exterior Cleaning is better than 100% of exterior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.First Choice Exterior Cleaning is better than 100% of exterior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.First Choice Exterior Cleaning is better than —% of exterior cleaning services.–
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Reviews for your job

Customers hired First Choice Exterior Cleaning for 3 kinds of job.

First Choice Exterior Cleaning for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 36

All 6 Google reviews tagged “Interior & exterior window cleaning”

Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Randy was professional and efficient from start to finish. Our house truly looks brand new again and we couldn’t be happier! We’ve used First Choice for all of our exterior cleaning needs for the past few years and will continue to! We recommend them to anyone who is looking to boost their home’s curb appeal.

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
NaileLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! I highly recommend First Choice Exterior Cleaning. Randy arrived on time and was very nice. My windows, driveway, windows and roof never looked better. If you need any of those services don’t hesitate to call him!

Power/pressure washingRooftop/skylight cleaningInterior & exterior window cleaning
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have never received the kind of service that I received today from this business!! He went way beyond what was expected. If I could I would give this company 10 (TEN) Stars. Thanks First Choice!

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our home was in great need of sprucing up before the holidays. I called First choice and spoke with Randy who was extremely polite and professional. He responded within 24 hours and the work was completed within a few days. He even returned the next day to make sure we were completely satisfied. I totally…

Power/pressure washingRooftop/skylight cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First Choice Exterior Cleaning did a fantastic job at our property today. Randy acted professionally, answered all questions and offered exceptional service. His attention to details and thorough work resulted in a top notch cleaning, one that we will likely be requesting in the future. Thanks!

Glass & mirror cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
EI3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Rooftop/skylight cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing23$251–$838
Rooftop/skylight cleaning11—
Interior & exterior window cleaning6—

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