Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
Google reviewers rate First Class Green Cleaning five stars based on 254 reviews, noting that the owner replied to 67 percent of them. Customers frequently cite punctuality, professional communication, fair pricing, and thorough results for carpet, upholstery, and rug cleaning. Recurring themes include staff courtesy, attention to detail, and efficient handling of furniture. One criticism mentions arriving late without prior notification, while another expresses disappointment regarding changes in company culture and staff treatment.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
254 Google reviews we collected
Phrases our text analysis found in 226 written reviews
Price verdicts customers left with their Google review
Middle half of what 33 customers paid ($233–$705) · gold mark = category median.
How often each topic comes up in the written reviews
We read 226 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are professional, friendly, fairly priced and do good work.”
“Jason and assistant were courteous, kind, paid attention to details and making sure there was no damage to any of my property.”
“Great service quality, cleaning, reliable and timely.”
“i would recommend this company to all my friends and family.”
“He was on time, gave me a fair quote, and was pleasant to have around.”
“My 8 x 10 pricey Tibetan was cleaned in their facility.”
“Joe was very professional, knew what he was doing and was a great communicator.”
“This company has relational integrity, grit in the commitment to quality of cleaning, as well as genuine care for your personal household items.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired First Class Green Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Great service quality, cleaning, reliable and timely. What else would you want from a company? I recommend them.
Have used Jason & his crew for years...always happy with the job...carpets look great!!
The team was very courteous and careful in their work around the house. Excellent cleaning and attention to detail.Highly recommend them for any of their services.
Joe was the technician that did the job. It started out with a call from him letting us know that he was on his way. This is great customer service. A lost art. I was gone however I let my wife know that Joe was on his was. He cleaned (2) rooms of carpet, 2 recliners and 2 washable rugs. The truck and equipment was…
You can find cheaper carpet cleaners, but you cannot find better. The difference is so noticeable once you hire them you will never go back to the discount cleaner. I also did my upholstery and thought they made it look brand new, a several shades better than what we started out with. You will be anazed!
First Class Green Clean is my go to for upholstery cleaning, carpet cleaning, area rug cleaning, and grout and tile cleaning. They do a great job and are always professional and courteous.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 88 | $170–$334 |
| Upholstery cleaning | 33 | $189–$353 |
| Area rug cleaning | 30 | $170–$453 |
| Pet stain & odor removal | 26 | $139–$373 |
| Carpet steam cleaning | 2 | $170–$334 |
5.0 ★★★★★ 254 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve used First Class Green Cleaning for over 10 years at multiple homes. They are professional, friendly, fairly priced and do good work. Highly recommend.
Great service quality, cleaning, reliable and timely. What else would you want from a company? I recommend them.
Did a great job! Jason and assistant were courteous, kind, paid attention to details and making sure there was no damage to any of my property. Always wore butties to not track in outside dirt. And when a blood stain on the white carpet came back after dryiing ( which he warned might) they were quick to send another person to use a stronger solution which worked well. I would use First Class Green Cleaning again. Leo
Hey Leo! Marketing folks said I needed to reply to these, so, 8 months later, THANKS!!! As always I appreciate the heck out of you.
edFirst Class has cleaned our rugs numerous times. They always are returned looking wonderful! The living room rug is under heavy reclining couches and an awkward and heavy coffee table. The men who delivered it took incredible time getting each piece of furniture in the correct place. They could not have been more helpful or kind. Both the quality of cleaning and excellent customer care will keep me going back!
Have used Jason & his crew for years...always happy with the job...carpets look great!!
Excellent service!!
The team was very courteous and careful in their work around the house. Excellent cleaning and attention to detail.Highly recommend them for any of their services.
Great job! Thorough, on time and they work cleanly.
Thank you, Sir! We're glad to hear that you were satisfied with our service. We always strive to provide thorough and timely cleaning while maintaining a clean work environment. Your feedback is greatly appreciated!
Joe was the technician that did the job. It started out with a call from him letting us know that he was on his way. This is great customer service. A lost art. I was gone however I let my wife know that Joe was on his was. He cleaned (2) rooms of carpet, 2 recliners and 2 washable rugs. The truck and equipment was clean and very professional. They used wall guards on the corner of the wall and base board to protect the hoses from damaging the wall. Very nice touch!! Joe was very professional, knew what he was doing and was a great communicator.i would recommend this company to all my friends and family. They were a joy to work with. Happy wife, happy life. The wife was very pleased with the job and the care they took while cleaning our carpets. Thanks again Joe!! Fantastic job.
Thank you for the wonderful feedback! We're thrilled to hear that Joe provided exceptional service and that you and your wife were pleased with the results. It's great to know that our attention to detail, like using our corner guards, made a positive impression. Your recommendation means a lot to us, and we look forward to serving you again in the future!
On time, very friendly and work done in a timely manner. They got the spots out of carpet and furniture is back to new
Thanks! Love to hear it!
Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
