How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREFirst Class Plumbing & AC
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 970 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Class Plumbing & AC for 8 kinds of job.
First Class Plumbing & AC for drain cleaning
Clear ✕All 82 Google reviews tagged “Drain cleaning” · showing 20
Very friendly! Appreciate how thoroughly he explains the issues at hand.
I had an emergency plumbing issue and Buddy took care of it right away. Very professional and he finished in a timely manner. He answered all my questions, he is a world full of knowledge.
I had a fantastic experience with First Class Plumbing, Rooter, and Air. They serviced the ground drainage and gutter downspouts for my HOA's entire property, which includes my townhome and seven others. After dealing with an outdoor water intrusion issue, I've worked with many contractors and service technicians,…
Bryan and buddy opened the clogged in just few minutes and cleaned and restored my bathtub.
Gelacio provided exceptional service will definitely use First class again.
Edgar provided excellent service, Very informative and helpful.. I would like to recommend him for the next service call to my house
Edgar and Randy were amazing!!! Extremely knowledgeable and friendly. They were able to diagnose my plumbing issue and fix it when 3 other companies were not able to. I would ABSOLUTELY recommend them to fix your plumbing needs…
Edgar was prrofessional quick and on time. Even early! I will request
Great service, no complaints
First time using this company, and it won’t be my last. The plumbers, David and Jesus Garcia, arrived with a positive attitude, ready to complete the job. I appreciate their honesty and dedication to finishing the work. Hard work often goes unnoticed. And just like that, everything is back in working order. Thank you
This company was very professionable in every step of the way from giving me a business card to completed job. Everyone was kind, considerate, and always let me know when they were on there way. I would give 5 and 1/2 stars. They went the extra mile with there service.
KD KAILEB BRAYAN AND AXEL WERE THE SHIT BEST PLUMBERS IN CALI 10/10 CAME AND GOT IT DONE!!
Excellent quick service at a reasonable price! Thanks Ricardo!
Same day service. Bryan explained everything and did a great job. Cleaned up, you’d never know he was here - except for the thankfully free running drains! Will definitely recommend to my friends and neighbors.
Huge shoutout to First Class, especially Chip and Randy. Showed up same day, found the problem, and got the job done quick. Highly recommended if you need quality work done in a timely manner!! Also quick note to management; Let's get Chip a paid vacay and a big boy truck 😂👊
Definitely the BEST company !!! Great staff very professional , great service , fast and very knowledgeable and helpful. I literally called Friday morning and they had it fixed and perfect by Sunday morning. Thank you so much First Class Plumbing And Rooter. I would recommend them to everyone.
Kaileb and Nick came out to our house at 9:30pm, quickly after we called. They were professional and courteous and best of all they fixed our plumbing issue. They took the time to explain everything they were doing, I would recommend them to anyone.
Ricki & Manuel were extremely knowledgeable and friendly. They went above and beyond what I expected. They discussed my options without trying to pressure me into buying. Great guys!
Had a party and someone absolutely obliterated my toilet.It was beyond a clog it was a crime scene. William showed up took one look, and said, He's seen worse.Ten minutes later, the toilet was good, the air was breathable again, and my faith in humanity restored.We never figured out who the Bathroom Bandit was!!!
Quick response, friendly, great quality work and VERY reasonable price.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 98 | $317–$1.2k |
| Drain cleaning | 82 | $57–$655 |
| Toilet repair | 73 | $205–$786 |
| Plumbing leak detection | 66 | $122–$593 |
| Plumbing leak repair | 53 | — |
| Outdoor plumbing system repair | 39 | $651–$1.9k |
| Water heater installation | 35 | $1.4k–$2.8k |
| Faucet repair | 22 | $161–$570 |
