How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREFirst Class Plumbing & AC
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 970 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Class Plumbing & AC for 8 kinds of job.
First Class Plumbing & AC for drain cleaning
Clear ✕All 82 Google reviews tagged “Drain cleaning” · showing 40
Very friendly! Appreciate how thoroughly he explains the issues at hand.
I had an emergency plumbing issue and Buddy took care of it right away. Very professional and he finished in a timely manner. He answered all my questions, he is a world full of knowledge.
I had a fantastic experience with First Class Plumbing, Rooter, and Air. They serviced the ground drainage and gutter downspouts for my HOA's entire property, which includes my townhome and seven others. After dealing with an outdoor water intrusion issue, I've worked with many contractors and service technicians,…
Bryan and buddy opened the clogged in just few minutes and cleaned and restored my bathtub.
Gelacio provided exceptional service will definitely use First class again.
Edgar provided excellent service, Very informative and helpful.. I would like to recommend him for the next service call to my house
Edgar and Randy were amazing!!! Extremely knowledgeable and friendly. They were able to diagnose my plumbing issue and fix it when 3 other companies were not able to. I would ABSOLUTELY recommend them to fix your plumbing needs…
Edgar was prrofessional quick and on time. Even early! I will request
Great service, no complaints
First time using this company, and it won’t be my last. The plumbers, David and Jesus Garcia, arrived with a positive attitude, ready to complete the job. I appreciate their honesty and dedication to finishing the work. Hard work often goes unnoticed. And just like that, everything is back in working order. Thank you
This company was very professionable in every step of the way from giving me a business card to completed job. Everyone was kind, considerate, and always let me know when they were on there way. I would give 5 and 1/2 stars. They went the extra mile with there service.
KD KAILEB BRAYAN AND AXEL WERE THE SHIT BEST PLUMBERS IN CALI 10/10 CAME AND GOT IT DONE!!
Excellent quick service at a reasonable price! Thanks Ricardo!
Same day service. Bryan explained everything and did a great job. Cleaned up, you’d never know he was here - except for the thankfully free running drains! Will definitely recommend to my friends and neighbors.
Huge shoutout to First Class, especially Chip and Randy. Showed up same day, found the problem, and got the job done quick. Highly recommended if you need quality work done in a timely manner!! Also quick note to management; Let's get Chip a paid vacay and a big boy truck 😂👊
Definitely the BEST company !!! Great staff very professional , great service , fast and very knowledgeable and helpful. I literally called Friday morning and they had it fixed and perfect by Sunday morning. Thank you so much First Class Plumbing And Rooter. I would recommend them to everyone.
Kaileb and Nick came out to our house at 9:30pm, quickly after we called. They were professional and courteous and best of all they fixed our plumbing issue. They took the time to explain everything they were doing, I would recommend them to anyone.
Ricki & Manuel were extremely knowledgeable and friendly. They went above and beyond what I expected. They discussed my options without trying to pressure me into buying. Great guys!
Had a party and someone absolutely obliterated my toilet.It was beyond a clog it was a crime scene. William showed up took one look, and said, He's seen worse.Ten minutes later, the toilet was good, the air was breathable again, and my faith in humanity restored.We never figured out who the Bathroom Bandit was!!!
Quick response, friendly, great quality work and VERY reasonable price.
Kaleb and Travis were courteous, friendly, helpful kind and , thoughtful. They provided amazing customer service. I would highly recommend them to anybody who has any plumbing needs.
This was a big job, at least for us it was. Randy, the field supervisor, came out with his assistant Edgar. We had drains that would continually clog up. They did a video inspection and found roots clogging our master shower drain and the laundry drain also. In past years we had slab leaks from faulty workmanship…
Great service. Very polite friendly. Special shout out to Ricky. Great to work with. Got us up and going.
Sent a request to clear out a clogged shower drain, got a response within minutes with pricing and ETA. Ricky showed up on time and got things cleared out super quickly. Very helpful staff, quick and efficient, very happy with Ricky’s work. Would recommend!
The technician Cjance was professional, thorough and efficient. I would use this company again.
I called for a kitchen sink blockage and a bathroom sink clog. I was able to get immediate attention and a technician was out to my house within an hour. William was polite, listened to what we were continuing experiencing with the drains. He thoroughly checked out the pipes, even went under the house. His…
“The best service you can find.” REFERRED BY MOISES.
Honest company very fast and fair prices Chip very good guy professional Service all the
Excellent service
They arrived to fix my problem promptly. However, failed to find the main problem which caused the system to clog.
Chip showed up quickly and did a great job, very nice guy
Chip showed up right away very personable and a great price did a very good job five stars
I had 80 year old pipes and drains replaced quite quickly and while it was a huge investment, I appreciated the advice, information, and care that Randy and Justin offered— their team came through with efficiency and promptness. I think they did a great job and am also relieved I have a good warranty in place. A…
Thank you, First Class Plumbing for living up to your name. Tito is a hardworking professional who knows his craft, takes pride in his work, and represents your company very well. I would call you again.
I am very pleased with the service I received. Gabriel was punctual, professional, and courteous. He fixed my problem. I would call this company again.
The service was very professional. The quality of work was excellent. The workers were friendly, responsive and showed up as scheduled.
thank you first class for the first class service our drains are not backing up any more very helpful and respectful thank you again
Thank you 5 stars draining fine now
Kids got a toy stuck down the toilet . Thank you Tito for coming out and fixing the problem. Definitely call u guys again
Would recommend 👌 very professional and Tito was very helpful
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 98 | $317–$1.2k |
| Drain cleaning | 82 | $57–$655 |
| Toilet repair | 73 | $205–$786 |
| Plumbing leak detection | 66 | $122–$593 |
| Plumbing leak repair | 53 | — |
| Outdoor plumbing system repair | 39 | $651–$1.9k |
| Water heater installation | 35 | $1.4k–$2.8k |
| Faucet repair | 22 | $161–$570 |
