How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREFirst Class Plumbing & AC
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 970 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Class Plumbing & AC for 8 kinds of job.
First Class Plumbing & AC for shower installation
Clear ✕All 16 Google reviews tagged “Shower installation”
Great, speedy, and top notch service. I’m a life long customer but hopefully won’t have too many plumbing issues but if I do they are the 1st on my call list. Thank you! Great service tech as well.
Orlando O. and his coworker were amazing nice friendly quick and very clean I will b refreshing ppl to this company thank u
Great job changing my shower valve< Thank You
Spenser and his crew were very Quick clean efficient polite professional !
Excellent service. Totally First class like their name. Very professional and informative plumber.
“The best service you can find.” REFERRED BY MOISES.
I'm glad Jose and William came to do my shower valve/drain repair. Both are professional, skilled, friendly and has great customer relationship. I will tap them again and on my next project.
Tito from first class plumbing is very knowledgeable and honest. He knows his stuff and will try his best to fix what you need at the best price. For that, we have returned to first class plumbing for all our plumbing needs and will continue to do so.
Professional on time very polite and respectful best plumber around and smells good 👍
Fast and respectful
Very prompt and professional. They didn't try to haggle me either. Best experience with plumbing company so far
I had a severe sewer clog that I could not unclog. It actually flooded my restroom and hallway. I called a plumber and they never showed up. I called first class plumbing and they not only showed up but came earlier than I was quoted. They had to dig a hole in my front yard to get it fixed and did an amazing…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 98 | $317–$1.2k |
| Drain cleaning | 82 | $57–$655 |
| Toilet repair | 73 | $205–$786 |
| Plumbing leak detection | 66 | $122–$593 |
| Plumbing leak repair | 53 | — |
| Outdoor plumbing system repair | 39 | $651–$1.9k |
| Water heater installation | 35 | $1.4k–$2.8k |
| Faucet repair | 22 | $161–$570 |
