How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty89−1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREFirst Class Plumbing & AC
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 970 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired First Class Plumbing & AC for 8 kinds of job.
First Class Plumbing & AC for toilet repair
Clear ✕All 73 Google reviews tagged “Toilet repair” · showing 40
Thank you Bubbie great job
Buddy cleared my toilet blockages. Helpful and gave me a great price
Great detailed service from Ryan from First class plumbing
Exceptional service really enjoyed the work and quality of work they performed!
thank you matthew , great service and very respectful. got the job done quick
Awesome work thank u Matt and David amazing job and Orlando
Boy do these guys know how to unclog an ungodly turd sent straight from the pits of hell I mean my stomach! Not only did they do an outstanding job but the young man Orlando made me feel like I could call my toilet home again after vanquishing the turd i couldn’t I unclog myself. Amazing work I will be a returning customer 🔥🔥
I had a very great experience with Orlando O. He showed great customer service and did his job very fast. You need your job done for a resonator price ask for Orlando. Definitely calling back for his services.
Semaj is awesome! Highly recommended. Very personable
You are great and Johnathan really knows his stuff, thank you very much you guy’s are life savers
Been charged $975.00 for replacing toilet flange with 30 minutes work time is absolutely a robbery.
First time using this company, and it won’t be my last. The plumbers, David and Jesus Garcia, arrived with a positive attitude, ready to complete the job. I appreciate their honesty and dedication to finishing the work. Hard work often goes unnoticed. And just like that, everything is back in working order. Thank you
Bryan & Axel did a great job and they move at a great pace they work is clean no rushed job at that!
The tech was very professional and did a great job!
The best experience from First Class. Alfred, Aaron and William were the nicest guys. They did a large amount of work to our home after a pipe collapse. The entire place needed new plumbing and they made it a mission to get it done in just a couple of days. They worked around the clock and completed the job wonderfully. We highly recommend this company!
Bryan and Jesus did a great job fixing my drain and installing my toilet. These gentlemen represent your company with good customer service and professionalism.
Bryan did a fast and clean job would definitely recommend!!
Bryan was amazing ! Honest,timely and friendly
Great experience! Brayan fixed our clogged bathroom shower and sink quickly and professionally. Very friendly, arrived on time, and left everything spotless. Highly recommend!
Same day service. Bryan explained how everything is going to be done and did an excellent job. Cleaned up once he was done with the job. Will definitely recommend to my friends, family and definitely my neighbors.
I have continuously had great experiences with this company, they are fast to respond and were kind to me when I was feeling anxious, almost was defeated by toilet backing up into tub but Danielle was amazing funny and helpful got someone to my house WITHIN THE HOUR. Definitely a company that cares, thank you so much!
Spencer and his team were very professional and competent in explaining the issue for blocked drain and finally unclog it.
Great service and very professional. Gonzalo was super personable and got the job done in no time. Reasonable pricing. Would definitely recommend your company and also use in any future jobs
Best service I have ever had. I will call again when needed!
We had an unexpected plumbing problem at 2pm on a Saturday. First Class Plumbing was very responsible, got to us quickly, kept in excellent contact via text message, and did a fabulous job ! Both of their team assigned to us were well mannered and delightful to work with. I’d highly recommend First Class Plumbing.
Definitely the BEST company !!! Great staff very professional , great service , fast and very knowledgeable and helpful. I literally called Friday morning and they had it fixed and perfect by Sunday morning. Thank you so much First Class Plumbing And Rooter. I would recommend them to everyone.
Tito and his helper were very Clean,Proffesional and knowledgeable. They communicated very well and completed the job 100%.
This service company was professional, worked with me and my schedule and explained the type of repairs I requested.
I needed a gas line hook up to a dryer as well as replacement in a bathtub and shower. Brian came right out, and gave me a fair price quote. On the day of the schedule service he was right on time, and was very professional, efficient, and cleaned. In addition, he was really pleasant to deal with. Highly recommend.…
The guy that came here was such a nice man, considerate, and very professional
Great communication. Great Service. Very satisfied customer. Highly Recommend
Thanks 🙏
Mark is an amazing owner who will work hard to make sure that you are completely satisfied with your service.
Nick was great. Very personal and a pleasant man. When Kialeb arrived he was just like Nick. Professional and warm to talk to. Toy can tell they have been In each others lives. They are both great. Everything was good. No pressure. No talking to us like we’re children. They even waited about 15 min for my Brother…
Bryan was professional and super helpful. I was so grossed out by everything and he stayed calm. He even said don’t worry I have this. The only issue was the quote was 85 and I was charged 120 but I’m so grateful for his help and service.
“The best service you can find.” REFERRED BY MOISES.
Joseph was friendly and quick to resolve plumbing issue. Thank you. A bit expensive $300.00 for ten minutes work and $15.00 valve, but at least I know how to change out pex connected angle valve now. So I got educated in process. Leak resolved.
Very efficient and fast work! Great value for the cost
Justin was absolutely awesome. Really professional. Showed me what I needed to do and what parts to get. I would recommend his services and if I have a problem I will be asking for him personally
The service was very professional. The quality of work was excellent. The workers were friendly, responsive and showed up as scheduled.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 98 | $317–$1.2k |
| Drain cleaning | 82 | $57–$655 |
| Toilet repair | 73 | $205–$786 |
| Plumbing leak detection | 66 | $122–$593 |
| Plumbing leak repair | 53 | — |
| Outdoor plumbing system repair | 39 | $651–$1.9k |
| Water heater installation | 35 | $1.4k–$2.8k |
| Faucet repair | 22 | $161–$570 |
